5 Troubleshooting

Preventive Maintenance Procedures

Refer to this table for preventive maintenance procedures for this HP NetServer. Be sure to turn off power to the NetServer when cleaning it.

Component

 

Time FrameMaintenance Procedure

 

 

 

 

 

 

Keyboard

 

Regularly

Dust with damp, lint-free cloth.

Monitor screen

 

Regularly

Use "HP Video Screen Cleaning Solution" found in 92193M

 

 

 

 

Master Clean Kit.

Mouse

 

Regularly

Refer to the mouse's manual for mouse maintenance

 

 

 

 

procedures.

Tape drive heads

 

Monthly

Use "Magnetic Head Cleaning Solution" found in the 92193M

 

 

 

 

Master Clean Kit.

Cooling fans and

 

6 Months

Check functions of cooling fans and clean the intake openings

grilles

 

 

on the chassis of dust, lint, and other obstructions to airflow.

 

 

 

 

 

CAUTION

DO NOT use petroleum-based cleaners (such as lighter fluid) or cleaners containing

 

 

 

benzene, trichlorethylene, ammonia, dilute ammonia, or acetone. These chemicals

 

 

 

could damage the keyboard's plastic surfaces.

 

HP recommends the periodic cleaning of tape heads, capstans, and guides on HP drive units and those products using high-density data cartridges and mini-data cartridges. This maintenance procedure prolongs tape and head life and helps reduce read/write errors due to dust and oxide

Troubleshooting Tips

WARNING Before removing a cover, always disconnect the power cords and unplug telephone cables. Disconnect telephone cables to avoid exposure to shock hazard from telephone ringing voltages. Disconnect the power cords to avoid exposure to high energy levels that may cause burns when parts are short-circuited by metal objects such as tools or jewelry.

CAUTION Do NOT operate the HP NetServer for more than 60 minutes with any cover (including power supplies and disk drives) removed. Otherwise, damage to system components may result due to improper cooling airflow.

However, you can safely remove a cover while the HP NetServer is running to remove and replace PCI Hot Plug boards. For any other service activity requiring access to the processor board or I/O board, power down the HP NetServer and observe all safety precautions.

For problems with the disk array controller board, refer to the appropriate HP NetRAID manuals.

55