Information tab, HP Instant Support | HP K7100 guide

Information tab

Use the Information tab to register the printer and display printer hardware information. This tab also provides access to online troubleshooting through HP Instant Support, as well as information about your printer usage, using the printer, troubleshooting, and contacting HP.

Click this button...

myPrintMileage

Printer Hardware

HP Instant Support

Register Your Printer

How Do I...

Troubleshooting

Contact HP

To...

Access the myPrintMileage Web site and your printer usage information. You must have Internet access to perform this operation.

Display the printer model and firmware version number.

Access the HP Instant Support Web site for support services and troubleshooting tips. You must have Internet access to perform this operation.

Register your printer online. You must have Internet access to perform this operation.

Display help for performing common printer tasks.

View help for solutions to common printer problems such as paper jams or software installation issues, and printing problems such as borderless or photo printing problems.

Obtain information on how to contact HP.

HP Instant Support

HP Instant Support is a suite of Web-based troubleshooting tools. HP Instant Support helps you quickly identify, diagnose, and resolve printing problems.

HP Instant Support provides the following information about your device:

●Easy access to troubleshooting tips

Provides tips that are customized for your device.

●Resolution of specific device errors

Provides immediate access to information that can help you resolve error messages specific to your device.

●Notification of device driver and firmware updates

Alerts you when a firmware or driver update is available. A message appears on the HP Instant Support homepage. Click the link within the message to go directly to the download section of the HP Web site.

●Managing ink and media usage (myPrintMileage) Helps you manage and forecast printer supplies usage.

Security and privacy

When you use HP Instant Support, detailed device information, such as the serial number, error conditions, and status, is sent to HP. HP respects your privacy and manages this information

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HP K7100 manual Information tab, HP Instant Support, Security and privacy

