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HP LQH-HW 3ULQWHUV manual Errors Occur When Defining An LPR Printer, Windows Troubleshooting Tips

Models: LQH-HW 3ULQWHUV

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Chapter 8 Windows Troubleshooting Tips

Errors Occur When Defining An LPR Printer

•Can you ping the LineJet Print Server from your Windows NT station? If not, refer to the “LineJet Print Server Card Cannot Be Found On The Network” section.

•Did you specify the correct IP address or host name for the LineJet Print Server in the first field of the “Add LPR Compatible Printer” box?

•Did you specify a valid destination/queue on the LineJet Print Server in the second field of the “Add LPR Compatible Printer” dialogue box? If so, did you also enter it in lowercase letters?

•LPR is available only on Windows NT, not on Windows 95 or 98 (unless third party software is added).

Cannot Browse The LineJet Print Server Card On

The Network

•Have you looked under the right Windows workgroup? By default, the LineJet Print Server will be found under “WORKGROUP.”

•Are you able to browse other Windows stations and devices on the network from this same station?

•Has this Windows station been given enough time to update its registry so it can see this newly added workgroup device? Sometimes Windows stations can take considerable time, depending on the size of the network.

Printer Errors When Printing Or No Output

•Is there a large job currently printing taking up all of the printer resources? Usually when printing from Windows 95 stations, a busy printer can cause Windows to display a printer error message. This is because it demands immediate printer attention rather than holding the data until the printer is ready again. The best way around this is to use a central spooling station like an NT server.

•Have you tried restarting the spooler under “Control Panel:Services”? Sometimes this is needed to get printing started.

Note	As a last resort, you may want to reboot the Windows station. Sometimes
	this is the only option to completely clear this situation. The LineJet Print
	Server usually has nothing to do with this problem.

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HP LQH-HW 3ULQWHUV manual Errors Occur When Defining An LPR Printer, Cannot Browse The LineJet Print Server Card On Network

