HP Officejet J4500/J4660/J4680 All-in-One series
User Guide
Podręcznik użytkownika
4 ghi
HP Officejet J4500/J4660/J4680 All-in-One series
User Guide
Copyright information
Safety information
Accessibility
Hewlett-Packard Company notices
Page
Use the device
Contents
Get started
Print
Scan
Copy
7 Configure and manage
8 Maintain and troubleshoot
A HP supplies and accessories
B Support and warranty
Device specifications
Regulatory information
J4680
J4500
J4660
Energy Star notice
1 Get started
Find other resources for the product
Find other resources for the product Understand the device parts
Device control panel buttons and lights
Understand the device parts
Front view Printing supplies area Back view
Device control panel buttons and lights Connection information
1 Device control panel 2 Main tray 3 Front access door
Front view
Printing supplies area
1 Front access door 2 Ink cartridges
Back view
Device control panel buttons and lights
Label
14 Fax B&W function indicator
10 Scan function indicator 11 PC Copy Color function indicator
12 PC Copy B&W function indicator 13 Fax Color function indicator
16 Low ink indicator 17 Original loaded indicator
Device control panel buttons and lights
Figure 1-1 Model J4660 device control panel
Figure 1-2 Model J4680 device control panel
Label
12 PC Copy B&W function indicator 13 Fax Color function indicator
Connection information
10 Scan function indicator 11 PC Copy Color function indicator
14 Fax B&W function indicator
in Set up the device for
Setup instructions
features
wireless communication
Status messages Warning messages Error messages
Change device settings Use the HP Solution Center Windows
Print borderless Set up speed-dial entries
Critical error messages
Critical error messages
Change device settings
Error messages
To change settings from the device control panel
Use the HP Solution Center Windows
To change settings from the HP photo and imaging software Mac OS
Use the HP photo and imaging software
To open the HP Photosmart Studio software on a Macintosh computer
Load originals
To open the HP Photosmart Software on a Windows computer
Load an original on the scanner glass
Load an original on the scanner glass
To load an original on the scanner glass
Load an original in the automatic document feeder ADF
To load an original in the document feeder tray
Understand specifications for supported media Set minimum margins
Tips for selecting and using print media
Tips for selecting and using print media
Select print media
Transparencies
Understand specifications for supported media
Understand supported media types and weights
Custom-sized media
Chapter continued
Media size
Envelopes
Photo media
Media size
Cards
Other media
Understand supported media types and weights
Set minimum margins
Load media
To load main tray
To print on special or custom-sized media Windows
3. Click the Paper/Features tab
Print on special and custom-sized media
To set a custom media size a. Click the Custom button
a. Click Manage Custom Sizes in the Paper Size pull-down menu
b. Click Properties or Setup
Print borderless
To print a borderless document Windows
To print a borderless document Mac OS
Set up speed-dial entries
Set up fax numbers as speed-dial entries or groups
7. Open the Paper Type/Quality panel
Set up speed-dial entries
Set up fax numbers as speed-dial entries or groups
Set up speed-dial entries Set up a speed-dial group
Set up a speed-dial group
Print and view a list of speed-dial entries
View a list of speed-dial entries
Change default settings for all future jobs Windows
Change print settings
Change settings from an application for current jobs Windows
Change print settings Cancel a print job
Cancel a print job
Change settings Mac OS
To change the settings
Scan an original
Edit a scanned original Change scan settings Cancel a scan job
4 Scan
Scan an original direct connection
Scan from a TWAIN-compliant program
Scan from a TWAIN-compliant or a WIA-compliant program
Edit a scanned original
Scan from a WIA-compliant program
To change scan settings
Change scan settings
Cancel a scan job
Edit a scanned photo or graphic
Make copies
Make copies Cancel a copy job
5 Copy
To make a copy
Cancel a copy job
Send a fax using monitor dialing Send a fax from memory
Send a fax Receive a fax Change fax settings Fax over the Internet
Test fax setup Use reports Cancel a fax
Change the fax resolution and Lighter / Darker settings
Send a fax manually from a phone
To send a basic fax from the device control panel
To send a fax manually from an extension phone
Page
Send a fax from memory
Send a fax using monitor dialing
To send a fax using monitor dialing from the device control panel
To send a fax from memory
Send a fax to multiple recipients
To cancel a scheduled fax
Schedule a fax to send later
To schedule a fax from the device control panel
Send a fax to multiple recipients from the device control panel
To send a fax to multiple recipients using group speed dial
Send a color original or photo fax
To send a color original or photo fax from the device control panel
Set new default settings
