Resetting | HP LQH-HW 3ULQWHUV manual

Fault Messages

Table 21. LCD Message Troubleshooting Table (continued)

Displayed Message

Explanation

Action Required

RESETTING . . .	The printer finished loading the	None
PLEASE WAIT	program into flash memory and is
	automatically resetting itself.

RESTORING	Normal download initialization	None
BOOT CODE	message.

RIB INVLD CMD*	Fatal firmware error on controller	Contact your Hewlett-Packard
	board.	Customer Service Engineer.1

RIB INVLD STATE*	Fatal firmware error on controller	Contact your Hewlett-Packard
	board.	Customer Service Engineer.1

RIBBON DRIVE*	CMX controller does not detect	Contact your Hewlett-Packard
	ribbon drive motor.	Customer Service Engineer.1

RIBBON INK OUT	RibbonMinder software has	Install a new ribbon and set
CHANGE RIBBON	determined that the ribbon is out	ribbon life to 100%.
	of ink.

SECURITY CODE	Security code of PAL on controller	Contact your Hewlett-Packard
VIOLATION*	board does not match code of	Customer Service Engineer.1
	firmware on the controller board.

SECURITY PAL NOT	The security PAL is missing or has	Contact your Hewlett-Packard
DETECTED	failed.	Customer Service Engineer.1

SENDING PROGRAM	The printer is loading the engine	None
TO EC PROCESSOR	controller program into the engine
	controller.

SHUTL INV CMD*	Fatal firmware error on controller	Contact your Hewlett-Packard
	board.	Customer Service Engineer.1

SHUTL INV PARM*	Fatal firmware error on controller	Contact your Hewlett-Packard
	board.	Customer Service Engineer.1

SHUTTLE JAM	No shuttle movement or shuttle is	Check for obstruction to
	moving at the wrong speed.	shuttle, a twisted ribbon, or
		forms thickness lever closed
		too tightly. If fault source is not
		apparent, contact your
		Hewlett-Packard Customer
		Service Engineer.

SOFTWARE ERROR *	Application software tried to	Contact your Hewlett-Packard
Cycle power	perform illegal printer function, or	Customer Service Engineer.1
	damaged logic circuits were found
	on controller board.

STACK OVERFLOW*	Fatal firmware error on controller	Contact your Hewlett-Packard
	board.	Customer Service Engineer.1

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LQH-HW 3ULQWHUV specifications

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HP LQH-HW 3ULQWHUV manual Resetting

Models: LQH-HW 3ULQWHUV

RESETTING . . .

RIB INVLD CMD*

RIB INVLD STATE*

RIBBON DRIVE*

SHUTL INV CMD*

SHUTL INV PARM*

SHUTTLE JAM

SOFTWARE ERROR *

STACK OVERFLOW*

LQH-HW 3ULQWHUV specifications