Using the HP Easy Printer Care Software

The HP Easy Printer Care Software is an application that you can use for the following tasks:

Check the printer status.

Check supplies status.

Set up alerts.

Gain access to troubleshooting and maintenance tools.

You can use the HP Easy Printer Care Software when the printer is directly connected to your computer or when it is connected to a network. You must perform a complete software installation to use the HP Easy Printer Care Software.

NOTE You do not have to have Internet access to open and use the HP Easy Printer Care Software. However, if you click a Web-based link, you must have Internet access to go to the site associated with the link.

Supported operating systems

The HP Easy Printer Care Software is supported for Windows 2000 and Windows XP.

To use the HP Easy Printer Care Software

Use one of the following methods to open HP Easy Printer Care Software:

On the Start menu, select Programs, select HP, and then select HP Easy Printer Care Software.

In the Windows system tray (in the lower righthand corner of the desktop), double-click the HP Easy Printer Care Software icon.

Double-click the desktop icon.

HP Easy Printer Care Software sections

The HP Easy Printer Care Software contains the sections described in the table below.

Section

Description

 

 

 

Overview tab

Devices list: Shows the printers that you can select.

Contains basic status

Device Status section: Shows printer status information. This section will indicate printer alert

information for the

conditions, such as an empty print cartridge. It also shows device-identification information,

printer.

control-panel messages, and print-cartridge levels. After you correct a problem with the printer,

 

click the

button to update the section.

 

Supplies Status section: Shows detailed supplies status, such as the percentage of toner

 

remaining in the print cartridges and the status of the media that is loaded in each tray.

 

Supplies Details link: Opens the supplies status page to view more detailed information about

 

printer supplies, ordering information, and recycling information.

 

 

Support tab

Provides device information, including alerts for items needing attention.

Provides help information

Provides links to troubleshooting information and tools.

and links.

Provides links to the HP Web site for registration, support, and for ordering supplies.

 

 

 

 

94 Chapter 5 Managing the printer

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HP 3800 Using the HP Easy Printer Care Software, Supported operating systems, To use the HP Easy Printer Care Software