Change the fax resolution and Lighter / Darker settings
Change the fax resolution Change the Lighter / Darker setting
Change the fax resolution
To change the Lighter / Darker setting from the device control panel
Send a fax in Error Correction Mode
Change the Lighter / Darker setting
Set new default settings
Receive a fax
To change the ECM setting from the control panel
Receive a fax manually Set up backup fax
Receive a fax manually
Set up backup fax
To receive a fax manually
Poll to receive a fax
To set backup fax from the device control panel
Reprint received faxes from memory
To reprint faxes in memory from the device control panel
To set up poll to receive a fax from the device control panel
Forward faxes to another number
To forward faxes from the device control panel
Block junk fax numbers
Set the paper size for received faxes
Set automatic reduction for incoming faxes
To set automatic reduction from the device control panel
Remove numbers from the junk fax list
Receive faxes to your computer
Add numbers to the junk fax list
Add numbers to the junk fax list
2. Select Settings, and then select Fax to PC Setup Wizard
Activate Fax to PC Modify Fax to PC settings
To start the Fax to PC Setup Wizard from the Solution Center
Activate Fax to PC
Modify Fax to PC settings
Change fax settings
Configure the fax header
To modify Fax to PC settings from the device control panel
Set the answer mode Auto answer
Set the number of rings before answering
To set or change the fax header
Set the fax error correction mode
Change the answer ring pattern for distinctive ring
Set the redial options
To set the fax error-correction mode
Set the dial type
Set the fax speed
Fax over the Internet
To set the fax speed from the device control panel
Print fax confirmation reports Print fax error reports
Test fax setup
To test fax setup
Use reports
To set the device to print fax error reports automatically
Print fax error reports
To enable fax confirmation
Print fax confirmation reports
To cancel a number you are dialing
Cancel a fax
To cancel a fax
Print and view the fax log
Configure the device Windows Configure the device Mac OS
7 Configure and manage
Understand the self-test report Set up faxing for the device
Set up the device for wireless communication HP Officejet J4680 only
Toolbox Windows
Administer the device
Use device management tools
Toolbox Windows Embedded Web server HP Officejet J4680 only
Open the Toolbox
Toolbox tabs
To open the embedded Web server
Embedded Web server HP Officejet J4680 only
To open the embedded Web server Embedded Web server pages
Embedded Web server pages
Open the HP Printer Utility HP Printer Utility panels
3. On the Information and Settings menu, click Maintain Printer
HP Printer Utility Mac OS
Open the HP Printer Utility
Understand the self-test report
To print the Self-Test Report
Set up faxing parallel phone systems Serial-type fax setup
Set up faxing for the device
Set up faxing parallel phone systems
Table 7-1 Countries/regions with a parallel-type phone system
Case B Set up the device with DSL
Choose the correct fax setup for your home or office
Select your fax setup case
Case C Set up the device with a PBX phone system or an ISDN line
If you answered No, continue answering questions
Select your fax setup case
Recommended fax setup for parallel-type phone systems
Recommended fax setup for serial-type phone systems
Other equipment/services
Case A Separate fax line no voice calls received
Figure 7-1 Back view of the device
Recommended fax setup for serial-type phone systems
To set up the device with a separate fax line
Case B Set up the device with DSL
Figure 7-2 Back view of the device
To set up the device with DSL
Case C Set up the device with a PBX phone system or an ISDN line
Case D Fax with a distinctive ring service on the same line
To set up the device with a distinctive ring service
Figure 7-3 Back view of the device
To set up the device with a shared voice/fax line
Case E Shared voice/fax line
Figure 7-4 Back view of the device
Case F Shared voice/fax line with voice mail
Figure 7-5 Back view of the device
Set up the device with a computer DSL/ADSL modem
To set up the device with voice mail
Set up the device with a computer dial-up modem
Set up the device with a computer dial-up modem
To set up the device with a computer dial-up modem
Set up the device with a computer DSL/ADSL modem
To set up the device with a computer DSL/ADSL modem
Case H Shared voice/fax line with computer modem
Shared voice/fax with computer dial-up modem
Shared voice/fax with computer dial-up modem
Shared voice/fax with computer DSL/ADSL modem
Figure 7-7 Example of a parallel splitter
Page
Shared voice/fax with computer DSL/ADSL modem
Case I Shared voice/fax line with answering machine
Figure 7-9 Back view of the device
To set up the device with a computer DSL/ADSL modem
Page
Figure 7-10 Example of a parallel splitter
Figure 7-11 Back view of the device
7. Turn on the Auto Answer setting
Page
To set up the device with a computer DSL/ADSL modem
Figure 7-12 Example of a parallel splitter
