4.Lift the automatic document feeder mechanism.

5.Clean the plastic strip with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner.

CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride on the plastic strip, since they can damage it. Do not place or spray liquid directly on the plastic strip. The liquid might seep under the glass and damage the device.

6.Gently lower the automatic document feeder mechanism to avoid dislodging the plastic strip, and then close the cover of the automatic document feeder.

7.Plug in the power cord, and then turn on the device.

NOTE: If you still see dust or lines on scans after cleaning the plastic strip, you may need to order a new plastic strip. For more information, see Support and warranty.

General troubleshooting tips and resources

Try these when you begin troubleshooting a printing problem.

For a paper jam, see Clear paper jams.

For paper-feed problems, such as the paper skew and paper pick, see Solve paper-feed problems.

Power light is on and not blinking. When the device is turned on for the first time, it takes approximately 12 minutes to initialize it after the ink cartridges are installed.

Power cord and other cables are working, and are firmly connected to the device. Make sure the device is connected firmly to a functioning alternating current (AC) power outlet, and is turned on. For voltage requirements, see Electrical specifications.

Media is loaded correctly in the input tray and is not jammed in the device.

All packing tapes and materials are removed.

General troubleshooting tips and resources

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HP J4540, J4680, J4660, J4580, J4550 manual General troubleshooting tips and resources

J4540, J4580, J4680, J4660, J4550 specifications

The HP J4580 and J4500 series printers are versatile all-in-one devices that cater to both home and small office environments. Designed to deliver high-quality printing, scanning, copying, and faxing capabilities, these models combine functionality with ease of use.

The HP J4580 model stands out with its compact design, making it an ideal choice for users with limited space. One of its main features is the ability to print in color and black-and-white at speeds up to 28 pages per minute (ppm). Additionally, the J4580 boasts a maximum print resolution of 4800 x 1200 optimized dpi, ensuring that both text and images look sharp and vibrant.

The J4500 model, while similar in design, introduces enhanced features suitable for slightly larger workloads. It offers a slightly higher performance, handling printing tasks with even greater efficiency. The J4500 can also print at impressive speeds, providing users with fast output without sacrificing quality.

Both models come equipped with advanced scanner technology, featuring a flatbed scanner that allows for high-resolution scanning to digital formats. The J4580 and J4500 are capable of scanning documents up to 1200 dpi, making it easy to capture intricate details from photos and pages. Moreover, users can copy documents quickly with a one-touch button that simplifies the copying process.

One of the standout characteristics is the built-in fax functionality. The fax modem included in both models can transmit documents at speeds of up to 33.6 kbps, ensuring that important information is sent swiftly. Additionally, they feature a 50-sheet automatic document feeder (ADF) for quicker faxing and scanning of multi-page documents.

Connectivity options are also essential for modern office needs, and both the J4580 and J4500 support USB and Ethernet connections, allowing users to print and share documents seamlessly over a network. Furthermore, wireless connectivity options enable quick access from mobile devices.

Overall, the HP J4580 and J4500 series printers provide comprehensive solutions for daily printing, scanning, copying, and faxing tasks. With their combination of speed, quality, and multifunction capabilities, these all-in-one printers are reliable assets for enhancing productivity in any workspace.