Troubleshooting tips and resources, To reset the printer | HP K7100

Troubleshooting tips and resources

●For a paper jam problem, see Clearing jams on page 97.

●For paper-feed problems, such as the paper skew, see Resolving paper-feed problems on page 95.

Some printer problems can be resolved by resetting the printer.

To reset the printer

1.Press the Power button to turn off the printer.

2.Disconnect the power cord from the printer.

3.Wait about 20 seconds, and then reconnect the power cord.

4.Press the Power button to turn on the printer.

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HP K7100 manual Troubleshooting tips and resources, To reset the printer

Contents

HP Officejet K7100 series User Guide Page HP Officejet K7100 series Copyright Information Table of contents Using the Toolbox Printing and loading media Troubleshooting Placement of the text or graphics is wrong Printer specifications and Declaration of Conformity HP supplies and accessoriesCustomer support and warranty Printer lights reference 131 Welcome Special features Using this guide Finding other resources for the product Getting started Understanding the printer parts and functions Front view trays, cover, and print cartridge cradle Front view input tray Printer lights Back view To install the software before connecting the printer Configuring the printer WindowsInstalling printer software and sharing the printer Direct connection To connect the printer before installing the software To share the printer on a locally shared network Enww Configuring the printer Mac OS To share the printer on a locally shared network To share with other computers running Mac OS X V10.3 To uninstall the software for Macintosh computers Uninstalling the printer softwareTo uninstall the software for Windows computers Double-clickAdd/Remove Programs Uninstalling the printer software Customizing the printer software setup program Installing other software Using print cartridges and accessories Using the print cartridges Supported print cartridges To install or replace a print cartridge Inserting the print cartridges Aligning the print cartridges Configuration Settings area, select Align Cleaning the print cartridgesTo clean the print cartridges automatically For Windows Configuration Settings area, select Clean Maintaining the print cartridgesStoring the print cartridges Printing with a single print cartridge Cartridge used Output To install the duplex unit Printing and loading media Tips for selecting and using print media Understanding specifications for supported mediaSelecting print media Feed slot Sided printing Accessory Duplex unit Understanding supported media sizes Enww Enww Enww Enww Understanding supported media types Media type Brochure papers Setting minimum margins Understanding supported media weights and capacities Loading media in the input tray To load media in the input tray Loading media in the input tray Using the automatic paper-type sensor Open the Paper Type/Quality panel Changing print settings To change default settings for all future jobs WindowsTo change settings Macintosh Understanding smart software features Printing digital photographs Enhanced color printingGuidelines for printing photographs 4800 x 1200 optimized dpi Understanding digital photography technologiesPhotoREt printing Printing Exif Print-enhanced photographs HP Photosmart Essential software Printing borderless For Macintosh Printing in grayscale Load the print media see Loading media in the input tray on To set up the printer To set up the softwarePrinting panoramic photos Enww For Macintosh Click Print or Page Setup Printing a document Changing the software settings Printing with the front or rear manual feed slot Loading the front manual feed slot Loading the rear manual feed slot Printing on various media types Printing on custom-sized paper For Windows When you have finished printing, remove the remaining mediaPrinting on envelopes For Macintosh Printing on cards and smaller-sized media Open the Paper Type/Quality panel Enww Printing multiple pages on a single sheet of paper Printing booklets Performing manual booklet printingPerforming automatic booklet printing Open the Two-Sided Printing panel Select Print Both Sides Printing posters Printing banners Printing labels Select HP Labels, Glossy, or HP Labels, Matte Printing iron-on transfers To print iron-on transfersSet Mirror Image to On Printing on both sides duplexing Guidelines for printing on both sides of the paperPerforming manual duplexing Performing auto-duplexing Advantages of using the duplex unit Enww Cancelling a print job Using the Toolbox Toolbox overview To open the Toolbox Printer Status tab Click this button Information tab HP Instant SupportSecurity and privacy To gain access to HP Instant Support To gain access to myPrintMileageMyPrintMileage How Do Printer Services tab Align Print Cartridges Using the HP Printer Utility Macintosh Viewing the HP Printer Utility panelsOpening the HP Printer Utility Troubleshooting Troubleshooting tips and resources To reset the printer General troubleshooting tips Printing a demo Printing a diagnostics All printer lights are blinking Resolving printing problemsPrinter shuts down unexpectedly Printer is not responding nothing prints Printer does not accept a print cartridge Check printer setup for network environmentClean the print cartridge contacts Print cartridge does not fit the printer Printer is rejecting the pen Printer may be in Ink-backup Printing Mode Check the system configurationCheck the printer software settings Printer takes a long time to print Blank page printed Something on the page is missing or incorrect Placement of the text or graphics is wrong Check the print cartridges Poor print quality and unexpected printoutsPoor quality printouts Check the paper quality Meaningless characters print Ink is smearing Print settings may need to be changed Ink is not filling the text or graphics completelyOutput is faded or dull colored Colors are printed as black and white Wrong colors are printingPrintout shows bleeding colors Lines or dots are missing from text or graphics Check the graphics placementColors do not line up properly Check the print cartridge contact pads Resolving paper-feed problems Another paper feed problem is occurring Troubleshooting installation issues Problems printing an alignmentProblems installing software Clearing jams Enww Tips for avoiding paper jams Make sure you are printing on the correct side of the media Resolving photo printing problemsCheck the print settings Colors are tinted or incorrect Image is printed at an angle Resolving borderless printing problemsStreaks appear in a light portion of a printout Printing with a single print cartridge Resolving banner printing problems Make sure the paper is loaded correctlyCheck the software Resolving automatic two-sided printing problems Binding margin is in the wrong placeMacintosh Open the Two-Sided Printing Panel Printer lights reference Understanding the printer lights Printer light indication Explanation and recommended action Printer light indication Enww Printer light indication Explanation and recommended action HP supplies and accessories Ordering printing supplies through the Toolbox Parallel cable AccessoriesAutomatic two-sided printing accessory USB cable Supplies Print cartridgesHP media Customer support and warranty Obtaining electronic support Web Toolbox Windows HP Instant Support HP Telephone Support Before you callTelephone support numbers HP Telephone Support Hewlett-Packard Limited Warranty Statement Printer specifications and Declaration of Conformity Printer specifications Input tray Printer specifications Enww Declaration of Conformity Regulatory information FCC statement Japan Vcci Class B statement Enww LEDs classification Regulatory model number Miscellaneous regulatory informationRoHS notices China only Toxic and hazardous substance table Environmental product stewardship program Energy consumption Federal Energy Management Program Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Index Symbols/Numerics 4800 x 1200 optimizedAccessories Macintosh Enww Enww Hewlett-Packard Development Company, L.P