Contents

HP Officejet K7100 series User Guide Page HP Officejet K7100 series Copyright Information Table of contents Using the Toolbox Printing and loading media Troubleshooting Placement of the text or graphics is wrong HP supplies and accessories Customer support and warrantyPrinter specifications and Declaration of Conformity Printer lights reference 131 Welcome Special features Using this guide Finding other resources for the product Getting started Understanding the printer parts and functions Front view trays, cover, and print cartridge cradle Front view input tray Printer lights Back view Configuring the printer Windows Installing printer software and sharing the printerTo install the software before connecting the printer Direct connection To connect the printer before installing the software To share the printer on a locally shared network Enww Configuring the printer Mac OS To share the printer on a locally shared network To share with other computers running Mac OS X V10.3 Uninstalling the printer software To uninstall the software for Windows computersTo uninstall the software for Macintosh computers Double-clickAdd/Remove Programs Uninstalling the printer software Customizing the printer software setup program Installing other software Using print cartridges and accessories Using the print cartridges Supported print cartridges To install or replace a print cartridge Inserting the print cartridges Aligning the print cartridges Cleaning the print cartridges To clean the print cartridges automaticallyConfiguration Settings area, select Align For Windows Configuration Settings area, select Clean Maintaining the print cartridgesStoring the print cartridges Printing with a single print cartridge Cartridge used Output To install the duplex unit Printing and loading media Tips for selecting and using print media Understanding specifications for supported mediaSelecting print media Feed slot Sided printing Accessory Duplex unit Understanding supported media sizes Enww Enww Enww Enww Understanding supported media types Media type Brochure papers Setting minimum margins Understanding supported media weights and capacities Loading media in the input tray To load media in the input tray Loading media in the input tray Using the automatic paper-type sensor Open the Paper Type/Quality panel Changing print settings To change default settings for all future jobs WindowsTo change settings Macintosh Understanding smart software features Printing digital photographs Enhanced color printingGuidelines for printing photographs Understanding digital photography technologies PhotoREt printing4800 x 1200 optimized dpi Printing Exif Print-enhanced photographs HP Photosmart Essential software Printing borderless For Macintosh Printing in grayscale Load the print media see Loading media in the input tray on To set up the printer To set up the softwarePrinting panoramic photos Enww For Macintosh Click Print or Page Setup Printing a document Changing the software settings Printing with the front or rear manual feed slot Loading the front manual feed slot Loading the rear manual feed slot Printing on various media types Printing on custom-sized paper When you have finished printing, remove the remaining media Printing on envelopesFor Windows For Macintosh Printing on cards and smaller-sized media Open the Paper Type/Quality panel Enww Printing multiple pages on a single sheet of paper Printing booklets Performing manual booklet printingPerforming automatic booklet printing Open the Two-Sided Printing panel Select Print Both Sides Printing posters Printing banners Printing labels Select HP Labels, Glossy, or HP Labels, Matte Printing iron-on transfers To print iron-on transfersSet Mirror Image to On Printing on both sides duplexing Guidelines for printing on both sides of the paperPerforming manual duplexing Performing auto-duplexing Advantages of using the duplex unit Enww Cancelling a print job Using the Toolbox Toolbox overview To open the Toolbox Printer Status tab Click this button Information tab HP Instant SupportSecurity and privacy To gain access to HP Instant Support To gain access to myPrintMileageMyPrintMileage How Do Printer Services tab Align Print Cartridges Using the HP Printer Utility Macintosh Viewing the HP Printer Utility panelsOpening the HP Printer Utility Troubleshooting Troubleshooting tips and resources To reset the printer General troubleshooting tips Printing a demo Printing a diagnostics Resolving printing problems Printer shuts down unexpectedlyAll printer lights are blinking Printer is not responding nothing prints Check printer setup for network environment Clean the print cartridge contactsPrinter does not accept a print cartridge Print cartridge does not fit the printer Printer is rejecting the pen Check the system configuration Check the printer software settingsPrinter may be in Ink-backup Printing Mode Printer takes a long time to print Blank page printed Something on the page is missing or incorrect Placement of the text or graphics is wrong Poor print quality and unexpected printouts Poor quality printoutsCheck the print cartridges Check the paper quality Meaningless characters print Ink is smearing Print settings may need to be changed Ink is not filling the text or graphics completelyOutput is faded or dull colored Colors are printed as black and white Wrong colors are printingPrintout shows bleeding colors Check the graphics placement Colors do not line up properlyLines or dots are missing from text or graphics Check the print cartridge contact pads Resolving paper-feed problems Another paper feed problem is occurring Troubleshooting installation issues Problems printing an alignmentProblems installing software Clearing jams Enww Tips for avoiding paper jams Resolving photo printing problems Check the print settingsMake sure you are printing on the correct side of the media Colors are tinted or incorrect Resolving borderless printing problems Streaks appear in a light portion of a printoutImage is printed at an angle Printing with a single print cartridge Resolving banner printing problems Make sure the paper is loaded correctlyCheck the software Resolving automatic two-sided printing problems Binding margin is in the wrong placeMacintosh Open the Two-Sided Printing Panel Printer lights reference Understanding the printer lights Printer light indication Explanation and recommended action Printer light indication Enww Printer light indication Explanation and recommended action HP supplies and accessories Ordering printing supplies through the Toolbox Accessories Automatic two-sided printing accessoryParallel cable USB cable Supplies Print cartridgesHP media Customer support and warranty Obtaining electronic support Web Toolbox Windows HP Instant Support HP Telephone Support Before you callTelephone support numbers HP Telephone Support Hewlett-Packard Limited Warranty Statement Printer specifications and Declaration of Conformity Printer specifications Input tray Printer specifications Enww Declaration of Conformity Regulatory information FCC statement Japan Vcci Class B statement Enww Miscellaneous regulatory information RoHS notices China onlyLEDs classification Regulatory model number Toxic and hazardous substance table Environmental product stewardship program Energy consumption Federal Energy Management Program Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Symbols/Numerics 4800 x 1200 optimized AccessoriesIndex Macintosh Enww Enww Hewlett-Packard Development Company, L.P