Printer light indication | Explanation and recommended action |
Power light on, Resume light blinks.
Check for one of the following conditions:
●Printer is waiting for special media to dry. Press the Resume button if you do not want to wait. You can change the dry time in the printer driver. See Ink is smearing
on page 91.
●Printer is out of paper. Load paper and press the Resume button to continue the print job.
● There is a media/banner size mismatch. Make sure the media/banner size selected in the printer driver matches the media/banner size loaded in the printer. To eject the media/banner, press the Resume button.
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| ● I/O stall. Make sure your system is running properly and the |
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| printer is properly connected to your system. Turn off the |
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| printer, and then turn it on again. Then resend the print job. |
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| To check the system, see the guidelines in Troubleshooting |
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| on page 79. |
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Power light off, Resume light blinks. | Paper motor stall. | |||
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| ● Clear the jammed paper. See Clearing jams on page 97. |
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| After clearing the jam, press the Resume button to continue |
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| the print job. |
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| ● If no paper jam exists, press the Resume button. If this |
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| does not work, turn off the printer, and then turn it on again. |
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| Then resend the print job. |
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Power and Resume lights blink together at | Carriage stall. | |||
same time. | ● If there is a paper jam, clear the jammed paper. See | |||
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| Clearing jams on page 97. After clearing the jam, press the |
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| Resume button to continue the print job. |
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| ● If no paper jam exists, press the Resume button. If this |
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| does not work, turn off the printer, and then turn it on again. |
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| Then resend the print job. |
Power and Resume lights blink, Left and right print cartridge lights on.
Service station stall.
●Open the top cover and unplug the power cord. Wait for the Resume and Power lights to go off. Close the top cover and plug in the power cord. Wait for the printer to reinitialize and resend the print job.
All printer lights blink together.
Hardware error.
●Make sure there is no paper jam in the printer. See Clearing jams on page 97.
●If you cannot resume the print job, cancel the print job. Turn off the printer, turn it back on, and then try to print again. If the problem persists, turn off the printer and disconnect the cable from the printer. Reconnect the cable, turn on the printer, and then try to print again.
106 Chapter 7 Printer lights reference | ENWW |
