HP Officejet K7100 Features, HP Banner Paper, Paper Type/Quality, ●Check the software, Check the print settings, ●Make sure the paper is loaded correctly

Resolving banner printing problems

●Make sure the paper is loaded correctly

◦Unfold and refold the paper when several sheets feed into the printer at once.

◦Make sure the unattached edge of the banner paper stack is on top and facing the printer.

◦Verify that the correct paper for banner printing is used.

Check the print settings

1.Open the printer driver (see Printing a document on page 49).

2.On the Features tab (Windows) or the Paper Type/Quality panel (Macintosh), check the following settings:

●Make sure HP Banner Paper is selected as the paper type.

●Make sure the appropriate banner size is selected.

●Check the software

◦Verify that the software application you are using prints banners. Not all software applications print banners.

◦If gaps appear at the ends of the sheets, verify that the printer software is operating correctly.

102 Chapter 6 Troubleshooting ENWW