HP 4000N, 4000TN 190

troubleshooting print problems 86

no jobs print, troubleshooting 86

Novell NetWare 20 Novell setting B-19n-up printing 49

NVRAM Error Check Settings message 81

NVRAM Full Check Settings message 81

O

Offline message 75 online services, see front

pages

operating temperature A-15optional 500-sheet tray

loading 29 locating 5, 6 paper orientation 36 paper specifications A-4

optional accessories troubleshooting 89 verifying installation 94–95 warranty 97–98

optional duplex printing accessory

clearing paper jams 69–70 locating 5

paper orientation 33 paper specifications A-5 print layout options 34 printing with 31–34 troubleshooting 89

optional envelope feeder clearing paper jams 66 inserting 40

loading 41 locating 5 printing with 39–41 removing 40

optional paper tray loading 29

printing card stock 45–47 Orientation setting B-9 orientation, paper 33

special types 35–36 OS/2 printer drivers 14 output areas, clearing paper

jams 68 output bin 24–25 output locations,

troubleshooting 89 Override A4 With Letter setting

overriding printer settings 15 ozone production E-2

P

Page Protect setting B-13 page skew, troubleshooting 83

Page Too Complex message 77

paper

card stock specifications A-11

changing type and size 52– 53

clearing jams 64–71 converting paper weights

creases, correcting A-6 curl, troubleshooting A-6 custom sizes, printing

guidelines 46 guidelines for A-6 heavy A-11

jams, correcting A-6 manually feeding 51 optional 500-sheet tray,

specifications for A-4 ordering 6 orientation 36

printing by type and size 52– 53

printing guidelines A-6 problems with A-6 recycling E-5

sizes supported A-3–A-5 special types, orientation

35–47 specifications A-2–A-12

Tray 1, specifications for A-3 Tray 2 (4000/4000 N),

specifications for A-4 Trays 2 and 3 (4000 T/4000

TN), specifications for A-3 types supported A-5 using recycled E-5 weight equivalence table

weight specifications A-3 Paper Handling Menu B-3–B-5 Paper Jam message 77 paper jams, clearing 64–71

duplexer 69–70 envelope feeder 66 input tray areas 65, 65–66 output areas 68 repeated jams 71

top cover area 67 Tray 1 65

paper jams, locating 64

paper level indicator, locating 4 Paper Path Open Please Close

It message 73 paper path test B-2 paper path, cleaning 61 Paper setting B-8paper trays

clearing paper jams 64–71 clearing repeated jams 71

current size settings 95 customizing Tray 1 50–51 extension 26

loading 26–30 locking out 52 multi-purpose 26 ordering 6

selecting from wrong tray 89 troubleshooting 89

Parallel Adv Function setting B-17

parallel cables, ordering 7 Parallel High Speed setting

Parallel I/O Buffer Overflow message 78

parallel interface connectors, locating 4

parts, locating 4

PCL

commands D-1,D-5–D-7 printing font list 96 selecting fonts D-4 syntax D-2–D-3

PCL 5e drivers 13 function 16

PCL 6 drivers 13 function 16

PCL font list B-2

PCL Font Number setting B-9 PCL Font Pitch setting B-9 PCL Font Point Size setting

PCL Font Source setting B-9 PCL Memory message C-5 PCL Memory setting B-12 PCL Symbol Set setting B-10 Perform Printer Maintenance

message 75 permanent fonts

downloaded 96 setting B-9

Personality setting B-11 Personality setting, configuring

86 photoconductive drum E-3 physical dimensions, printer’s

pin connections A-17pin outs

serial cables A-18 pitch/point information 96 PJL commands D-1ports

locating 4 troubleshooting 86

see also custom-size paper 45

PostScript emulation, see PS power connections, locating 4 power consumption A-14

