118CHAPTER 8: MONITORING ACTIVITY AND STATUS

 

Ensure that the following services are running and the information

 

displayed is correct.

System Alarms

Indicates if there are any pending system alarms. You will receive an

 

alarm if there is an FTP backup error or if a license expires.

Licensing

License — Displays your license information including the expiration

 

date. If this information is incorrect or if you have installed a license

 

and it does not display as active, please contact 3Com support. A

 

warning icon indicates that your license will expire in a week.

 

Licensed Users — Indicates the number of licensed users supported by

 

the 3Com Email Firewall. If this information is incorrect and you have

 

already installed a license, please contact 3Com support. A warning

 

icon indicates that you are using at least 90% of your licensed number

 

of users.

BorderWare Mail

Security Server — Indicates the status of the Security Server, and the

Security Services

last time an update was retrieved.

 

Anti-Spam Server — Indicates the status of the Anti-Spam server.

 

Anti-Virus Server — Indicates the status of your Anti-Virus services,

 

including the time of the last pattern file update.

Network Settings Internal Mail Server — Indicates the status of your internal mail server. If it is inaccessible, check the internal mail server to ensure that it is running. Perform network tests to ensure you have connectivity between the 3Com Email Firewall and the internal mail server.

A warning icon indicates that the connection is timing out.

Gateway — Indicates your connection to the local gateway, which is your firewall or router. If the gateway is inaccessible, ensure that it is up and running, and perform network tests to ensure connectivity between the 3Com Email Firewall and the gateway.

DNS Server — Indicates that DNS services are working properly. If the server is inaccessible, check your DNS server to ensure it is running, and perform network tests between the 3Com Email Firewall and the DNS server to ensure they are communicating.

Time Server — Indicates that your network time server is up and running.

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HP Email Firewall Appliance manual System Alarms, Licensing