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Cannot eject compact disc (tray-load unit).
Cause | Solution |
Disc not properly seated in the drive.
Turn off the computer and insert a thin metal rod into the emergency eject hole and push firmly. Slowly pull the tray out from the drive until the tray is fully extended, then remove the disc.
Cause | Solution | |
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Media is corrupt. | Try different media to confirm whether media is valid. | |
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Media has been inserted upside down. | ||
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The | Wait at least 30 seconds to let the | |
determine the type of media played, such as audio or video. | determine the type of media being played. If the disc still | |
| does not start, read the other solutions listed for this topic. | |
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CD or DVD disc is dirty. | Clean CD or DVD with a CD cleaning kit, available from most | |
| computer stores. | |
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Windows does not detect the | 1. | Use Device Manager to remove or uninstall the device. |
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| To access Device Manager in Windows 7, click Start, |
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| select Control Panel, and then select Device |
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| Manager. |
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| To access Device Manager in Windows 8, from the |
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| Start screen, type c, select Control Panel from the list |
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| of applications, and then select Device Manager. |
| 2. | Restart the computer and let Windows detect the CD or |
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| DVD driver. |
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Recording or copying CDs is difficult or impossible. |
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Cause | Solution | |
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Wrong or poor quality media type. | 1. | Try using a slower speed when recording. |
| 2. | Verify that you are using the correct media for the drive. |
| 3. | Try a different brand of media. Quality varies widely |
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| between manufacturers. |
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Solving USB Flash Drive Problems
If you encounter USB flash drive problems, common causes and solutions are listed in the following table.
Solving USB Flash Drive Problems 125