Chapter 8

device access to the network. If the WAP filters MAC addresses, then the device’s MAC address must be added to the WAP’s list of accepted MAC addresses.

Print the wireless configuration page. For more information, see Print wireless configuration settings.

Open the WAP’s configuration utility, and add the device’s hardware address to the list of accepted MAC addresses.

Reset network configuration settings

If the device is still unable to communicate with the network, reset the device’s network settings.

Press Setup. Press an arrow button to move to Network, and then press OK.

Press an arrow button to move to Restore Network Defaults, and then press OK.

Print the wireless configuration page and verify that the network settings have been reset. For more information, see Print wireless configuration settings.

By default, the network name (SSID) is “hpsetup” and the communication mode is “ad hoc.”

Troubleshoot installation issues

If the following topics do not help, see Support and warranty for information about HP support.

Hardware installation suggestions

Software installation suggestions

Hardware installation suggestions

Check the device

Make sure that all packing tape and material have been removed from outside and inside the device.

Make sure that the device is loaded with paper.

Make sure that no lights are on or blinking except the Ready light, which should be on. If the Attention light is blinking, check for messages on the device control panel.

Check the hardware connections

Make sure that any cords and cables that you are using are in good working order.

Make sure that the power cord is connected securely to both the device and to a working power outlet.

Make sure that the phone cord is connected to the 1-LINE port.

Check the ink cartridges

Whenever you install a new ink cartridge, the device aligns the ink cartridges automatically. If the alignment fails, check to make sure the cartridges are installed correctly, and start the ink cartridge alignment. For more information, see Align the ink cartridges.

Make sure that all latches and covers are closed properly.

150 Maintain and troubleshoot

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HP J4550, J4680, J4660 Troubleshoot installation issues, Hardware installation suggestions, Check the hardware connections

J4540, J4580, J4680, J4660, J4550 specifications

The HP J4580 and J4500 series printers are versatile all-in-one devices that cater to both home and small office environments. Designed to deliver high-quality printing, scanning, copying, and faxing capabilities, these models combine functionality with ease of use.

The HP J4580 model stands out with its compact design, making it an ideal choice for users with limited space. One of its main features is the ability to print in color and black-and-white at speeds up to 28 pages per minute (ppm). Additionally, the J4580 boasts a maximum print resolution of 4800 x 1200 optimized dpi, ensuring that both text and images look sharp and vibrant.

The J4500 model, while similar in design, introduces enhanced features suitable for slightly larger workloads. It offers a slightly higher performance, handling printing tasks with even greater efficiency. The J4500 can also print at impressive speeds, providing users with fast output without sacrificing quality.

Both models come equipped with advanced scanner technology, featuring a flatbed scanner that allows for high-resolution scanning to digital formats. The J4580 and J4500 are capable of scanning documents up to 1200 dpi, making it easy to capture intricate details from photos and pages. Moreover, users can copy documents quickly with a one-touch button that simplifies the copying process.

One of the standout characteristics is the built-in fax functionality. The fax modem included in both models can transmit documents at speeds of up to 33.6 kbps, ensuring that important information is sent swiftly. Additionally, they feature a 50-sheet automatic document feeder (ADF) for quicker faxing and scanning of multi-page documents.

Connectivity options are also essential for modern office needs, and both the J4580 and J4500 support USB and Ethernet connections, allowing users to print and share documents seamlessly over a network. Furthermore, wireless connectivity options enable quick access from mobile devices.

Overall, the HP J4580 and J4500 series printers provide comprehensive solutions for daily printing, scanning, copying, and faxing tasks. With their combination of speed, quality, and multifunction capabilities, these all-in-one printers are reliable assets for enhancing productivity in any workspace.