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User Guide
Podręcznik użytkownika
HP Officejet J4500/J4660/J4680 All-in-One series
User Guide
HP Officejet J4500/J4660/J4680 All-in-One series
Hewlett-Packard Company notices
Safety information
Accessibility
Copyright information
Page
Print
Contents
Get started
Use the device
Copy
Scan
7 Configure and manage
8 Maintain and troubleshoot
B Support and warranty
A HP supplies and accessories
Regulatory information
Device specifications
Energy Star notice
J4500
J4660
J4680
1 Get started
Find other resources for the product
Find other resources for the product Understand the device parts
Device control panel buttons and lights Connection information
Understand the device parts
Front view Printing supplies area Back view
Device control panel buttons and lights
1 Front access door 2 Ink cartridges
Front view
Printing supplies area
1 Device control panel 2 Main tray 3 Front access door
Back view
Device control panel buttons and lights
Label
16 Low ink indicator 17 Original loaded indicator
10 Scan function indicator 11 PC Copy Color function indicator
12 PC Copy B&W function indicator 13 Fax Color function indicator
14 Fax B&W function indicator
Label
Figure 1-1 Model J4660 device control panel
Figure 1-2 Model J4680 device control panel
Device control panel buttons and lights
14 Fax B&W function indicator
Connection information
10 Scan function indicator 11 PC Copy Color function indicator
12 PC Copy B&W function indicator 13 Fax Color function indicator
wireless communication
Setup instructions
features
in Set up the device for
Critical error messages
Change device settings Use the HP Solution Center Windows
Print borderless Set up speed-dial entries
Status messages Warning messages Error messages
To change settings from the device control panel
Change device settings
Error messages
Critical error messages
Use the HP Solution Center Windows
To change settings from the HP photo and imaging software Mac OS
Use the HP photo and imaging software
Load an original on the scanner glass
Load originals
To open the HP Photosmart Software on a Windows computer
To open the HP Photosmart Studio software on a Macintosh computer
To load an original on the scanner glass
Load an original on the scanner glass
To load an original in the document feeder tray
Load an original in the automatic document feeder ADF
Select print media
Tips for selecting and using print media
Tips for selecting and using print media
Understand specifications for supported media Set minimum margins
Custom-sized media
Understand specifications for supported media
Understand supported media types and weights
Transparencies
Chapter continued
Media size
Envelopes
Other media
Media size
Cards
Photo media
Set minimum margins
Understand supported media types and weights
To load main tray
Load media
To set a custom media size a. Click the Custom button
3. Click the Paper/Features tab
Print on special and custom-sized media
To print on special or custom-sized media Windows
To print a borderless document Windows
b. Click Properties or Setup
Print borderless
a. Click Manage Custom Sizes in the Paper Size pull-down menu
7. Open the Paper Type/Quality panel
Set up speed-dial entries
Set up fax numbers as speed-dial entries or groups
To print a borderless document Mac OS
Set up a speed-dial group
Set up fax numbers as speed-dial entries or groups
Set up speed-dial entries Set up a speed-dial group
Set up speed-dial entries
View a list of speed-dial entries
Print and view a list of speed-dial entries
Change print settings Cancel a print job
Change print settings
Change settings from an application for current jobs Windows
Change default settings for all future jobs Windows
Cancel a print job
Change settings Mac OS
To change the settings
Scan an original direct connection
Edit a scanned original Change scan settings Cancel a scan job
4 Scan
Scan an original
Scan from a WIA-compliant program
Scan from a TWAIN-compliant or a WIA-compliant program
Edit a scanned original
Scan from a TWAIN-compliant program
Edit a scanned photo or graphic
Change scan settings
Cancel a scan job
To change scan settings
To make a copy
Make copies Cancel a copy job
5 Copy
Make copies
Cancel a copy job
Change the fax resolution and Lighter / Darker settings
Send a fax Receive a fax Change fax settings Fax over the Internet
Test fax setup Use reports Cancel a fax
Send a fax using monitor dialing Send a fax from memory
Send a fax manually from a phone
To send a basic fax from the device control panel
To send a fax manually from an extension phone
Page
To send a fax from memory
Send a fax using monitor dialing
To send a fax using monitor dialing from the device control panel
Send a fax from memory
To schedule a fax from the device control panel
To cancel a scheduled fax
Schedule a fax to send later
Send a fax to multiple recipients
To send a color original or photo fax from the device control panel
To send a fax to multiple recipients using group speed dial
Send a color original or photo fax
Send a fax to multiple recipients from the device control panel
Change the fax resolution
Change the fax resolution and Lighter / Darker settings
Change the fax resolution Change the Lighter / Darker setting
