Solution 2: Load paper in the input tray

Solution: If the product has only a few sheets remaining, load more paper in the input tray. If there is plenty of paper in the input tray, remove the paper, tap the stack of paper against a flat surface, and reload the paper into the input tray.

For more information, see: Load paper” on page 63

Cause: The product picked up two sheets of paper.

Ink is spraying the inside of the product when I print a photo

Solution: Make sure you load photo paper in the input tray before you print a borderless print job.

For more information, see:

Load full-size paper or small-size photo paper” on page 63

Cause: You were using the wrong paper type. The borderless print settings require you to print on photo paper.

Memory card troubleshooting

Use this section to solve these memory card problems:

My memory card no longer works in my digital camera

The Photo light next to the memory card slots is blinking

The Attention light blinks when I insert my memory card or storage device

The product does not read the memory card

The photos on the memory card do not transfer to my computer

Photos in a connected digital camera with PictBridge do not print

My memory card no longer works in my digital camera

Solution: Reformat your memory card in your camera or format your memory card on a Windows computer by selecting the FAT format. For more information, see the documentation that came with your digital camera.

Cause: You formatted the card on a Windows XP computer. By default, Windows XP formats a memory card of 8 MB or less and 64 MB or more with the FAT32 format. Digital cameras and other products use the FAT (FAT16 or FAT12) format and cannot recognize a FAT32 formatted card.

The Photo light next to the memory card slots is blinking

Solution: Do not pull out the memory card while the Photo light is flashing. A flashing light means the product is accessing the memory card. Wait until the light

Troubleshooting

Memory card troubleshooting

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