Issue | Cause | Solution |
|
|
|
Printer is on, but nothing prints | The printer Ready indicator light | Press STOP to return the printer |
| is not lit. | to the Ready state. |
|
|
|
| The top cover is not closed | Close the top cover firmly. |
| properly. |
|
|
|
|
| The Data indicator light is | The printer is probably still |
| flashing. | receiving data. Wait for the Data |
|
| indicator to stop flashing. |
|
|
|
| REPLACE <COLOR> | Replace the print cartridge |
| CARTRIDGE appears on the | specified on the printer display. |
| printer display. |
|
|
|
|
| A printer message other than | |
| Ready appears on the printer |
|
| control panel. |
|
|
|
|
| The parallel port may have a | Add a MODE command to the |
| DOS timeout error. | AUTOEXEC.BAT file. See the |
|
| DOS manual for additional |
|
| information. |
|
|
|
| The PS (PostScript Emulation) | Select PS or AUTO for the |
| personality is not selected. | printer language. See Changing |
|
| |
|
| |
|
|
|
| The correct driver is not | Select the driver for PostScript |
| selected in the software | Emulation for this printer in the |
| application or printer driver. | software application or printer |
|
| driver. |
|
|
|
| The printer is not properly | |
| configured. | |
|
|
|
| The computer port is not | Run another peripheral |
| configured or is not working | connected to this port to verify |
| properly. | that the port is working properly. |
|
|
|
| The printer has not been | For Macintosh, use the |
| correctly named for the network | appropriate utility to name the |
| or for a Macintosh. | printer on the network. From the |
|
| Chooser, select the AppleTalk |
|
| zone and the printer. |
|
|
|
ENWW | Printer response problems 183 |