Contents

LQH-HW3ULQWHUV Page LQH-HW3ULQWHUV Software License Agreement DefinitionsLimited Software Product Warranty Hewlett-Packard Warranty Statement Government Restricted RightsPage Trademark Acknowledgments Copyright 2000, HEWLETT-PACKARD CO Page Table of Contents Configuration Menus Table of ContentsApproaches To Network Printing Unix Configuration Novell Configuration For 10/100Base-T Interfaces Extra Features Standard Ascii Character Set Table of Contents Introduction About This ManualPrinting Conventions Used In This Manual Damage the equipmentExample ping ipname Example ipname is alive Related DocumentsAbout This Manual LineJet Printer Family Model Serial Power Nameplate Printer OverviewLineJet Printer Family LineJet Printer FamilyPrinter Overview LineJet PrintersStandard Features Taking Care Of Your PrinterHost Computer Interfaces Printer EmulationsGraphics and Vertical Formatting Built-in Diagnostic ToolsOutput Control Graphics Options Graphics OptionsProtocols And Emulations Line Matrix Printing Dot Matrix Character FormationPrinting Speed Printing SpeedLineJet Print Server What Special Features Are Available?LineJet Print Server Run and Auto Reset Modes Indicator ModesPrint Server Interface Print Server InterfaceNetwork Indicator DipswitchesDipswitch Functions Dipswitch CommentsDownloading In a Nutshell Downloading Function Code In LineJet PrintersIntroduction Preparation For Downloading IntroductionCopying Function Code To Your Computer Leave the file as it is. Do not try to execute the fileLoading Function Code To Flash Memory In The Printer Loading Function Code To Flash Memory In The PrinterLoading Code Through The Parallel Or Serial Port Mode COM19600,N,8,1,PReturn filename.exe -pbc1Return Ftp xxx.xxx.xxx.xxxReturn Loading Code Through The Ethernet Port Using ftpFilename.exeReturn Put filename.prg Return Loading Function Code To Flash Memory In The Printer Overview Configuring The PrinterConfiguring The Printer Configuring The Printer Control PanelsConfiguration Menu Overview Locking And Unlocking The Enter Key ConfigurationsOperating Modes Changing And Saving Parameter Settings Changing And Saving Parameter SettingsFactory Default Configuration Values Bi-Tronics Parallel InterfaceFactory Default Configuration Values DiagnosticsPrint Server Ethernet Interface Hhhhhhhhhhhh Changing Parameters ExampleChanging Parameters Selected emulation will be gone unless they have been savedExample Parameter Change Example Procedure Step Key Result To USE the Current Configuration Without SavingSaving Your New Configuration Config ControlPress until the desired number 1-8 displays Printing The Current Configuration Press until the desired option displays Loading Configuration Values Configuration must be saved first in order to load itPress until the desired number Power-Up Configuration Allows you to make configuration Deleting Configurations Deleting Configurations Step Key Result Protecting Your Configurations Configuring The Print Server Connecting To The NetworkConfiguration Setup Connecting To The NetworkConfiguration Using The Printer Control Panel Configuring The Print ServerConfiguration Using The Printer Control Panel NET Ready will displayConfiguration Alternatives Configuration Using a Web BrowserPrint Server Manager Utility TelnetConfiguration Alternatives WWW Printer Status ScreenConfiguring The Print Server Configuration Menus Configuration Main Menu Configuration Main MenuPrinter Diagnostics Ribbon Control Configuration Main Menu Config. Control Menu Load ConfigSave Config Print ConfigDelete Config Power-Up ConfigActive Emulation Menu Emulation Menu PCL-II EmulationLP Plus Emulations Optional EmulationsPCL-II Emulation PCL-II EmulationPrimary Face, CPI Delay Primary Char. setSecondary Char. Set Length RepLPI Adjust Display FunctnsLine Terminator PTX LinefeedConfig. Print Symbol Set PrintReset Cmd CFG Ld L. /InchesLP Plus Emulation CPI/LPIPrinter Protocol Print Char. SetCPI/LPI Select Font AttributesFormat Reset Cmd CFG Ld Series Emulation Printer ProtocolControl Code Define CR CodeAuto LF OverstrikeSfcc d Command Evfu SelectAlt. Set 80-9F Character SetProprinter XL Emulation Proprinter XL EmulationCPI Condensed FF valid at TOFAlt. Char Set Epson FX Emulation Epson