HP 4000N, 4000TN manual Service During and After the Warranty Period

5 Warranty does not apply to defects resulting from:

a improper or inadequate maintenance or calibration,

b software, interfacing, parts or supplies not supplied by HP, c unauthorized modification or misuse,

doperation outside of the published environmental specifications for the product, or

eimproper site preparation or maintenance.

6THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED. HP SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

7HP will be liable for damage to tangible property per incident up to the greater of $300,000 (U.S. dollars) or the actual amount paid for the product that is the subject of the claim, and for damages for bodily injury or death, to the extent that all such damages are determined by a court of competent jurisdiction to have been directly caused by a defective HP product.

8THE REMEDIES IN THIS WARRANTY STATEMENT ARE THE CUSTOMER’S SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.

Service During and After the Warranty Period

•If printer hardware fails during the warranty period, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user’s guide.)

•If printer hardware fails after the warranty period, and you have an HP Maintenance Agreement or HP Support Pack, request service as specified in the agreement.

•If you do not have an HP Maintenance Agreement or HP Support Pack, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user’s guide.)

If you are shipping equipment to be serviced, use the repacking guidelines on the following page.

98 Chapter 5: Service and Support

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