Figure 7-13 Back view of the device
Use the phone cord supplied in the box with the device to connect to
Serial-type fax setup
To install the software
Configure the device Windows
Install the software before connecting the device recommended
Share the device on a locally shared network
Connect the device before installing the software
Share the device on a locally shared network
To connect the device
To install the software Share the device on a locally shared network
Configure the device Mac OS
To install the software
To share the device
Set up the device for wireless communication HP Officejet J4680 only
To share the device among computers running Mac OS
To set up wireless communication using the installer Windows
Understand 802.11 wireless network settings
Understand 802.11 wireless network settings
To set up the device on a wireless network Mac OS
Security settings
Data encryption
To set up wireless communication using the installer Windows
To set up the device on a wireless network Mac OS
Reset wireless settings
To turn off wireless communication
To print a wireless test page
Guidelines for reducing interference on a wireless network
Uninstall and reinstall the software
To add hardware addresses to a WAP
Other guidelines
To uninstall from a Windows computer, method
2. Press the Power button to turn off the device
To uninstall from a Windows computer, method
To uninstall from a Macintosh computer 1. Launch HP Device Manager
2. Click Information and Settings
To uninstall from a Windows computer, method
Poor print quality and unexpected printouts Solve paper-feed problems
Work with ink cartridges Clean the device
General troubleshooting tips and resources Solve printing problems
Solve scan problems Solve copy problems Solve fax problems
Handle the ink cartridges
Replace the ink cartridges
To replace the ink cartridges
4. Pull the ink cartridge toward you out of its slot
Align the ink cartridges
To align the cartridges from the device control panel at any time
To align the ink cartridges from the HP Photosmart Software Windows
The Printer Toolbox appears
To clean the ink cartridges from the control panel
Clean the ink cartridges
3. Click the Device Services tab 4. Click Align the Ink Cartridges
To clean the ink cartridges from the HP Photosmart Software
To clean the ink cartridge contacts
Clean the ink cartridge contacts
4. Click Clean the Ink Cartridges
HP Printer Utility Mac OS
Clean the area around the ink nozzles
To clean the area around the ink nozzles
Store printing supplies
Clean the scanner glass Clean the exterior
Clean the device
Clean the scanner glass
Clean the automatic document feeder
Clean the exterior
Clean the automatic document feeder
To clean the rollers or separator pad
To clean the plastic strip inside the automatic document feeder
General troubleshooting tips and resources
Troubleshooting topics
Solve printing problems
Error message appears on control-panel display
Solve printing problems Poor print quality and unexpected printouts
Check the device software installation
Check the device setup
For more information, see General troubleshooting tips and resources
Check any personal firewall software installed on the computer
Check the margin settings
Placement of the text or graphics is wrong
Check the media settings
Check the color print settings
Poor print quality and unexpected printouts
Check the page-orientation setting
Common poor quality printout problems Meaningless characters print
The device prints half a page, then ejects the paper
Check the paper quality
Common poor quality printout problems
Meaningless characters print
Check the type of media loaded in the device
Ink is not filling the text or graphics completely
Check the print settings
Ink is smearing
Check the document file
Colors are printing as black and white
Check the paper type setting
Output is faded or dull colored
Wrong colors are printing
Printout shows bleeding colors
Solve paper-feed problems
Check the graphics placement
Colors do not line up properly
Pages are skewing
Media is not picked up from a tray
Media is not coming out correctly
Multiple pages are being picked up
Scanner did nothing
Solve scan problems
Text cannot be edited Error messages appear
Scanner did nothing Scan takes too long
Part of the document did not scan or text is missing
Check the settings
Scan takes too long
Text cannot be edited
Scanned image quality is poor
Error messages appear
The image quality is better when printed
The original is a second-generation photo or picture
Take steps to improve the scan quality
Scan defects are apparent
Graphics look different from the original
Blank pages
Check the power
Solve copy problems
Error messages appear Paper mismatch
No copy came out
Copy quality is poor
Documents are missing or faded
Size is reduced
Take steps to improve the copy quality
Vertical white or faded stripes
Copy defects are apparent
Paper mismatch
Large, black typefaces look splotchy not smooth
The device is having problems sending a manual fax
Solve fax problems
The device is having problems sending and receiving faxes