FX EmulationPrinter Select CPI Condensed Serial Matrix Emulation ESC d command Serial Matrix EmulationSerial Matrix Character Set Menu Ascii USA* EbcdicSeries XQ Emulation Series XQ EmulationCompressed Print Elong/Alt. FontHS Print Upr. Case SelectIGP/PGL Emulation IGP/PGL EmulationDefine CR Code Carriage Return Define LF Code Line Feed AutowrapPI Slew Range CR EditPower on IGP/PGL Select FontSelect LPI Auto UppercaseExt Execute Copy UPC DescendersCompressed CPI Ignore CharOptimized Ratio Error ReportIGP100 Compatbl IGP/VGL Code V Emulation See nextSfcc & Pwrup IGP/VGL Code V EmulationGraphics Options Free FormatTruncate Alpha True Vert 1/10Error Handling Midline PY includes PNIgnore / DB8 Setup Offpage ErrorsISO Char Set PI ControlMaint/Misc Menu Maint/Misc MenuHost Interface Menu Host Interface MenuPrime Signal Bi-Tronics SubmenuTOF Action Buffer Size in KPI Ignored Centronics Parallel SubmenuData Bit Data Polarity Resp. PolarityBusy on Strobe Latch Data OnSerial Submenu Interface TypeData Protocol Baud RateWord Length Serial SubmenuStop Bits ParityData Term Ready Request to SendEthernet Submenu Ethernet SubmenuPort Type Auto Switching SubmenuAuto Switching Timeout Auto Switching SubmenuTrickle Time Report StatusEthernet Params Menu Ethernet Params MenuPrinter Control Menu Printer ControlUnidirectional Printer ControlPMD Paper Motion Detection Fault Power Saver TimeSlow Paper Slew Printer Control MenuDiagnostics Menu DiagnosticsDiagnostics Printer TestsDiagnostics Menu Test Width Paper Out DotsSystem Memory Print StatisticsRibbonMinder New RibbonRibbon Action RibbonMinderRibbon Adjust Fault ActionRibbonMinder Fault RibbonMinder Menu128 Approaches To Network Printing Peer To Peer NetworksPrint Job Servers Before You Begin TCP/IP ConfigurationTCP/IP LineJet Print Server Configuration Make the names easy to remember but descriptively useful TCP/IP LineJet Print Server ConfigurationCreating Aliases Methods For Setting TCP/IP Values Methods For Setting TCP/IP ValuesMethod 1 Using the Printer Control Panel Assign TCP/IP ValuesArp -sipaddress MACaddress Method 2 Setting TCP/IP Values Using a NetworkTelnet Telnet xxx.xxx.xxx.xxx or hoststablename login root default Store TCP/IP add default router gatewayvalueUsing Bootp Using BootpTCP/IP LineJet Print Server Configuration Log in as MANAGER.SYS Enter the command run sysgen.pub.sys HP e3000/LineJet Print Server ConfigurationHP e3000 / MPE-XL / MPE / iX Host Configuration HP e3000 / MPE-XL / MPE / iX Host Configuration Sm=xxx.xxx.xxx.xxx gw=xxx.xxx.xxx.xxxTelnet xxx.xxx.xxx.xxx or telnet hostname Example telnet 192.192.192.192 or telnet LineJet1Snmpenabled = false jamrecovery = false datatimeout = Set dest d1prn backchannel prn saveLineJet Print Server Configuration Verification LineJet Print Server Configuration VerificationSetupfile = SETUP6.PUB.SYS Snmpenabled = FalseDatatimeout = Tcpportnumber =LineJet Print Server Configuration Verification Methods Of Adjusting Paper Position MethodUsing Page Level Recovery On LineJet Printers Restarting at a user-specified page number in a commandUsing Page Level Recovery On LineJet Printers Spooler 6suspendoffset=7Method HP e3000 / MPE-XL / MPE / iX DTC Configuration HP e3000 / MPE-XL / MPE / iX DTC ConfigurationMPE-XL / MPE / iX Typical Configuration Windows Configuration Windows Environment DescriptionWindows LineJet Print Server Configuration Windows LineJet Print Server ConfigurationMandatory OptionalCommunicating Across Routers Changing Workgroup NamesHttp//192.75.11.9/networkConf.html Communicating Across RoutersChanging Destination Names Http//192.75.11.9/destConf.htmlD2prn D3prnWindows NT 3.51 Host Setup Windows Host ConfigurationWindows NT 3.51 Host Setup D1prn Windows NT 4.0 Host SetupWindows Host Configuration Windows NT 4.0 Host Setup Windows Host Configuration Windows NT 4.0 Host Setup Windows Host Configuration Windows NT 4.0 Host Setup Windows 95/98 Host Setup Printronix Printing System PPS Host SetupWindows 3.1 Host Setup Windows 3.1 Host Setup162 Windows Troubleshooting Tips Html Configuration Forms Will Not DisplayLineJet Print Server Card Cannot Be Found On Network Http//192.75.11.9Errors Occur When Defining An LPR Printer Printer Errors When Printing Or No OutputWindows Troubleshooting