HP 4000N, 4000TN manual #4#...+1 $74184.19

Printer Messages (Continued)

Message Explanation or Recommended Action

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Too much data was sent to the parallel port.

Check for a loose cable connection and be sure to use a high-quality cable. (Some non-HP parallel cables might be missing pin connections, or might otherwise not conform to the IEEE-1284 specification.)

This error can occur if the driver you are using is not IEEE-1284 compliant. For best results, use an HP driver that came with the printer.

Press [Go] to clear the error message. (Data will be lost.)

If this message persists, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user’s guide.)

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Too much data was sent to the serial port.

Make sure the correct serial pacing option is selected from the I/O Menu in the printer’s control panel.

Print a menu map and verify that the serial pacing item (from the I/O Menu in the printer’s control panel) matches the setting on the computer. Press [Go] to clear the error message. (Data will be lost.)

If this message persists, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user’s guide.)

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The printer encountered an error while transferring data from the computer.

The error might have occurred for several reasons:

•The computer was powered on or off while the printer was online.

•There was a network problem (if applicable).

•The printer’s baud rate or parity was not the same as the computer’s. (The baud rate tells the printer how fast information will be transferred from the computer to the printer.) Make sure the printer is set for the same baud rate as the computer. The serial baud rate setting can be accessed from the I/O Menu in the printer’s control panel.

Press [Go] to clear the error message and continue printing.

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The connection has been broken between the printer and the EIO card in the specified slot.

Press [Go] to clear the error message and continue printing.

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78 Chapter 4: Problem Solving

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