The Using Correct Type of Phone Cord with Fax test failed
The Fax Hardware Test failed Solution
The Fax Connected to Active Telephone Wall Jack test failed Solution
Solve fax problems
The Phone Cord Connected to Correct Port on Fax test failed
Figure 8-1 Back view of the device
The Using Correct Type of Phone Cord with Fax test failed Solution
Solve fax problems
1 Telephone wall jack
The Dial Tone Detection test failed Solution
Chapter
140 Maintain and troubleshoot
The Fax Line Condition test failed Solution
The display always shows Phone Off Hook
Solve fax problems
The device is having problems sending and receiving faxes
Solution
Solve fax problems
The device is having problems sending a manual fax Solution
The device cannot receive faxes, but can send faxes Solution
Your answering machine might not be set up properly with the device
The device cannot send faxes, but can receive faxes Solution
To extend your phone cord
Fax tones are recorded on my answering machine Solution
The phone cord that came with my device is not long enough
Color faxes do not print
The computer cannot receive faxes Fax to PC
Solve wireless problems HP Officejet J4680 only
Print wireless configuration settings
Cause the HP Digital Imaging Monitor is turned off
Check the wireless communication settings
Add hardware addresses to a wireless access point WAP
Hardware installation suggestions Software installation suggestions
Troubleshoot installation issues
Hardware installation suggestions
Check the hardware connections
Check the computer system
Software installation suggestions
Verify installation preliminaries
Check the device to ensure the following
Clear paper jams Avoid paper jams
Clear jams
Clear paper jams
To clear a paper jam from the rear door
To clear a paper jam in the automatic document feeder
Clear jams
Avoid paper jams
Supplies
A HP supplies and accessories
Order printing supplies online
HP media
Obtain HP telephone support Prepare the device for shipment
B Support and warranty
Hewlett-Packard limited warranty statement Obtain electronic support
Pack the device
Hewlett-Packard limited warranty statement
Hewlett-Packard limited warranty statement
Before you call
Obtain electronic support
Obtain HP telephone support
Additional warranty options HP Quick Exchange Service Japan
Phone support period
Support process
HP support by phone
Telephone support numbers
Call HP Korea customer support
Additional warranty options
HP Quick Exchange Service Japan
160 Support and warranty
Remove the ink cartridges before shipment
Prepare the device for shipment
Remove the ink cartridges before shipment
To remove ink cartridges before shipment
Pack the device
To pack the device
2. Place the return shipping label on the outside of the box
3. Include the following items in the box
Pack the device
Physical specifications Product features and capacities
C Device specifications
Physical specifications
Processor and memory specifications System requirements
System requirements
Product features and capacities
Processor and memory specifications
Feature
Quick Time 5.0 Mac OS Adobe Acrobat Reader 5 or later
Network protocol specifications
Minimum requirements
Recommended requirements
Fax specifications
Embedded Web server specifications
Print specifications
Black print resolution
Electrical specifications
Scan specifications
Environmental specifications
Power supply
Sound power
LwAd 7.0 BA
Australia wired fax statement
D Regulatory information
Notice to users in Japan about the power cord RoHS notices China only
Regulatory information for wireless products
FCC statement
FCC statement
Notice to users in Korea
Notice to users in Korea
Noise emission statement for Germany
Notice to users in Japan about the power cord RoHS notices China only
VCCI Class B compliance statement for users in Japan
Toxic and hazardous substance table
Notice to users of the U.S. telephone network FCC requirements
Notice to users of the U.S. telephone network FCC requirements
Notice to users of the Canadian telephone network
Notice to users of the German telephone network
Australia wired fax statement
Notice to users in the European Economic Area
Notice to users in the European Economic Area
Exposure to radio frequency radiation
Regulatory information for wireless products
Exposure to radio frequency radiation
Notice to users in Brazil
Notice to users in Taiwan
Regulatory information for wireless products
European Union Regulatory Notice
Warning for Australia and New Zealand with phone handset
European Union regulatory notice
Products with 2.4-GHz wireless LAN devices France
Regulatory model number
Declaration of conformity
J4500 J4660 J4680
conforms to the following Product Specifications and Regulations
DECLARATION OF CONFORMITY
J4500
Power Adapter
Power Adapter
J4660
conforms to the following Product Specifications and Regulations
SAFETY
J4680 DECLARATION OF CONFORMITY
Appendix D
182 Regulatory information
Energy Star notice
Symbols/Numerics
Index
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Podręcznik użytkownika