Tips Cannot Browse The LineJet Print Server Card On NetworkTCP/IP Access Problem TCP/IP Access ProblemConfig http on Web Browser/HTTP ProblemSave reset Windows NT 4.0 Host Setup Problems Windows NT 4.0 Host Setup Problems168 Unix Configuration Unix Environment Description Unix Environment DescriptionUnix LineJet Print Server Configuration MandatoryUnix Host Configuration Unix Host ConfigurationPrinting Setup On HP-UX Drivers Required Interface Printing Setup On HP-UXLp -d Quality /etc/inetd.conf HP-UX Configuration Guidelines Printing Setup On Sys Example 1 Using the dest d1prn SunPrinting Setup On Sys Lpshut Lpsystem -t bsd lobbyExample 2 Using the dest d1prn Sun 2.6, 2.7 and Similar Lpshut Lpadmn -p lobby -v/dev/null gives file lockingLpshut Lp -d lobby /etc/hostsLPR/LPD Printing Setup On BSD Systems Sun 4.x, DEC Ultrix , Free BSD, etcPrintername LPQ1000 Shpw#80mx#0\ Rm=spike\ Rp=d1prn\ Lp=\Lpr -LPQ1000 /etc/hosts Lpc start LPQ1000Lpr -printername filename FTP Printing Remote Shell PrintingCd dest/d1prn Put /etc/inetd.conf Quit Remsh MyLineJet lp -d d2prn /etc/indetd.confNothing Prints Unix Troubleshooting TipsUnix Troubleshooting Tips Stair-stepped Output No Form Feed Or Extra Page Comes Out182 Novell Configuration Novell LineJet Print Server Configuration Novell Environment DescriptionMandatory Novell Environment DescriptionOptional Using Html FormsUsing Html Forms Novell Host Configuration Novell Host ConfigurationNetWare Version 3.x Pserver Setup NetWare Version 3.x Pserver Setup EnterNetWare Version 3.x Rprinter Setup NetworkConf.html e.g., http//192.75.11.9Enter Pconsole NetWare Version 4.x Pserver SetupNetWare Version 4.x Pserver Setup Npsh unitname command Npsh nvplistNetWare Version 4.x Rprinter Setup NetWare Version 4.x Rprinter SetupStore rprinter add FinQ 2 d4prn NetWare 3.x No Pserver Connection Novell Troubleshooting TipsNetWare 3.x No Pserver Connection Novell Troubleshooting Tips NetWare 4.x No Pserver ConnectionNovell Configuration For 10/100Base-T Interfaces Novell LineJet Print Server Configuration 10/100Base-T Novell LineJet Print Server Configuration 10/100Base-TPreferred File Server NDS & Bindery Adding Preferred File ServerTelnet ipaddress IpaddressrootReset Removing Preferred File ServerStore pserver novell fserver add fservername Store pserver novell fserver del fservernameSetting Password Security NDS & Bindery Print Server Setup Html MethodSetting Password Security NDS & Bindery NetwareStore pserver novell passwd password Adjusting Polling Time NDS & BinderyPrint Server Setup Manual Telnet Method Changing The Print Server Name NDS & Bindery Changing The Print Server Name NDS & BinderyChanging The Frame Type NDS & Bindery Html MethodManual Telnet Method Store pserver name name802.2 802.2snap autosense Changing The Print Server Mode NDS & BinderyHttp//LineJetIPaddress/networkConf.html Setting The LineJet Print Server Context NDS Store pserver novell mode nds bindery autoStore pserver novell context context Setting The Print Server Preferred NDS Tree NDSSetting The Print Server Preferred NDS Tree NDS Store pserver novell tree tree NDS Pserver Setup Netware Novell Host Configuration 10/100Base-TNDS Pserver Setup Netware Novell Host Configuration 10/100Base-T Referencing a Bindery Queue In NDS Netware 3.x Bindery Pserver Setup Netware 3.xBindery Pserver Setup Netware 3.x RPRINTER/NPRINTER Setup Netware 3.x Load pserver .salesps.sales.hpRPRINTER/NPRINTER Setup Netware 3.x Store rprinter add pservername printernumberLineJetdestination Store rprinter add pserver1 0 d1prnTroubleshooting 10/100Base-T Pserver SetupTroubleshooting 10/100Base-T Http//192.168.11.9/networkNovellStatus.htmlPserver Setup RPRINTER/NPRINTER Setup RPRINTER/NPRINTER Setup Job prints incorrectly Printing RelatedJob goes to the queue but nothing prints Printing Related 218 Commands Command Shell OverviewAccess Methods Main Command Shell PrefixesComplete Command List Store CommandsCommand Prefixes Store ifc from defaultStore pserver from current Store pserver from defaultStore Commands Store tcpip ifnum addr IPaddress Store tcpip 1 addr Store tcpip ifnum mask netmask Store tcpip 1 maskStore tcpip route del net 192.75.12.9 Store tcpip tcp rxwin packetsSet Commands Set date year month daySet