Solve copy problems

If the following topics do not help, see Support and warranty for information about HP support.

No copy came out

Copies are blank

Documents are missing or faded

Size is reduced

Copy quality is poor

Copy defects are apparent

The device prints half a page, then ejects the paper

Error messages appear

Paper mismatch

No copy came out

Check the power

Make sure that the power cord is securely connected, and the device turned on.

Check the status of the device

The device might be busy with another job. Check the control-panel display for information about the status of jobs. Wait for any job that is processing to finish.

The device might be jammed. Check for jams. See Clear paper jams.

Check the trays

Make sure that media is loaded. See Load media for more information.

Check the computer

To make a copy, the HP All-in-One must be connected to a computer, the computer must be turned on and you must be logged on, and the software must be installed and running. Also, the HP Digital Imaging Monitor in the Windows Taskbar must be installed and turned on at all times.

On a Macintosh computer, once the software is installed, it is always available when you turn on the computer.

Copies are blank

Check the media

The media might not meet Hewlett-Packard media specifications (for example, the media is too moist or too rough). See Understand specifications for supported media for more information.

Check the trays

If you are copying from the ADF, make sure that the originals have been loaded correctly. For more information, see Load an original in the automatic document feeder (ADF).

Check the computer

To make a copy, the HP All-in-One must be connected to a computer, the computer must be turned on and you must be logged on, and the software must be

Solve copy problems

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HP J4580, J4680, J4660, J4540, J4550 manual Solve copy problems, No copy came out, Copies are blank

J4540, J4580, J4680, J4660, J4550 specifications

The HP J4580 and J4500 series printers are versatile all-in-one devices that cater to both home and small office environments. Designed to deliver high-quality printing, scanning, copying, and faxing capabilities, these models combine functionality with ease of use.

The HP J4580 model stands out with its compact design, making it an ideal choice for users with limited space. One of its main features is the ability to print in color and black-and-white at speeds up to 28 pages per minute (ppm). Additionally, the J4580 boasts a maximum print resolution of 4800 x 1200 optimized dpi, ensuring that both text and images look sharp and vibrant.

The J4500 model, while similar in design, introduces enhanced features suitable for slightly larger workloads. It offers a slightly higher performance, handling printing tasks with even greater efficiency. The J4500 can also print at impressive speeds, providing users with fast output without sacrificing quality.

Both models come equipped with advanced scanner technology, featuring a flatbed scanner that allows for high-resolution scanning to digital formats. The J4580 and J4500 are capable of scanning documents up to 1200 dpi, making it easy to capture intricate details from photos and pages. Moreover, users can copy documents quickly with a one-touch button that simplifies the copying process.

One of the standout characteristics is the built-in fax functionality. The fax modem included in both models can transmit documents at speeds of up to 33.6 kbps, ensuring that important information is sent swiftly. Additionally, they feature a 50-sheet automatic document feeder (ADF) for quicker faxing and scanning of multi-page documents.

Connectivity options are also essential for modern office needs, and both the J4580 and J4500 support USB and Ethernet connections, allowing users to print and share documents seamlessly over a network. Furthermore, wireless connectivity options enable quick access from mobile devices.

Overall, the HP J4580 and J4500 series printers provide comprehensive solutions for daily printing, scanning, copying, and faxing tasks. With their combination of speed, quality, and multifunction capabilities, these all-in-one printers are reliable assets for enhancing productivity in any workspace.