Issue

Cause

Printer is on, but nothing prints

The printer Ready indicator light

 

is not lit.

 

The top cover is not closed

 

properly.

 

The Data indicator light is

 

flashing.

 

REPLACE <COLOR>

 

CARTRIDGE appears on the

 

printer display.

 

A printer message other than

 

Ready appears on the printer

 

control panel.

Solution

Press STOP to return the printer to the Ready state.

Close the top cover firmly.

The printer is probably still receiving data. Wait for the Data indicator to stop flashing.

Replace the print cartridge specified on the printer display.

See Control panel messages.

The parallel port may have a DOS timeout error.

Add a MODE command to the AUTOEXEC.BAT file. See the DOS manual for additional information.

The PS (PostScript Emulation)

Select PS or AUTO for the

personality is not selected.

printer language. See Changing

 

printer control panel

 

configuration settings.

The correct driver is not selected in the software application or printer driver.

The printer is not properly configured.

The computer port is not configured or is not working properly.

The printer has not been correctly named for the network or for a Macintosh.

Select the driver for PostScript Emulation for this printer in the software application or printer driver.

See Changing printer control panel configuration settings.

Run another peripheral connected to this port to verify that the port is working properly.

For Macintosh, use the appropriate utility to name the printer on the network. From the Chooser, select the AppleTalk zone and the printer.

ENWW

Printer response problems 183

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HP 3500, 3700 Printer is on, but nothing prints, See Control panel messages, Printer control panel, Configuration settings
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3700, 3500 specifications

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