dest destination name newname Set dest destination logpath logpathnameSet dest from default Set dest from storedEmailname@IPaddress command IPaddress commandSet model model trailer trailerstring Set user passwd snmp snmppassword Set snmpSet snmp manager index ipaddress trap-community Set sysinfo name newname Set sysinfo name salesprinterSet sysinfo email emailname@IPaddress Set sysinfo dns DNSserverIPaddressSet var variablename variablestring Set user passwd username passwordSet time hours minutes seconds List Commands Debug Commands Miscellaneous Commands Close tcp TCPindexnumber Disable ioportdestinationEnable ioportdestination Telnet hostIPaddress escapecharacter Chr stringIoport KeycodeExtra Features Users And PasswordsSet user passwd root yourpasswordforroot LineJet Print Server SecurityHttp//LineJetIPaddress/adminConf.html Http//192.75.11.9/adminConf.htmlWeb Browser LineJet Print Server SecurityTelnet LineJetIPaddress TCP Access ListsTCP Access Lists Printer Monitoring And Logging Printer And Print Job MonitoringPrinter Logging Through Logpaths Printer Logging Through LogpathsLineJet Print Server Naming Schemes LineJet Print Server Naming SchemesHttp//LineJetIPaddress/destConf.html Interfaces Centronics Parallel Interface Centronics Interface SignalsCentronics Parallel Interface Centronics Parallel Interface Configuration Centronics Parallel Interface ConfigurationCompatibility Mode Nibble ModeByte Mode Bi-Tronics Parallel InterfaceNegotiation Phase Negotiation PhaseSignals Not exceed 10 meters 32 feet Page RS-232 And RS-422 Serial Interfaces RS-232 And RS-422 Serial InterfacesRS-232 And RS-422 Serial Interface Signals RS-232 And RS-422 Serial Interface SignalsRS-232 And RS-422 Serial Interface Protocol RS-232RS-232 And RS-422 Serial Interface Error Handling RS-232 And RS-422 Serial Interface ConfigurationRS-232 and RS-422 RS-232 onlyRoutine Service Diagnostics Routine ServiceExterior Cleaning Interior CleaningRoutine Service Hammer bank. Only a trained service technician should cleanShuttle assembly Avoid damageInterior Cleaning Cleaning the Print Mechanism Cabinet ModelsPhpclen August 15 Diagnosing Problems Printer Self-TestsPrinter Self-Tests Sample Print Test All E’s Step Key Result= Full Width or 80 columns Width you have chosen will be used for the printer testPrinting a Hex Dump Printing a Hex DumpDiagnosing Problems Printing a Hex Dump Step Key Result Fault Messages Fault MessagesFault Messages Requiring Field Service Attention See Quick Reference Guide Error DC Error Writing Reference Guide PWR Supp Volt Resetting Stacker Fault Printer Specifications Regulatory Information Ribbon SpecificationsKit No Ribbon Type Quantity Per Kit Only cabinet model printers can use 100 yard ribbonsProduct Description Use On Number Lifetime Appendix a Ribbon SpecificationsRibbon Life Printer Dimensions Environmental CharacteristicsTemperature Relative HumidityElectrical Characteristics Appendix a Electrical CharacteristicsMaterial Safety Data Sheets German Conformity Statement Communication NoticesAppendix a Communication Notices Page 274 Paper Specifications Forms Design General Paper Specifications Terms And Definitions Paper GuidelinesTerms And Definitions Appendix B Paper Guidelines Basic Forms TerminologyForm Weight Environmental ConsiderationsForm Types Form ThicknessStaples Methods Of Forms AttachmentGluing Chaff Content Chaff Content PreferredCut-To-Tie Ratio Perforation IntersectionsForm Design Checklist Chaff Content Specification Inches MillimetersTractor Pin Holes Methods Of Forms AttachmentChaff Content Storage And Handling SummaryStorage And Handling Appendix B Summary Standard Ascii Character Set KEYAppendix C Monitoring Printers Implementing Printer ManagementAgent/Manager Model Standards of Network Printer MIBsAppendix D Implementing Printer Management Components of the Printer MIBInformation Provided by the MIB Monitoring With Web JetAdmin Setting The Snmp Community NameMonitoring Tools Monitoring With AIX NetView/6000Reference Getting the Latest MIB InformationFtp.isi.edu Appendix D Monitoring ToolsIndex Clearing Program from FLASH, 260 Error DC Program not Valid LO DRV. Short 261 Page PPS Resetting . . . / Please Wait Page URL Page Copyright 2000 Hewlett-Packard Company