HP LQH-HW 3ULQWHUV manual Fault Messages Requiring Field Service Attention

Fault Messages

Fault Messages

If a fault condition occurs in the printer, the status indicator on the control panel flashes on and off, and the message display indicates the specific fault. Fault messages are summarized in Table 21.

Displayed faults fall into one of two categories:

•Operator correctable

•Field service required

For operator correctable faults, follow the suggested corrective action in the fault message description. After correcting the displayed fault, press the CLEAR key to clear the error message and status indicator, and resume printing. If the fault message reappears, contact your Hewlett-Packard Customer Service Engineer.

Fault Messages Requiring Field Service Attention

For faults that require field service, do two things to try to clear the fault before calling your Hewlett-Packard Customer Service Engineer:

1.Set the printer power switch to O (off), wait 15 seconds, then turn the printer on again. Run your print job again. If the message does not appear, it was a false indication and no further attention is required.

2.If the message reappears, press the CLEAR key. If the message goes away, it was a false indication and no further attention is required. If the message reappears, call your Hewlett-Packard Customer Service Engineer.

Table 21 explains the fault messages and offers solutions where possible.

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