EN

Index 5

Contents

Page Page Hewlett-PackardCompany 11311 Chinden Boulevard Boise, Idaho Take a look at all that HP Support has to offer Thank you for your purchase. Along with your product, you receive variety of support services from Page Customer Support Options Worldwide Page Contents 1 Printer Basics 2 Printing Tasks 3 Printer Maintenance 4 Problem Solving 5 Service and Support A Specifications B Control Panel Menus C Printer Memory and Expansion D Printer Commands E Regulatory Information Glossary Index Printer Basics Printer Features and Benefits Speed and Throughput Resolution Paper Handling Language and Fonts Configurations HP LaserJet HP LaserJet 4000 N HP LaserJet 4000 T HP LaserJet 4000 TN Printer Parts and Locations Suggested Accessories Ordering Information Page 8 Chapter 1: Printer Basics Control Panel Lights Control Panel Keys Control Panel Menus To change a control panel setting: To print a control panel menu map: Printer Software software included and supported languages the ReadMe file for more information Network Administrators: HP JetAdmin should be installed only on the network administrator’s computer. Load all other applicable Printer Drivers Drivers Included with the Printer Additional Drivers Software for Windows Access the Windows Printer Driver Choose the Right Printer Driver for Your Needs Printer Driver Help HP ToolBox HP FontSmart HP JetSend Communications Technology Software for Macintosh Computers PostScript Printer Description Files (PPDs) HP LaserJet Utility Software for Networks HP JetAdmin HP Web JetAdmin Page Printing Tasks Printing to the Top Output Bin Printing to the Rear Output Bin Loading Tray Loading Tray 2 (4000/4000 N) 1 Pull the tray completely out of the printer 4Load paper into the tray. For correct orientation, see page Loading Trays 2 and 3 (4000 T/4000 TN) Loading the Optional 500-SheetTray page A-4 Continued on the next page 7 Gently slide the tray into the printer To print by type and size of paper, see page 30 Chapter 2: Printing Tasks Printing Both Sides of Paper (Optional Duplexer) Guidelines for Printing Both Sides of Paper Paper Orientation for Printing Both Sides of Paper Layout Options for Printing Both Sides of Paper Printing Letterhead, Prepunched, or Preprinted Paper Paper Orientation Printing Envelopes Loading Envelopes in Tray Feeding Envelopes Automatically (Optional Envelope Feeder) Inserting and Removing the Envelope Feeder Loading Envelopes in the Envelope Feeder Printing Labels Do not: Printing Transparencies Printing Cards, Custom-Sizeand Heavy Paper Guidelines for Printing Custom-SizePaper Setting Custom Paper Sizes Custom Using Features in the Printer Driver Saving Printer Setup Information Printing with a Watermark Printing the First Page on Different Paper Printing Multiple Pages on One Sheet of Paper Customizing Tray 1 Operation Tray 1 Mode=First Tray 1 Mode=Cassette Manually Feeding Paper from Tray Printing by Type and Size of Paper Benefits of Printing by Type and Size of Paper Page Page Printer Maintenance HP Policy on Non-HPToner Cartridges Toner Cartridge Storage Toner Cartridge Life Expectancy Continue Printing When Toner is Low Redistributing the Toner Redistributing the Toner (continued) Cleaning the Printer Cleaning the Printer Using the Printer Cleaning Page Page Problem Solving Clearing Paper Jams a paper jam message Paper jams can occur at the following locations: toner should clear after a few sheets are printed 64 Chapter 4: Problem Solving Clearing Jams from the Input Tray Areas Clearing Jams from the Optional Envelope Feeder Clearing Jams from the Top Cover Area Clearing Jams from the Output Areas Clearing Jams from the Optional Duplexer Page Solving Repeated Paper Jams Understanding Printer Messages If a message persists: %*'%-+0276&'8+% 2#2'42#6*12'0 2.'#5'%.15'+6 %*15'0.#0)7#)' 016#8#+.#$ &+5-&'8+% (.#5*(+ 5;56'/+5(7 (.#5*+5 +0276&'8+%' %10&+6+10ZZ +056#..64#;Z /'/14;5'66+0)5 %*#0)'& /'/14;5*146#)' 2#)'5+/2.+(+'& 1((.+0 4#/&+5-&'8+% 4#/&+5-(+.' 4#/&+5-(+.'5;56'/+5(7 4#/&+5-+5 64#;Z'/26; 64#;Z.1#& =6;2'?=5+ 705722146'&5+<' 9410)'08'.12' (''&'4+056#..'& Z2#2'4,#/ =.1%#6+10 24'55)161 %106+07 2#)'611 %1/2.': 2#4#..'.+1 $7(('418'4(.19 5'4+#.+1 $7(('418'4(.19 $#&5'4+#. 