Clearing Jams from the Optional Duplexer, On the next | HP 4000TN

Clearing Jams from the Optional Duplexer

1 Open the duplexer’s rear door.

2 Slowly pull any paper out of the duplexer.

3 Open and close the top cover to clear the paper jam message.

4 If the paper jam message persists, remove the duplexer by lifting it slightly and pulling it out of the printer.

5 From the rear of the printer, remove any paper on top of Tray 2. (You might need to reach inside the printer.)

Continued on the next page.

EN

Chapter 4: Problem Solving 69

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HP 4000TN, 4000N manual Clearing Jams from the Optional Duplexer, On the next

Contents

English Users Guide Warranty Hewlett-Packard Company Chinden Boulevard Boise, Idaho Take a look at all that HP Support has to offer Iii HP Service Agreements Customer Support Options Worldwide U.S. and CanadaPage Contents Printer Maintenance Specifications Glossary Index Printer Basics Overview Printer Features and Benefits Configurations Printer Information Printer Parts and Locations Printer Parts front and rear views Accessories and Supplies Suggested AccessoriesUse the following accessories to optimize the printer Following Paper Ordering InformationDescription or Use Part Number Memory Documentation Description or Use Part Number Control Panel Layout Control Panel LightsPrinter’s control panel consists of the following Light Indication KeyFunction Control Panel Keys64#Z.1#&=62?=5+?or702%6&2#245+ To change a control panel setting Network administratorControl Panel Menus To print a control panel menu map Printer Software See the printer software help for availability of features Printer DriversDrivers Included with the Printer PCL 5e Additional Drivers Started guide Access the Windows Printer DriverSoftware for Windows Choose the Right Printer Driver for Your Needs Printer Driver Help HP ToolBox HP FontSmartHP JobMonitor TrueType fonts converted to PostScript format. To download HP JetSend Communications Technology HP LaserJet Utility Software for Macintosh ComputersPostScript Printer Description Files PPDs HP JetAdmin Software for NetworksSolaris SunOS OS/2 User’s guide to obtain this software HP Web JetAdmin Printer Basics Printing Tasks Selecting the Output Bin Printing to the Top Output Bin Printing to the Rear Output Bin Loading Tray Loading Tray 2 4000/4000 N Loading Trays 2 and 3 4000 T/4000 TN Loading the Optional 500-Sheet Tray On the nextPage Printing Both Sides of Paper Optional Duplexer Guidelines for Printing Both Sides of Paper Paper Orientation for Printing Both Sides of Paper Paper Orientation for Printing Both Sides of Paper Layout Options for Printing Both Sides of Paper Preprinted Paper Printing Special PaperPrinting Letterhead, Prepunched, or Paper Orientation Paper Orientation for Tray Printing Envelopes Loading Envelopes in Tray Feeding Envelopes Automatically Optional Envelope Feeder Envelope Sizes Inserting and Removing the Envelope Feeder Loading Envelopes in the Envelope Feeder Printing Labels Printing Labels Do not Printing Transparencies Printing Transparencies Printing Cards, Custom-Size Heavy Paper Setting Custom Paper Sizes Guidelines for Printing Custom-Size PaperDriver, or from the printer’s control panel Front edge Side edgePage Using Features in the Printer Driver Saving Printer Setup InformationAdvanced Printing Tasks Printing with a Watermark Printing the First Page on Different Paper Printing Multiple Pages on One Sheet of Paper Customizing Tray 1 Operation Tray 1 Mode=FirstTray 1 Mode=Cassette Customize Tray 1 to fit your printing needs Feed can also be enabled from the Paper Handling Menu Manually Feeding Paper from TrayPrinter will print only from Tray Print from Tray Select the paper size settings from the control panel Printing by Type and Size of PaperBenefits of Printing by Type and Size of Paper To print by type and size of paper, do the following Type and size settings can also be configured from Printer’s control panel. For more information, see Printing Tasks Printer Maintenance Managing the Toner Cartridge HP Policy on Non-HP Toner CartridgesToner Cartridge Storage Toner Cartridge Life Expectancy Continue Printing When Toner is Low Redistributing the Toner Redistributing the Toner Cleaning the Printer Location of the Transfer Roller-Do Not Touch Cleaning the Printer Using the Printer Cleaning Press Item until %4#6%.#0+02# appears Printer Maintenance Problem Solving Clearing Paper Jams Paper jam messagePaper jams can occur at the following locations Go to Clearing Jams from the Input Tray Areas Clearing Jams from the Optional Envelope Feeder Clearing Jams from the Top Cover Area Clearing Jams from the Output Areas Clearing Jams from the Optional Duplexer Page Solving Repeated Paper Jams If paper jams occur frequently, try the following Understanding Printer Messages If a message persists #242#6*120 2.#5%.15+6 150.#07# 016#8#+.#$+5-&8+% #+.74 #5*+ 556/+57#5*+5 101621941 14566+05 %*#0 145*146# 2#5+/2.++#/&+5-&8+% #/&+5-+ #/&+5-+ /+57 #/&+5-+564#Z/26 64#Z.1#& =62?