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Control panel message | Description | Recommended action | |||||
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| NOTE This message might | |
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| also appear if the transfer unit is | |
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| missing or incorrectly installed. | |
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| Ensure that the transfer unit is | |
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| correctly installed. | |
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62 NO SYSTEM | No system was found. | 1. | Turn the printer off and then on. | |||
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| 2. | If the message persists, contact | ||
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| HP Support. | ||
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64 ERROR | For the HP Color LaserJet 3600 Series | 1. | Turn the printer off and then on. | |||
| printers only. | 2. | If the message persists, contact | |||
For help press | A scan buffer error has occurred. | |||||
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| HP Support. | ||||
alternates with |
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To continue turn off then on |
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68.X PERMANENT STORAGE FULL | A | 1. | Press | to continue. | ||
alternates with | to clear the message. Printing can continue, | 2. | For 68.0 errors, turn the printer off and | |||
but unexpected behavior could result. | ||||||
To continue press | X Description |
| then on. |
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3. | If a 68.0 error persists, contact | |||||
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| 1 Removable disk (flash or hard) |
| HP Support. | |||
| 0 Onboard NVRAM | 4. | For 68.1 errors, use the HP Web | |||
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| Jetadmin software to delete files from the | ||
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| disk drive. | ||
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| 5. | For 68.1 errors that persist, contact | ||
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| HP Support. | ||
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68.X PERMANENT STORAGE WRITE FAIL | A | 1. | Press | to continue. | ||
alternates with | to clear the message. Printing can continue, | 2. | If the problem persists, contact | |||
but unexpected behavior could result. | ||||||
To continue press | X Description |
| HP Support. | |||
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| 0 Onboard NVRAM |
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| 1 Removable disk |
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68.X STORAGE ERROR SETTINGS | One or more printer settings that were saved | 1. | Press | to continue. | ||
CHANGED | in the |
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alternates with | and have been reset to the factory default. | 2. | Turn the printer off and then on. | |||
Press | to clear the message. Printing can | 3. | If the message persists, contact | |||
To continue press | continue, but unexpected behavior could | |||||
result. |
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| HP Support. | |||
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79.XXXX ERROR | For the HP Color LaserJet 3000 and 3800 | 1. | Turn the printer off and then on. | |||
alternates with | Series printers only. | 2. | If the problem persists, contact | |||
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To continue turn off then on | A critical hardware error has occurred. |
| HP Support. | |||
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8X.YYYY EIO ERROR | For the HP Color LaserJet 3000 and 3800 | 1. | Turn the printer off and then on. | |||
| Series printers only. | 2. | If the problem persists, contact | |||
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| The EIO accessory card has encountered a |
| HP Support. | |||
| critical error. |
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124 Chapter 8 Problem solving | ENWW |