Cannot select the printer from the computer

Cause

Solution

 

 

A printer message other than Ready appears on the printer

See Control-panel messages.

control panel.

 

 

 

The correct printer driver is not installed in the computer.

Install the correct printer driver.

 

 

The correct printer and port are not selected on the computer.

Select the correct printer and port.

 

 

The network is not configured correctly for this printer.

Use the network software to verify the printer network

 

configuration, or consult with the network administrator.

 

 

The power receptacle is not working correctly.

Connect the printer to a different power receptacle.

 

A message appears that 2-sided printing is not available for the type and size selected

 

 

Cause

Solution

 

 

The selected paper is not supported for automatic 2-sided printing.

Make sure manual 2-sided printing is enabled. See Gaining access to printer driver settings.

158 Chapter 8 Problem solving

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