=5+? 941008.12 +056#2455161 %106+07 +1Z $74184.19 #4#...+1 $74184.19 24+0644414 702%6& 2#245+ \\ 24+0644414 = RAM Zzzz 24+0644414 %-%#$.5 #0&%%.2194 Correcting Output Quality Problems ProblemExamples below depict letter-size paper that has passed Through the printer short-edge first Troubleshooting Steps Order they are listed #& is Determining Printer ProblemsTroubleshooting Flowchart Can you print a configuration page? Can you print from a software application? Does the job print as expected? on the following Does the job print as expected? Message other than 4#& is displayed Troubleshooting Flowchart for Macintosh Users Can you print from a software application? For other Click Select PPD Selecting an Alternate PPDRenaming the Printer Checking the Printer’s Configuration Menu Map Configuration Accessories, such as memory DIMMs, paper trays, and printerLanguages Out as well Sample Configuration Printer Information PCL or PS Font List To print a PCL or PS font list Service and Support Hewlett-Packard Warranty Statement Service During and After the Warranty Period Guidelines for Repacking the Printer Limited Warranty for Toner Cartridge Life Service Information Form What Needs to be DONE? Attach a separate sheet if necessary HP Software License Terms License Grant Worldwide Sales and Service Offices Worldwide Sales and Service Offices France Germany Greece Norway Poland Portugal Service and Support Specifications Paper Specifications Supported Sizes and Weights of Paper Specifications A-3Tray Dimensions1 Weight Capacity2 Dimensions1 Weight Capacity2 4000 T 4000 TN 4000/4000 N Tray Dimensions1 Capacity2 HP LaserJetOptional Dimensions1 Weight Capacity2 Sheet Tray Printer supports the following types of paper Specifications A-5Supported Types of Paper Guidelines for Using Paper Symptom Problem with Paper SolutionInks, such as those used in some types of thermography Do not use raised letterhead Paper Weight Equivalence Table Specifications A-7 Label Construction LabelsTransparencies Envelopes Envelope Construction Envelopes with Double-Side-Seams Envelopes with Adhesive Strips or Flaps Card Stock and Heavy Paper Envelope MarginsEnvelope Storage Type of Address Top Margin Left Margin Card Stock Construction Card Stock Guidelines Printer Weight without toner cartridge Printer SpecificationsPhysical Dimensions Environmental Specifications Electrical SpecificationsPower Consumption average, in watts Printer State General Specifications Specifications A-15Printer State Sound Power1 Acoustic Emissions Per ISO Serial Cable Specifications HP Part Number Description Specifications A-1725 to 9 Pin Adapter C2909A Pins not shown are not used by the printer Specifications DB-9 Serial Cable Pin OutsDB-25 Serial Cable Pin Outs Pin outs for the computer end are typical pin numbers. Control Panel Menus Information Menu Control Panel Menus Paper Handling Menu Control Panel Menus B-3 #07#.&1 Displays /#07#..& =2#2472.1 $+0&+0 =62? 014/# 014/# 754/1&/075. Most paper types417**+ Control Panel Menus B-5 Print Quality Menu 101/1&1 6104&05+6#6%.#0+0 241%55%.#0+0 Printing Menu Control Panel Menus B-9 10621+06 $1.56174+447.#4 +&#01 Configuration Menu Control Panel Menus B-11 45174%5#8 25//14 Control Panel Menus B-13 12+4/1 56#0 56#0 #0%#/&+5-1 #/&+5-5+ Control Panel Menus B-15 Menu +16+/176+1$74#761 +1$745+ Control Panel Menus B-17 54+#.$#7 54+#.&64 *+ 21.#4+6*+ EIO Menu 4000 N/4000 TN Control Panel Menus B-19 %2+201 #.-01 Resets Menu Control Panel Menus B-21 Control Panel Menus Printer Memory and Expansion Installing Memory Page Checking Memory Installation Area should list the new printer language To determine how much memory to allocate to a language Adjusting Memory SettingsResource Saving To change the I/O Buffer setting Buffering Installing EIO Cards/Mass Storage Printer Memory and Expansion C-7 Printer Memory and Expansion Printer Commands Understanding PCL Printer Command Syntax Printer CommandsCategory of command terminates escape sequence Value field contains both Printer Commands D-3 Combining Escape SequencesEntering Escape Characters ?&l3A?&l1O?&l8D Selecting PCL Fonts Common PCL Printer Commands Printer Commands D-5 ?&l#E ?&l#F?&a#L ?&a#M Printer Commands D-7 ?s#P ?s#H ?&k#S ?s#V ?s#S?s#B ?s#T Printer Commands Regulatory Information FCC Regulations Regulatory Information Environmental Product StewardshipProtecting the Environment Regulatory Information E-3 Design of the printer facilitates the recycling Printer Regulatory Information E-5 Paper Toner Material Safety Data Sheet To ensure printer longevity, HP provides the following Declaration of Conformity Regulatory Information E-7 Safety Statements Laser Safety StatementCanadian DOC Regulations Vcci Statement Japan Laser Statement for Finland Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat Regulatory Information Glossary Software is already installed Help button or a question mark symbol in the printerPrinter software help Software Index Index See also supplies availability E-5 Index Index PCL See PPDs Index Index C4118-91060