Contents
Copy troubleshooting..............................................................................................................
199
Nothing happens when I try to copy.................................................................................
Fit to Page is not working as expected............................................................................
201
The image is cropped when I make a borderless copy....................................................
202
A borderless copy has white space around the edges.....................................................
203
Errors......................................................................................................................................
204
Product messages............................................................................................................
File messages...................................................................................................................
244
General user messages...................................................................................................
246
Paper messages...............................................................................................................
250
Power and connection messages.....................................................................................
255
Ink cartridge and printhead messages.............................................................................
257
15 HP warranty and support
Warranty.................................................................................................................................
303
Ink cartridge warranty information..........................................................................................
Support process.....................................................................................................................
304
Before you call HP support.....................................................................................................
HP support by phone..............................................................................................................
305
Phone support period.......................................................................................................
Placing a call....................................................................................................................
After the phone support period.........................................................................................
Additional warranty options....................................................................................................
HP Quick Exchange Service (Japan).....................................................................................
306
HP Korea customer support...................................................................................................
Prepare the HP All-in-One for shipment.................................................................................
307
Secure the ink system......................................................................................................
Remove the control panel faceplate.................................................................................
Pack the HP All-in-One...........................................................................................................
308
16 Technical information
Specifications.........................................................................................................................
309
Environmental product stewardship program.........................................................................
310
Paper use.........................................................................................................................
311
Plastics.............................................................................................................................
Material safety data sheets...............................................................................................
Recycling program............................................................................................................
HP inkjet supplies recycling program...............................................................................
Energy Star® notice.........................................................................................................
Attention California users.................................................................................................
312
Battery disposal in the Netherlands..................................................................................
Battery disposal in Taiwan................................................................................................
EU battery directive..........................................................................................................
313
Disposal of waste equipment by users in private households in the European
Union................................................................................................................................
314
5
