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HP Pro 4300 manual Product Features, Overview

Models: Pro 4300

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1 Product Features

Overview

Figure 1-1HP Compaq Pro 4300 All-in-One Business PC

The HP Compaq Pro 4300 All-in-One Business PC offers the following features:

●Integrated All-in-One form factor

●20-inch diagonal widescreen 1600 x 900 WLED anti-glare display

●Adjustable tilt

●Removable panels on the back of the chassis allow users or technicians to easily and efficiently service the PC

●Optional integrated 1.3 MP webcam & single non-array microphone

●Integrated stereo speakers

Overview 1

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HP Pro 4300 manual Product Features, Overview

Contents

Maintenance & Service Guide Maintenance & Service Guide About This Book IiiTable of contents Sata Data Cable Smart ATA Drives Hard Drive Capacities 100 103105 110All-in One Models 152 ViiiProduct Features OverviewPage Component Front Components1Front Components Side Components 2Side ComponentsRear Components 3Rear ComponentsAdjusting Tilt 5Adjusting Tilt Product FeaturesActivating the Windows operating system Activating and Customizing the SoftwareActivating and customizing the software in Windows Customizing the monitor display Downloading Windows 7 updatesInstalling or upgrading device drivers Downloading Windows 8 updates Click Settings Change PC SettingsComputer Setup F10 Utility Computer Setup F10 Utilities1Computer Setup F10 Utility Using Computer Setup F10 UtilitiesComputer Setup F10 Utilities 2Computer Setup-File Computer Setup-FileComputer Setup F10 Utility Computer Setup-Storage 3Computer Setup-StorageSata Defaults OptionDescriptionRemovable Media Boot Storage Options ESATA PortSata Emulation Max eSATA SpeedDPS Self-Test Boot OrderShortcut to Temporarily Override Boot Order Computer Setup-Security 4Computer Setup-SecurityNetwork Boot Master Boot RecordSlot Security System IDsSystem Security DriveLock Security Secure BootConfiguration Computer Setup-Power 5Computer Setup-PowerOption Heading Power-On Options Computer Setup-Advanced6Computer Setup-Advanced for advanced users Bios Power-On Onboard DevicesBus Options Device OptionsAMT Configuration Recovering the Configuration SettingsVGA Configuration Serial ATA Sata Drive Guidelines and Features Serial ATA Hard Drive CharacteristicsSata Hard Drives Sata Hard Drive CablesSmart ATA Drives Hard Drive CapacitiesRoutine Care and Disassembly Preparation Electrostatic Discharge Information Generating StaticPreventing Electrostatic Damage to Equipment Relative Humidity Event 55% 40% 10%Personal Grounding Methods and Equipment Grounding the Work AreaRecommended Materials and Equipment Static Shielding Protection LevelsOperating Guidelines General Cleaning Safety Precautions Cleaning the Computer CaseCleaning the Keyboard Routine CareService Considerations Cleaning the MonitorCleaning the Mouse Tools and Software RequirementsHard Drives Cables and ConnectorsLithium Coin Cell Battery Removal and Replacement Procedures All-in One AIO Chassis Preparing to Disassemble the ComputerHinge Cover Panel Page Memory Access Panel Page Drive Access Panel Page Optical Drive Page Hard Drive 16Removing the hard drive mounting screws Hard Drive Slide the hard drive out of the cage Memory 1Identifying Sodimm locations Location System Board Label ChannelPage Page Replacing the Battery Lift the battery out of its holder 26Removing and replacing a coin cell battery Type Heat Sink Cover Lift the cover from the computer Heat Sink Thermal Module Page Processor Remove the heat sink see Heat Sink Thermal Module onPage Top Panel Webcam Module Page Stand Rear Cover Fan 44 Fan screws Converter Board CMI Sidekey Board Disconnect the cable from the sidekey board System Board Shield 52System board shield location System Board ShieldPage Wlan Module Page Speakers Page Stand bracket Page System Board Updating Smbios Information System Board Press F10 to enter Computer SetupSetup Field Name Comment Label Hard Drive and Optical Drive Cables and Connectors Page Display Cable Page Front Bezel Lift the main system bracket assembly off the front bezel Display PanelPage Page Samsung Power Switch Assembly Page Troubleshooting Without Diagnostics Safety and Comfort Before You Call for Technical SupportHelpful Hints