Set new default settings
Set new default settings
Send a fax in Error Correction Mode
Change the Lighter / Darker setting
To change the Lighter / Darker setting from the device control panel
Receive a fax manually
To change the ECM setting from the control panel
Receive a fax manually Set up backup fax
Receive a fax
To receive a fax manually
Set up backup fax
To reprint faxes in memory from the device control panel
To set backup fax from the device control panel
Reprint received faxes from memory
Poll to receive a fax
To set up poll to receive a fax from the device control panel
Forward faxes to another number
To forward faxes from the device control panel
To set automatic reduction from the device control panel
Set the paper size for received faxes
Set automatic reduction for incoming faxes
Block junk fax numbers
Add numbers to the junk fax list
Receive faxes to your computer
Add numbers to the junk fax list
Remove numbers from the junk fax list
Activate Fax to PC
Activate Fax to PC Modify Fax to PC settings
To start the Fax to PC Setup Wizard from the Solution Center
2. Select Settings, and then select Fax to PC Setup Wizard
To modify Fax to PC settings from the device control panel
Change fax settings
Configure the fax header
Modify Fax to PC settings
Set the answer mode Auto answer
Set the number of rings before answering
To set or change the fax header
Change the answer ring pattern for distinctive ring
Set the fax error correction mode
Set the fax speed
To set the fax error-correction mode
Set the dial type
Set the redial options
To set the fax speed from the device control panel
Fax over the Internet
Use reports
Test fax setup
To test fax setup
Print fax confirmation reports Print fax error reports
Print fax confirmation reports
Print fax error reports
To enable fax confirmation
To set the device to print fax error reports automatically
Print and view the fax log
Cancel a fax
To cancel a fax
To cancel a number you are dialing
Set up the device for wireless communication HP Officejet J4680 only
7 Configure and manage
Understand the self-test report Set up faxing for the device
Configure the device Windows Configure the device Mac OS
Toolbox Windows Embedded Web server HP Officejet J4680 only
Administer the device
Use device management tools
Toolbox Windows
Toolbox tabs
Open the Toolbox
Embedded Web server pages
Embedded Web server HP Officejet J4680 only
To open the embedded Web server Embedded Web server pages
To open the embedded Web server
Open the HP Printer Utility
3. On the Information and Settings menu, click Maintain Printer
HP Printer Utility Mac OS
Open the HP Printer Utility HP Printer Utility panels
To print the Self-Test Report
Understand the self-test report
Table 7-1 Countries/regions with a parallel-type phone system
Set up faxing for the device
Set up faxing parallel phone systems
Set up faxing parallel phone systems Serial-type fax setup
Case C Set up the device with a PBX phone system or an ISDN line
Choose the correct fax setup for your home or office
Select your fax setup case
Case B Set up the device with DSL
If you answered No, continue answering questions
Select your fax setup case
Recommended fax setup for parallel-type phone systems
Recommended fax setup for serial-type phone systems
Recommended fax setup for serial-type phone systems
Case A Separate fax line no voice calls received
Figure 7-1 Back view of the device
Other equipment/services
To set up the device with a separate fax line
Case B Set up the device with DSL
Figure 7-2 Back view of the device
Case C Set up the device with a PBX phone system or an ISDN line
To set up the device with DSL
Case D Fax with a distinctive ring service on the same line
To set up the device with a distinctive ring service
Figure 7-3 Back view of the device
To set up the device with a shared voice/fax line
Case E Shared voice/fax line
Figure 7-4 Back view of the device
Figure 7-5 Back view of the device
Case F Shared voice/fax line with voice mail
Set up the device with a computer dial-up modem
To set up the device with voice mail
Set up the device with a computer dial-up modem
Set up the device with a computer DSL/ADSL modem
Set up the device with a computer DSL/ADSL modem
To set up the device with a computer dial-up modem
Case H Shared voice/fax line with computer modem
To set up the device with a computer DSL/ADSL modem
Figure 7-7 Example of a parallel splitter
Shared voice/fax with computer dial-up modem
Shared voice/fax with computer DSL/ADSL modem
Shared voice/fax with computer dial-up modem
Page
Shared voice/fax with computer DSL/ADSL modem
Case I Shared voice/fax line with answering machine
Figure 7-9 Back view of the device
To set up the device with a computer DSL/ADSL modem
Page
Figure 7-11 Back view of the device
Figure 7-10 Example of a parallel splitter
7. Turn on the Auto Answer setting
Page
To set up the device with a computer DSL/ADSL modem
Figure 7-12 Example of a parallel splitter
Figure 7-13 Back view of the device
Use the phone cord supplied in the box with the device to connect to
Serial-type fax setup
Share the device on a locally shared network
Configure the device Windows
Install the software before connecting the device recommended
To install the software
Connect the device before installing the software
