Resolving automatic two-sided printing problems
NOTE: You can print on both sides manually for unsupported media types. See Performing manual duplexing on page 66.
●Paper jam occurs inside the duplex unit See Clearing jams on page 97 for instructions.
●Option for printing on both sides cannot be selected
◦Make sure the duplex unit is installed on the printer.
◦Make sure the duplex unit is enabled in the printer driver. See Performing
◦Make sure the media type and size selected in the printer driver are supported by the duplex unit. See Understanding specifications for supported media on page 27.
●Only one side of the page prints when the print on both sides option is selected
◦Make sure the correct print options are set in both the printer driver and the application you are using. See Performing
◦Make sure the photo paper is not curled. Photo paper should be flat before printing. See guidelines under Printing digital photographs on page 41.
◦Make sure the media type and size selected in the printer driver are supported by the duplex unit. See Understanding specifications for supported media on page 27.
●Binding margin is in the wrong place
1.Open the printer driver (see Printing a document on page 49).
2.Do one of the following:
●Windows: Click the Features tab.
●Macintosh: Open the Two-Sided Printing Panel.
3.Do one of the following:
●Windows: Select Flip Pages Up for binding along the top (tablet binding). Select a booklet layout from the Booklet Layout
●Macintosh: Select the binding orientation you desire (select the appropriate icon).
See Printing on both sides (duplexing) on page 66 for more information.
●Paper size changes when the print on both sides option is selected
Make sure the paper size is supported by the duplex unit, and make sure the media type and size selected in the printer driver are supported by the duplex unit. See Understanding specifications for supported media on page 27.
ENWW | Resolving automatic |
