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POST Numeric Codes and Text Messages
This section covers those POST errors that have numeric codes associated with them. The section also includes some text messages that may be encountered during POST.
NOTE: The computer will beep once after a POST text message is displayed on the screen.
Table 10-1 Numeric Codes and Text Messages
Control panel message | Description | Recommended action | |
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ERROR: No boot disk has been detected or | The computer cannot read the boot sector | 1. | Check drive data and power cables. |
the disk has failed. | of the boot disk. | 2. | Use F10 Setup to make sure the first |
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| boot device is set to drive C or the |
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| primary hard drive. |
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| 3. | The drive has failed due to mechanical |
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| or virus corruption. Replace the drive. |
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Keyboard Error | Keyboard failure. | 1. | Reconnect keyboard with computer |
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| turned off. |
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| 2. | Check connector for bent or missing |
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| pins. |
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| 3. | Ensure that none of the keys are |
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| depressed. |
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| 4. | Replace keyboard. |
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| 5. | Replace the system board. |
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CPU fan is not connected or may have | 1. | Reseat CPU fan. | |
| malfunctioned. | 2. | Reseat fan cable. |
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| 3. | Replace CPU fan. |
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Hard drive is about to fail. (Some hard | 1. | Determine if hard drive is giving correct | |
Failure | drives have a hard drive firmware patch that |
| error message. Enter Computer Setup |
| will fix an erroneous error message.) |
| and run the Drive Protection System |
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| test under Storage > DPS |
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| 2. | Apply hard drive firmware patch |
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| if applicable. (Available at |
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| http://www.hp.com/support.) |
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| 3. | Back up contents and replace hard |
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| drive. |
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Unsupported CPU | Recently installed processor is not | Install a processor supported by your | |
| supported by the system. | system. | |
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Time & Date Not Set | Invalid time or date in configuration | Reset the date and time under Control | |
| memory. | Panel (Computer Setup can also be used). | |
| RTC | If the problem persists, replace the RTC | |
| battery. | ||
| be replaced. | Check for proper placement of the CMOS | |
| CMOS jumper may not be properly | ||
| jumper if applicable. | ||
| installed. |
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