Page Solving General Problems Troubleshooting Without Diagnostics1Solving General Problems Computer date and time display is incorrect Cause SolutionSolving General Problems There is no sound or sound volume is too low Cause SolutionCannot remove computer cover or access panel Cause Poor performance Cause SolutionAll apps icon Under Windows System, click RunCause Solution Power supply shuts down intermittently Cause Solution Solving Power Problems2Solving Power Problems Solving Power Problems Solving Hard Drive Problems 3Solving Hard Drive ProblemsSolving Hard Drive Problems Computer seems to be locked up Cause Solution Solving Media Card Reader Problems Solving Media Card Reader Problems4Solving Media Card Reader Problems Can not write to the media card CauseComputer’s software is used to safely eject the card 5Solving Display Problems Solving Display ProblemsSolving Display Problems Dim characters Cause Solution Select ImageControl/ Horizontal Position or Vertical Image is not centered Cause SolutionNo Connection, Check Signal Cable displays on screen Cause Out of Range displays on screen Cause Certain typed symbols do not appear correct Cause Solving Audio Problems 6Solving Audio ProblemsSolving Audio Problems Sound from headphones is not clear or muffled CauseThere is no sound or sound volume is too low Cause Line-in jack is not functioning properly CauseSolving Printer Problems 7Solving Printer ProblemsPrinter will not print Cause Solution Printer will not turn on Cause SolutionSolving Printer Problems Printer prints garbled information Cause SolutionSolving Keyboard and Mouse Problems 8Solving Keyboard ProblemsSolving Keyboard and Mouse Problems 9Solving Mouse ProblemsSolving Hardware Installation Problems 10Solving Hardware Installation ProblemsControl Panel , and then select Device Manager Security USB SecuritySolving Hardware Installation Problems Computer will not start Cause SolutionSolving Network Problems 11Solving Network ProblemsManager Solving Network ProblemsNetwork status link light never flashes Cause Solution Diagnostics reports a failure Cause Solving Memory Problems 12Solving Memory Problems Out of memory error Cause SolutionMemory count during Post is wrong Cause Solution Insufficient memory error during operation Cause SolutionSolving Processor Problems Solving CD-ROM and DVD ProblemsSolving Processor Problems 13Solving Processor ProblemsSecurity Network Boot Movie will not play in the DVD drive Cause SolutionSolving USB Flash Drive Problems Cannot eject compact disc tray-load unit CauseSystem will not boot from USB flash drive Cause Solution 15Solving USB Flash Drive ProblemsUSB flash drive not found identified Cause Solution Solving Front Panel Component Problems Solving Internet Access ProblemsSolving Front Panel Component Problems Ports are set to Enabled in Security USB SecuritySelect Start Control Panel Click Internet OptionsSolving Software Problems Solving Software ProblemsTroubleshooting Without Diagnostics Contacting Customer Support HP PC Hardware Diagnostics Why run HP PC Hardware DiagnosticsHow to access and run HP PC Hardware Diagnostics Downloading HP PC Hardware Diagnostics to a USB device Backup and Recovery Restoring and recovering in WindowsSystem Restore System RecoverySystem Recovery when Windows is responding Backup and RecoverySystem Recovery when Windows is not responding Creating recovery media Using recovery media Backup and recovery in Windows Backing up your informationFollow the on-screen instructions Performing a system recoveryBackup and recovery in Windows 8 Using f11 recovery tools Post Error Messages Post Error Messages Post Numeric Codes and Text Messages1Numeric Codes and Text Messages Control panel message Description Recommended actionActivity Blink Possible Cause Recommended Action Interpreting Post Diagnostic Front Panel LEDs2Diagnostic Front Panel LEDs and Audible Codes Password Security and Resetting CmosEstablishing a Setup or Power-on Password Establishing a Setup or Power-on PasswordResetting the Setup and Power-on Password Resetting Cmos General Requirements Power Cord Set RequirementsJapanese Power Cord Requirements Country-Specific Requirements Country Accrediting AgencySpecifications Appendix B SpecificationsTable B-1Specifications All-in One ModelsAll-in One Models Power SupplyMax Operating Power Index CmosSata