Troubleshooting the digital sender

59

Note

Control panel messages

This following table lists the messages the control panel might display while you are using the digital sender, the cause of the message, and recommended actions.

The messages are listed in alphabetical order. Messages that report normal status are not included.

Control panel messages

Message

Description

Action

AB Error codes

An internal problem in

Digital sender halted.

accessing address books

 

has occurred.

Turn the digital sender off and then back on.

If the problem persists, note the codes and contact the administrator.

Configuration changed.

The administrator is updating Wait until the message clears.

Please wait...

the digital sender with

 

changes. The digital sender

 

is unavailable for use while

 

the update takes place.

Device unreachable.

You selected the Print

 

function, but the destination

 

printer is off.

Make sure the destination printer is turned on.

Duplicate addressee exists.

Notification message only.

No action required.

Last recipient not added.

You selected or entered a

 

 

duplicate e-mail destination.

 

 

The digital sender uses only

 

 

the first one you entered.

 

 

 

 

Duplicate fax number exists.

Notification message only.

No action required.

Last fax recipient not added.

You selected or entered a

 

 

duplicate fax destination. The

 

 

digital sender uses only the

 

 

first one you entered.

 

E-mail server not available. You selected the e-mail

Contact the administrator. function, but the e-mail server is turned off or cannot be reached.

Turn the digital sender off and then on again.

Make sure all cabling is securely connected.

If the problem persists, contact the administrator.

Errors were found when

An internal check of the

Contact the administrator.

checking the address book.

address book database

 

Initialize address book?

found significant problems.

 

 

 

 

Internal error. codes

Internal problem.

Turn the digital sender off and then back

Digital Sender halted.

 

on.

 

 

If the problem persists, note the codes

 

 

and contact the administrator.

 

 

 

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HP 8100C manual Control panel messages