64#05/+55+10 78 Chapter 4: Problem Solving 70':2'%6'& 2#2'45+ Z 24+06'4'4414 Z(75'4'4414 Z[\\ 24+06'4'4414 24+06'4'4414 ZZ 24+06'4'4414 80 Chapter 4: Problem Solving Z[\\+0276 &'8+%'(#+.74 %*'%-%#$.'5#0&%;%.'219'4 084#/'4414 %*'%-5'66+0)5 084#/(7.. %*'%-5'66+0)5 Correcting Output Quality Problems Use the examples below to determine which output quality problem you are experiencing, then see the following table to troubleshoot the problem The examples below depict letter-sizepaper that has passed Page Troubleshooting Flowchart 2 Can you print a configuration page 24+06+0) %10(+)74#6+10 3 Can you print from a software application 86 Chapter 4: Problem Solving 4 Does the job print as expected? (Continued on the following page.) Does the job print as expected Does the job print as expected? (continued) 88 Chapter 4: Problem Solving 64#;/1& %#55'66 Troubleshooting Flowchart for Macintosh Users 2 Does the job print as expected Selecting an Alternate PPD Renaming the Printer Menu Map Configuration Page Page PCL or PS Font List To print a PCL or PS font list: Service and Support Service During and After the Warranty Period Guidelines for Repacking the Printer Limited Warranty for Toner Cartridge Life The warranty below applies to the toner cartridge that came with this printer This warranty supersedes all previous warranties (7/19/96) HP toner cartridges are warranted to be free from defects in Service Information Form HP Software License Terms 102 Chapter 5: Service and Support Worldwide Sales and Service Offices 104 Chapter 5: Service and Support Page Page Specifications Paper Specifications •poor print quality •increased paper jams •premature wear on the printer, requiring repair A-2Specifications Supported Sizes and Weights of Paper A-4Specifications Supported Types of Paper Guidelines for Using Paper Paper Weight Equivalence Table Labels Label Construction Transparencies Envelopes Envelope Construction Envelopes with Double-Side-Seams Envelopes with Adhesive Strips or Flaps Envelope Margins Envelope Storage Card Stock and Heavy Paper Card Stock Construction Card Stock Guidelines Physical Dimensions Printer Weight (without toner cartridge) Environmental Specifications Electrical Specifications Acoustic Emissions (Per ISO 9296) General Specifications Serial Cable Specifications A-16Specifications 25 to 9 Pin Adapter (C2909A) DB-9Serial Cable Pin Outs DB-25Serial Cable Pin Outs Control Panel Menus Information Menu 24+06 /'07/#2 %10(+)74#6+10 2%.(106.+56 Paper Handling Menu '08'.12'(''&'4 5+<'%1/ 6;2'2.#+0 (+456 /#07#.(''&1 1 /#07#. (''&10 and displays /#07#..;(''& =2#2'4 5+ =6;2'? 014/# %10(+)74' (75'4/1&'/'07;'5. Most paper types 417)**+) Print Quality Menu 4'51.76+10 (#564'5 2414'5 2414'5 '%101/1&'1 610'4&'05+6; %4'#6'%.'#0+0) 2#) 241%'55%.'#0+0) Printing Menu %12+'5 to 2#2'4 '08'.12' :&+/'05+10 +0%*'5 %7561/2#2'4;'5. Select the /+..+/'6'45 to 2%.(10621+06 5+<' 2%.5;/$1.5'6 2% %174+'44')7.#4 Configuration Menu 219'45#8' /+076'5 *174 *1745 4'5174%'5#8' 2%./'/14; 4'5174%' 5#8'10 25/'/14; 2#)'2416'%6 2#)'611 %1/2.':24'55)161%106+07 2#)'2416'%6 +057((+%+'06/'/14;24'55)161 /12+'4/1&' 56#0& '0*#0%'& 4#/&+5-1 4#/&+5-5+ ,#/4'%18'4; /#+06'0#0%' 2'4(14/ /'55#)'1 24+06'4/#+06'0#0%' message displays I/O Menu +16+/'176 +1$7(('4#761 +1 $7(('45+<' +1$7(('45+ 2#4#..'.*+) 52''&;'5 2#4#..'.#&8 (70%6+10510 5'4+#.2#%+0) 5'4+#.$#7& 4#6' 5'4+#.&64 *+) 21.#4+6;*+) B-18Control Panel Menus EIO Menu (4000 N/4000 TN) %()0'6914-01 018'..10 &.%..%10 6%2+210 %()6%2+201 $1162;'5 $116201 %()'6#.-01 '6#.-2*#5'QT Resets Menu •You want to restore the printer’s default settings •Communication between the printer and computer has been interrupted 4'5'6/'/14; #4'%'+8'& Page Printer Memory and Expansion Installing Memory 7Close the DIMM access door and tighten the screw Printer Memory and Expansion C-3 Checking Memory Installation Adjusting Memory Settings Resource Saving I/O Buffering Installing EIO Cards/Mass Storage Page Printer Commands Understanding PCL Printer Command Syntax Before using printer commands, compare these characters: Lowercase l: Uppercase O: Number one: Combining Escape Sequences Entering Escape Characters Selecting PCL Fonts Common PCL Printer Commands ?&l#X ?&l#S ?&l#H ?&l#A ?&l#E ?&l#F ?&a#L ?&a#M ?&k#H ?(s#P ?(s#H ?&k#S ?(s#V ?(s#S Page Regulatory Information Protecting the Environment Regulatory Information E-3 E-4Regulatory Information Regulatory Information E-5 Toner Material Safety Data Sheet Declaration of Conformity Regulatory Information E-7 Laser Safety Statement Canadian DOC Regulations VCCI Statement (Japan) Laser Statement for Finland Page Glossary printer software Any or all of the software shipped with the printer. The printer is packaged with a compact disc containing the software is already installed printer software help Index 2 Index Page 4 Index Page 6 Index Page 8 Index Copyright© Hewlett-PackardCo Printed in USA