Share the device on a locally shared network
To connect the device
To share the device
Configure the device Mac OS
To install the software
To install the software Share the device on a locally shared network
To share the device among computers running Mac OS
Set up the device for wireless communication HP Officejet J4680 only
To set up the device on a wireless network Mac OS
Understand 802.11 wireless network settings
Understand 802.11 wireless network settings
To set up wireless communication using the installer Windows
Data encryption
Security settings
To set up the device on a wireless network Mac OS
To set up wireless communication using the installer Windows
Guidelines for reducing interference on a wireless network
To turn off wireless communication
To print a wireless test page
Reset wireless settings
Uninstall and reinstall the software
To add hardware addresses to a WAP
Other guidelines
To uninstall from a Windows computer, method
2. Press the Power button to turn off the device
To uninstall from a Windows computer, method
To uninstall from a Macintosh computer 1. Launch HP Device Manager
2. Click Information and Settings
To uninstall from a Windows computer, method
Solve scan problems Solve copy problems Solve fax problems
Work with ink cartridges Clean the device
General troubleshooting tips and resources Solve printing problems
Poor print quality and unexpected printouts Solve paper-feed problems
Replace the ink cartridges
Handle the ink cartridges
To replace the ink cartridges
4. Pull the ink cartridge toward you out of its slot
Align the ink cartridges
To align the cartridges from the device control panel at any time
To align the ink cartridges from the HP Photosmart Software Windows
The Printer Toolbox appears
To clean the ink cartridges from the HP Photosmart Software
Clean the ink cartridges
3. Click the Device Services tab 4. Click Align the Ink Cartridges
To clean the ink cartridges from the control panel
HP Printer Utility Mac OS
Clean the ink cartridge contacts
4. Click Clean the Ink Cartridges
To clean the ink cartridge contacts
Clean the area around the ink nozzles
To clean the area around the ink nozzles
Store printing supplies
Clean the automatic document feeder
Clean the device
Clean the scanner glass
Clean the scanner glass Clean the exterior
Clean the automatic document feeder
Clean the exterior
To clean the rollers or separator pad
To clean the plastic strip inside the automatic document feeder
General troubleshooting tips and resources
Solve printing problems Poor print quality and unexpected printouts
Solve printing problems
Error message appears on control-panel display
Troubleshooting topics
Check any personal firewall software installed on the computer
Check the device setup
For more information, see General troubleshooting tips and resources
Check the device software installation
Check the color print settings
Placement of the text or graphics is wrong
Check the media settings
Check the margin settings
The device prints half a page, then ejects the paper
Check the page-orientation setting
Common poor quality printout problems Meaningless characters print
Poor print quality and unexpected printouts
Check the type of media loaded in the device
Common poor quality printout problems
Meaningless characters print
Check the paper quality
Check the document file
Check the print settings
Ink is smearing
Ink is not filling the text or graphics completely
Wrong colors are printing
Check the paper type setting
Output is faded or dull colored
Colors are printing as black and white
Colors do not line up properly
Solve paper-feed problems
Check the graphics placement
Printout shows bleeding colors
Multiple pages are being picked up
Media is not picked up from a tray
Media is not coming out correctly
Pages are skewing
Scanner did nothing Scan takes too long
Solve scan problems
Text cannot be edited Error messages appear
Scanner did nothing
Text cannot be edited
Check the settings
Scan takes too long
Part of the document did not scan or text is missing
The original is a second-generation photo or picture
Error messages appear
The image quality is better when printed
Scanned image quality is poor
Blank pages
Scan defects are apparent
Graphics look different from the original
Take steps to improve the scan quality
No copy came out
Solve copy problems
Error messages appear Paper mismatch
Check the power
Take steps to improve the copy quality
Documents are missing or faded
Size is reduced
Copy quality is poor
Large, black typefaces look splotchy not smooth
Copy defects are apparent
Paper mismatch
Vertical white or faded stripes
The Using Correct Type of Phone Cord with Fax test failed
Solve fax problems
The device is having problems sending and receiving faxes
The device is having problems sending a manual fax
The Fax Hardware Test failed Solution
The Fax Connected to Active Telephone Wall Jack test failed Solution
Solve fax problems
Figure 8-1 Back view of the device
The Phone Cord Connected to Correct Port on Fax test failed
The Using Correct Type of Phone Cord with Fax test failed Solution
Solve fax problems
1 Telephone wall jack
The Dial Tone Detection test failed Solution
Chapter
140 Maintain and troubleshoot
