8.Using the colored shaped icons for help, slide the ink cartridge into the empty slot until it clicks into place and is seated firmly in the slot.
9.Close the ink cartridge door.
Cause: The printhead or ink cartridges were not installed or incorrectly installed. If this did not solve the issue, try the next solution.
Solution 2: Contact HP support
Solution: Contact HP support for service.
Go to: www.hp.com/support.
If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
Cause: There was a problem installing the printhead or ink cartridges.
Solution: Follow the prompts on the display to continue, or replace the indicated ink cartridges.
CAUTION: HP recommends that you do not remove an ink cartridge until a replacement is ready to install.
HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time.
Troubleshooting
Errors 277