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Pro 4300 manual Lift the cover from the computer
Models:
Pro 4300
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Specification
Error codes
Maintenance
Configuration
Solving General Problems
Resetting Cmos
HP PC Hardware Diagnostics
Computer Setup F10 Utility
Power Switch Assembly
Sata Defaults
Page 60
Image 60
5.
Lift the cover from the computer.
Figure
6-30
Removing the heat sink cover
To install the heat sink cover, reverse the removal procedures.
When installing the cover, be sure to insert the tabs from the cover into the slots in the computer.
Figure
6-31
installing the heat sink cover
Heat Sink Cover 53
Page 59
Page 61
Page 60
Image 60
Page 59
Page 61
Contents
Maintenance & Service Guide
Maintenance & Service Guide
About This Book
Iii
Table of contents
Sata Data Cable Smart ATA Drives Hard Drive Capacities
100
103
105
110
All-in One Models 152
Viii
Product Features
Overview
Page
Front Components
1Front Components
Component
Side Components
2Side Components
Rear Components
3Rear Components
Adjusting Tilt
5Adjusting Tilt Product Features
Activating and Customizing the Software
Activating and customizing the software in Windows
Activating the Windows operating system
Downloading Windows 7 updates
Installing or upgrading device drivers
Customizing the monitor display
Downloading Windows 8 updates
Click Settings Change PC Settings
Computer Setup F10 Utility
Computer Setup F10 Utilities
Using Computer Setup F10 Utilities
Computer Setup F10 Utilities
1Computer Setup F10 Utility
Computer Setup-File
Computer Setup F10 Utility
2Computer Setup-File
Computer Setup-Storage
3Computer Setup-Storage
Sata Defaults
OptionDescription
Removable Media Boot
Storage Options ESATA Port
Sata Emulation
Max eSATA Speed
Boot Order
Shortcut to Temporarily Override Boot Order
DPS Self-Test
Computer Setup-Security
4Computer Setup-Security
Network Boot
Master Boot Record
Slot Security
System IDs
System Security
Secure Boot
Configuration
DriveLock Security
Computer Setup-Power
5Computer Setup-Power
Computer Setup-Advanced
6Computer Setup-Advanced for advanced users
Option Heading Power-On Options
Bios Power-On
Onboard Devices
Bus Options
Device Options
Recovering the Configuration Settings
VGA Configuration
AMT Configuration
Serial ATA Sata Drive Guidelines and Features
Serial ATA Hard Drive Characteristics
Sata Hard Drives
Sata Hard Drive Cables
Smart ATA Drives
Hard Drive Capacities
Routine Care and Disassembly Preparation
Electrostatic Discharge Information
Generating Static
Preventing Electrostatic Damage to Equipment
Relative Humidity Event 55% 40% 10%
Personal Grounding Methods and Equipment
Grounding the Work Area
Recommended Materials and Equipment
Static Shielding Protection Levels
Operating Guidelines
General Cleaning Safety Precautions
Cleaning the Computer Case
Cleaning the Keyboard
Routine Care
Service Considerations
Cleaning the Monitor
Cleaning the Mouse
Tools and Software Requirements
Cables and Connectors
Lithium Coin Cell Battery
Hard Drives
Removal and Replacement Procedures All-in One AIO Chassis
Preparing to Disassemble the Computer
Hinge Cover Panel
Page
Memory Access Panel
Page
Drive Access Panel
Page
Optical Drive
Page
Hard Drive
16Removing the hard drive mounting screws Hard Drive
Slide the hard drive out of the cage
Memory
1Identifying Sodimm locations
Location System Board Label Channel
Page
Page
Replacing the Battery
Lift the battery out of its holder
26Removing and replacing a coin cell battery Type
Heat Sink Cover
Lift the cover from the computer
Heat Sink Thermal Module
Page
Processor
Remove the heat sink see Heat Sink Thermal Module on
Page
Top Panel
Webcam Module
Page
Stand
Rear Cover
Fan
44 Fan screws
Converter Board
CMI
Sidekey Board
Disconnect the cable from the sidekey board
System Board Shield
52System board shield location System Board Shield
Page
Wlan Module
Page
Speakers
Page
Stand bracket
Page
System Board
Updating Smbios Information
Press F10 to enter Computer Setup
Setup Field Name Comment Label
System Board
Hard Drive and Optical Drive Cables and Connectors
Page
Display Cable
Page
Front Bezel
Lift the main system bracket assembly off the front bezel
Display Panel
Page
Page
Samsung
Power Switch Assembly
Page
Troubleshooting Without Diagnostics
Safety and Comfort Before You Call for Technical Support
Helpful Hints
Page
Solving General Problems
