Check the print cartridge contact pads ..............................................................

94

 

Resolving paper-feed problems ..........................................................................................................

95

 

Another paper feed problem is occurring ...........................................................................

95

 

Media is not supported for the printer or tray .....................................................

95

 

Media is not picked up from input tray ...............................................................

95

 

Media is not coming out correctly ......................................................................

95

 

Pages are skewing .............................................................................................

95

 

Multiple pages are being picked up ...................................................................

95

 

Troubleshooting installation issues .....................................................................................................

96

 

Problems printing an alignment page .................................................................................

96

 

Problems installing software ...............................................................................................

96

 

Verify the computer requirements ......................................................................

96

 

Verify installation preliminaries ..........................................................................

96

 

Reinstall the printer software .............................................................................

96

 

Clearing jams .......................................................................................................................................

97

 

Tips for avoiding paper jams ...............................................................................................

99

 

Resolving photo printing problems ....................................................................................................

100

 

Resolving borderless printing problems ............................................................................................

101

 

Resolving banner printing problems ..................................................................................................

102

 

Resolving automatic two-sided printing problems .............................................................................

103

7

Printer lights reference

 

 

Understanding the printer lights ........................................................................................................

105

8 HP supplies and accessories

 

 

Ordering printing supplies through the Toolbox ................................................................................

110

 

Accessories .......................................................................................................................................

111

 

Automatic two-sided printing accessory ...........................................................................

111

 

Parallel cable ....................................................................................................................

111

 

USB cable .........................................................................................................................

111

 

Supplies .............................................................................................................................................

112

 

Print cartridges ..................................................................................................................

112

 

HP media ..........................................................................................................................

112

9 Customer support and warranty

 

 

Obtaining electronic support ..............................................................................................................

114

 

HP Instant Support ............................................................................................................................

115

 

HP Telephone Support ......................................................................................................................

116

 

Before you call ..................................................................................................................

116

 

Telephone support numbers .............................................................................................

116

 

Hewlett-Packard Limited Warranty Statement ..................................................................................

118

10

Printer specifications and Declaration of Conformity

 

 

Printer specifications .........................................................................................................................

120

 

Declaration of Conformity ..................................................................................................................

123

11 Regulatory information

 

 

FCC statement ...................................................................................................................................

125

ENWW

vii