Preface
Information and ServicesLegato offers a variety of methods, including electronic, telephone, and fax support to obtain company, product, and technical information.
General Information
The Legato web site provides most of the information that customers might need. Technical bulletins and binary patches are also accessible on the Legato FTP site. For specific sales or training needs,
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Legato Service or | Technical | Binary | Product | Training |
Resource | Bulletins | Patches | Information | Programs |
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www.legato.com | Yes | Yes | Yes | Yes |
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ftp.legato.com | Yes | Yes |
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(log in as anonymous) |
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Legato Sales |
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(650) |
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sales@legato.com |
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Legato Education Services |
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| Yes |
(650) |
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training@legato.com |
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Technical Support
The Support section of the Legato web site provides contact information, software patches, technical documentation, and information about available support programs.
•Customers with an active support agreement have access to Legato's integrated product knowledge base. Help with Legato software issues is also available through Legato Technical Support.
•Customers without an active support agreement can contact Support Sales and Renewal to purchase annual Software Update Subscriptions, or Legato Technical Support services for
Legato NetWorker, Release 7.0 | 17 |
Disaster Recovery Guide |