Troubleshooting Without Diagnostics
1Solving General Problems
Computer date and time display is incorrect Cause Solution
Solving General Problems
There is no sound or sound volume is too low Cause Solution
Cannot remove computer cover or access panel Cause
Poor performance Cause Solution
All apps icon
Under Windows System, click Run
Cause Solution
Solving Power Problems
2Solving Power Problems
Power supply shuts down intermittently Cause Solution
Solving Power Problems
Solving Hard Drive Problems
3Solving Hard Drive Problems
Solving Hard Drive Problems
Computer seems to be locked up Cause Solution
Solving Media Card Reader Problems
Solving Media Card Reader Problems
4Solving Media Card Reader Problems
Can not write to the media card Cause
Computer’s software is used to safely eject the card
Solving Display Problems
Solving Display Problems
5Solving Display Problems
Dim characters Cause Solution
Image is not centered Cause Solution
No Connection, Check Signal Cable displays on screen Cause
Select ImageControl/ Horizontal Position or Vertical
Out of Range displays on screen Cause
Certain typed symbols do not appear correct Cause
Solving Audio Problems
6Solving Audio Problems
Solving Audio Problems
Sound from headphones is not clear or muffled Cause
There is no sound or sound volume is too low Cause
Line-in jack is not functioning properly Cause
Solving Printer Problems
7Solving Printer Problems
Printer will not print Cause Solution
Printer will not turn on Cause Solution
Solving Printer Problems
Printer prints garbled information Cause Solution
Solving Keyboard and Mouse Problems
8Solving Keyboard Problems
Solving Keyboard and Mouse Problems
9Solving Mouse Problems
Solving Hardware Installation Problems
10Solving Hardware Installation Problems
Control Panel , and then select Device Manager
Security USB Security
Solving Hardware Installation Problems
Computer will not start Cause Solution
Solving Network Problems
11Solving Network Problems
Solving Network Problems
Network status link light never flashes Cause Solution
Manager
Diagnostics reports a failure Cause
Solving Memory Problems
12Solving Memory Problems
Out of memory error Cause Solution
Memory count during Post is wrong Cause Solution
Insufficient memory error during operation Cause Solution
Solving Processor Problems
Solving CD-ROM and DVD Problems
Solving Processor Problems
13Solving Processor Problems
Security Network Boot
Movie will not play in the DVD drive Cause Solution
Solving USB Flash Drive Problems
Cannot eject compact disc tray-load unit Cause
15Solving USB Flash Drive Problems
USB flash drive not found identified Cause Solution
System will not boot from USB flash drive Cause Solution
Solving Front Panel Component Problems
Solving Internet Access Problems
Solving Front Panel Component Problems
Ports are set to Enabled in Security USB Security
Select Start Control Panel
Click Internet Options
Solving Software Problems
Solving Software Problems
Troubleshooting Without Diagnostics
Contacting Customer Support
HP PC Hardware Diagnostics
Why run HP PC Hardware Diagnostics
How to access and run HP PC Hardware Diagnostics
Downloading HP PC Hardware Diagnostics to a USB device
Backup and Recovery
Restoring and recovering in Windows
System Restore
System Recovery
System Recovery when Windows is responding
Backup and Recovery
System Recovery when Windows is not responding
Creating recovery media
Using recovery media
Backup and recovery in Windows
Backing up your information
Performing a system recovery
Backup and recovery in Windows 8
Follow the on-screen instructions
Using f11 recovery tools
Post Error Messages
Post Error Messages
Post Numeric Codes and Text Messages
1Numeric Codes and Text Messages
Control panel message Description Recommended action
Interpreting Post Diagnostic Front Panel LEDs
2Diagnostic Front Panel LEDs and Audible Codes
Activity Blink Possible Cause Recommended Action
Password Security and Resetting
Cmos
Establishing a Setup or Power-on Password
Establishing a Setup or Power-on Password
Resetting the Setup and Power-on Password
Resetting Cmos
Power Cord Set Requirements
Japanese Power Cord Requirements
General Requirements
Country-Specific Requirements
Country Accrediting Agency
Specifications
Appendix B Specifications
Table B-1Specifications
All-in One Models
Power Supply
Max Operating Power
All-in One Models
Index
Cmos
Sata