Chapter 11 Troubleshooting (10/100Base-T)

 

there is a valid “Destination =” line, then double check that there is an

 

entry for this number under the “ENP INFO” section.

 

 

Note

Debug messages for the PSERVER setup are in the RPRINTER section

 

here because the PSERVER setup on the LineJet Print Server shares

 

some code with the RPRINTER setup.

 

 

•Try a debug nest logs telnet command (or find the “General Messages” section on the Novell HTML status page). Look for a valid entry for the printer. It will look something like this: “(0:InitSinglePrinter): printer=<X> name=<NAME>.” Then look for the following lines: “(0:Printf): RemoteMonitor(<X>); printer is” and “(0:Printf): WAITING_FOR_JOB.” If you see these lines, the LineJet Print Server is setup properly and the problem points to a setup issue on the workstation.

•If the LineJet Print Server has logged in to the file server but has not attached to the queue, there may be a permission problem. Make sure the appropriate users have rights to this queue (they should be in the group “everyone”). Also, you may have to assign the queue to root so it is available to everyone.

•Did you rename any objects in Netware Administrator during your setup? Netware Administrator seems to have problems renaming objects. If so, delete everything and start over.

If none of these solutions help your situation, you may want to try the whole setup again. Completely delete the setup that is giving you trouble and go through the setup again following each step carefully.

Note

Be sure to reboot the printer before beginning a new setup and after

 

completing a PSERVER setup. Wait at least a minute for the Print Server

 

to log in and attach to a queue.

 

 

 

RPRINTER/NPRINTER Setup

 

If there is no connection with the LineJet Print Server after you have

 

completed the print setup, there are several things to confirm.

 

 

Note

The debug information that is mentioned in the section can be

 

found by either telneting to the LineJet Print Server and issuing

 

the commands given, or launching a browser to the Novell status

 

page on the LineJet Print Server.

 

(e.g., http://192.168.11.9/networkNovellStatus.html)

 

 

 

• Have you tried repowering the printer? Wait about a minute before

 

checking to see if it has logged in and attached to a queue.

 

• Is the network connector fastened tightly to the unit?

 

• Is the LineJet Print Server already servicing a queue on another file

 

server? If so, it cannot service another file server at the same time.

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HP LQH-HW 3ULQWHUV manual RPRINTER/NPRINTER Setup
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