The Fax Line Condition test failed Solution
The display always shows Phone Off Hook
Solve fax problems
Solution
The device is having problems sending and receiving faxes
Solve fax problems
The device cannot receive faxes, but can send faxes Solution
The device is having problems sending a manual fax Solution
Your answering machine might not be set up properly with the device
The device cannot send faxes, but can receive faxes Solution
Color faxes do not print
Fax tones are recorded on my answering machine Solution
The phone cord that came with my device is not long enough
To extend your phone cord
Cause the HP Digital Imaging Monitor is turned off
Solve wireless problems HP Officejet J4680 only
Print wireless configuration settings
The computer cannot receive faxes Fax to PC
Add hardware addresses to a wireless access point WAP
Check the wireless communication settings
Check the hardware connections
Troubleshoot installation issues
Hardware installation suggestions
Hardware installation suggestions Software installation suggestions
Check the device to ensure the following
Software installation suggestions
Verify installation preliminaries
Check the computer system
To clear a paper jam from the rear door
Clear jams
Clear paper jams
Clear paper jams Avoid paper jams
Clear jams
To clear a paper jam in the automatic document feeder
Avoid paper jams
HP media
A HP supplies and accessories
Order printing supplies online
Supplies
Pack the device
B Support and warranty
Hewlett-Packard limited warranty statement Obtain electronic support
Obtain HP telephone support Prepare the device for shipment
Hewlett-Packard limited warranty statement
Hewlett-Packard limited warranty statement
Additional warranty options HP Quick Exchange Service Japan
Obtain electronic support
Obtain HP telephone support
Before you call
Telephone support numbers
Support process
HP support by phone
Phone support period
160 Support and warranty
Additional warranty options
HP Quick Exchange Service Japan
Call HP Korea customer support
To remove ink cartridges before shipment
Prepare the device for shipment
Remove the ink cartridges before shipment
Remove the ink cartridges before shipment
To pack the device
Pack the device
2. Place the return shipping label on the outside of the box
3. Include the following items in the box
Pack the device
Processor and memory specifications System requirements
C Device specifications
Physical specifications
Physical specifications Product features and capacities
Feature
Product features and capacities
Processor and memory specifications
System requirements
Recommended requirements
Network protocol specifications
Minimum requirements
Quick Time 5.0 Mac OS Adobe Acrobat Reader 5 or later
Black print resolution
Embedded Web server specifications
Print specifications
Fax specifications
Power supply
Scan specifications
Environmental specifications
Electrical specifications
LwAd 7.0 BA
Sound power
Regulatory information for wireless products
D Regulatory information
Notice to users in Japan about the power cord RoHS notices China only
Australia wired fax statement
Notice to users in Korea
FCC statement
Notice to users in Korea
FCC statement
Toxic and hazardous substance table
Notice to users in Japan about the power cord RoHS notices China only
VCCI Class B compliance statement for users in Japan
Noise emission statement for Germany
Notice to users of the U.S. telephone network FCC requirements
Notice to users of the U.S. telephone network FCC requirements
Notice to users of the Canadian telephone network
Notice to users in the European Economic Area
Australia wired fax statement
Notice to users in the European Economic Area
Notice to users of the German telephone network
Notice to users in Brazil
Regulatory information for wireless products
Exposure to radio frequency radiation
Exposure to radio frequency radiation
Regulatory information for wireless products
Notice to users in Taiwan
Products with 2.4-GHz wireless LAN devices France
Warning for Australia and New Zealand with phone handset
European Union regulatory notice
European Union Regulatory Notice
Regulatory model number
Declaration of conformity
J4500 J4660 J4680
Power Adapter
DECLARATION OF CONFORMITY
J4500
conforms to the following Product Specifications and Regulations
SAFETY
J4660
conforms to the following Product Specifications and Regulations
Power Adapter
J4680 DECLARATION OF CONFORMITY
Appendix D
182 Regulatory information
Energy Star notice
Index
Symbols/Numerics
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Podręcznik użytkownika
NOTE: You can also use the HP Photosmart Software to scan an image, including panorama images. Using this software, you can edit a scanned image and create special projects using a scanned image. For information about how to scan from the computer, and how to adjust, resize, rotate, crop, and sharpen your scans, see the onscreen HP Photosmart Software Help that came with your software.
NOTE: Closing the HP Digital Imaging Monitor icon in your Windows system tray can cause your device to lose some of its scan functionality and result in the No Connection error message. If this happens, you can restore full functionality by restarting your computer or by starting the HP Photosmart Software.