hp officejet d series
clean the printheads
clean the ink cartridge contacts
This selects the Status and Maintenance menu, then selects the Align PrintHeads option.
A page prints to confirm printhead alignment. You can either discard or recycle this page. If the page does not appear, see the Troubleshooting help, which you access from the HP Director.
Use this feature when the
1Press Menu.
2Press 7, then press 2.
This selects the Status and Maintenance menu, then selects the Clean PrintHeads option.
If copy or print quality still seem poor after you clean the printheads, replace the printhead that is affected.
Clean the ink cartridge contacts only if you get repeated front panel messages prompting you to check a cartridge after you already have.
Caution! Do not remove both ink cartridges at the same time. Remove and clean them one at a time.
Make sure you have the following materials available:
•A clean,
•Distilled, filtered, or bottled water (do not use tap water, as it may contain contaminants that can damage the printheads)
Caution! Be careful not to get ink on your hands or clothing.
1Turn the unit on and open the
2After the print carriage has moved to the center, unplug the power cord from the back of the unit.
Warning! It is very important that you disconnect the printer from its electrical power source before touching the ink cartridge contacts. Electrical shock or severe damage to the printer can occur if you touch the contacts while there is electrical power to the printer. Do not use the On button to turn the printer off.
3Press the gray button to release the ink cartridge, then pull it up and out of its slot.
4Inspect the ink cartridge contacts and the contacts inside the ink cartridge socket for ink and debris buildup.
5Clean any visible ink deposits with a clean, soft,
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