4 Does the job print as expected? (Continued on the following page.)

NO

Print is garbled

or only a

portion of the

page prints.

Check that you are using the proper printer driver (page 16).

The data file sent to the printer might be corrupt. To test, try printing it on another printer (if possible), or try a different file.

Check the interface cable connections. Test the cable by trying it on another computer (if possible).

Replace the printer cable with a high-quality cable (page 7).

Reduce the job’s complexity, print at

alower resolution (page B-6), or install more printer memory (page C-1).

You might be missing a printer message that could help you solve the problem. From the Configuration Menu in the printer’s control panel, temporarily turn the Clearable Warnings and Auto Continue settings off (page B-13) and then print the job again.

Printing

 

 

Print speed is

 

 

A control panel

stops in the

 

 

 

 

 

 

slower than

 

 

setting is not

middle of

 

 

 

 

 

 

expected.

 

 

taking effect.

the job.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[Cancel Job]

 

 

Simplify the print

 

 

Check settings in

 

 

 

 

might have been

 

 

job.

 

 

the printer driver

pressed.

 

 

 

 

 

or software

 

 

 

Add more

 

 

application.

Check that the

 

 

memory to the

 

 

(Printer driver

 

 

printer

 

 

and software

power supplied to

 

 

 

 

the printer is

 

 

(page C-1).

 

 

commands

 

 

 

 

 

override control

steady, and

 

 

 

 

 

 

 

Turn banner

 

 

panel settings.)

meets printer

 

 

 

 

 

 

 

 

 

 

specifications

pages off. (See

your network

(page A-14).

administrator.)

 

EN

Chapter 4: Problem Solving 87