HP Pro 4300 guide

5.Pull upward on the raised tab on the memory cover and lift the cover off the computer. Figure 6-19Removing the memory cover

6.To remove a memory module, press outward on the two latches on each side of the SODIMM

(1), then pull the SODIMM out of the socket (2). Figure 6-20Removing a memory module

Memory 47

Image 54

HP Pro 4300 manual

Contents

Maintenance & Service Guide Maintenance & Service Guide About This Book Iii Table of contents Sata Data Cable Smart ATA Drives Hard Drive Capacities 105 100103 110 All-in One Models 152 Viii Product Features OverviewPage Front Components 1Front ComponentsComponent Side Components 2Side Components Rear Components 3Rear Components Adjusting Tilt 5Adjusting Tilt Product Features Activating and Customizing the Software Activating and customizing the software in WindowsActivating the Windows operating system Downloading Windows 7 updates Installing or upgrading device driversCustomizing the monitor display Downloading Windows 8 updates Click Settings Change PC Settings Computer Setup F10 Utility Computer Setup F10 Utilities Using Computer Setup F10 Utilities Computer Setup F10 Utilities1Computer Setup F10 Utility Computer Setup-File Computer Setup F10 Utility2Computer Setup-File Sata Defaults Computer Setup-Storage3Computer Setup-Storage OptionDescription Sata Emulation Removable Media BootStorage Options ESATA Port Max eSATA Speed Boot Order Shortcut to Temporarily Override Boot OrderDPS Self-Test Computer Setup-Security 4Computer Setup-Security Slot Security Network BootMaster Boot Record System IDs System Security Secure Boot ConfigurationDriveLock Security Computer Setup-Power 5Computer Setup-Power Computer Setup-Advanced 6Computer Setup-Advanced for advanced usersOption Heading Power-On Options Bus Options Bios Power-OnOnboard Devices Device Options Recovering the Configuration Settings VGA ConfigurationAMT Configuration Sata Hard Drives Serial ATA Sata Drive Guidelines and FeaturesSerial ATA Hard Drive Characteristics Sata Hard Drive Cables Smart ATA Drives Hard Drive Capacities Routine Care and Disassembly Preparation Preventing Electrostatic Damage to Equipment Electrostatic Discharge InformationGenerating Static Relative Humidity Event 55% 40% 10% Recommended Materials and Equipment Personal Grounding Methods and EquipmentGrounding the Work Area Static Shielding Protection Levels Operating Guidelines Cleaning the Keyboard General Cleaning Safety PrecautionsCleaning the Computer Case Routine Care Cleaning the Mouse Service ConsiderationsCleaning the Monitor Tools and Software Requirements Cables and Connectors Lithium Coin Cell BatteryHard Drives Removal and Replacement Procedures All-in One AIO Chassis Preparing to Disassemble the Computer Hinge Cover Panel Page Memory Access Panel Page Drive Access Panel Page Optical Drive Page Hard Drive 16Removing the hard drive mounting screws Hard Drive Slide the hard drive out of the cage Memory 1Identifying Sodimm locations Location System Board Label ChannelPage Page Replacing the Battery Lift the battery out of its holder 26Removing and replacing a coin cell battery Type Heat Sink Cover Lift the cover from the computer Heat Sink Thermal Module Page Processor Remove the heat sink see Heat Sink Thermal Module onPage Top Panel Webcam Module Page Stand Rear Cover Fan 44 Fan screws Converter Board CMI Sidekey Board Disconnect the cable from the sidekey board System Board Shield 52System board shield location System Board ShieldPage Wlan Module Page Speakers Page Stand bracket Page System Board Updating Smbios Information Press F10 to enter Computer Setup Setup Field Name Comment LabelSystem Board Hard Drive and Optical Drive Cables and Connectors Page Display Cable Page Front Bezel Lift the main system bracket assembly off the front bezel Display PanelPage Page Samsung Power Switch Assembly Page Troubleshooting Without Diagnostics Safety and Comfort Before You Call for Technical Support Helpful Hints Page 1Solving General Problems Solving General ProblemsTroubleshooting Without Diagnostics Computer date and time display is incorrect Cause Solution Cannot remove computer cover or access panel Cause Solving General ProblemsThere is no sound or sound volume is too low Cause Solution Poor performance Cause Solution All apps icon Under Windows System, click Run Cause Solution Solving Power Problems 2Solving Power ProblemsPower supply shuts down intermittently Cause Solution Solving Power Problems Solving Hard Drive Problems 3Solving Hard Drive Problems Solving Hard Drive Problems Computer seems to be locked up Cause Solution 4Solving Media Card Reader Problems Solving Media Card Reader ProblemsSolving Media Card Reader Problems Can not write to the media card Cause Computer’s software is used to safely eject the card Solving Display Problems Solving Display Problems5Solving Display Problems Dim characters Cause Solution Image is not centered Cause Solution No Connection, Check Signal Cable displays on screen CauseSelect ImageControl/ Horizontal Position or Vertical Out of Range displays on screen Cause Certain typed symbols do not appear correct Cause Solving Audio Problems 6Solving Audio Problems There is no sound or sound volume is too low Cause Solving Audio ProblemsSound from headphones is not clear or muffled Cause Line-in jack is not functioning properly Cause Printer will not print Cause Solution Solving Printer Problems7Solving Printer Problems Printer will not turn on Cause Solution Solving Printer Problems Printer prints garbled information Cause Solution Solving Keyboard and Mouse Problems 8Solving Keyboard Problems Solving Keyboard and Mouse Problems 9Solving Mouse Problems Control Panel , and then select Device Manager Solving Hardware Installation Problems10Solving Hardware Installation Problems Security USB Security Solving Hardware Installation Problems Computer will not start Cause Solution Solving Network Problems 11Solving Network Problems Solving Network Problems Network status link light never flashes Cause SolutionManager Diagnostics reports a failure Cause Solving Memory Problems Memory count during Post is wrong Cause Solution 12Solving Memory ProblemsOut of memory error Cause Solution Insufficient memory error during operation Cause Solution Solving Processor Problems Solving Processor ProblemsSolving CD-ROM and DVD Problems 13Solving Processor Problems Security Network Boot Movie will not play in the DVD drive Cause Solution Solving USB Flash Drive Problems Cannot eject compact disc tray-load unit Cause 15Solving USB Flash Drive Problems USB flash drive not found identified Cause SolutionSystem will not boot from USB flash drive Cause Solution Solving Front Panel Component Problems Solving Front Panel Component ProblemsSolving Internet Access Problems Ports are set to Enabled in Security USB Security Select Start Control Panel Click Internet Options Solving Software Problems Solving Software Problems Troubleshooting Without Diagnostics Contacting Customer Support HP PC Hardware Diagnostics Why run HP PC Hardware Diagnostics How to access and run HP PC Hardware Diagnostics Downloading HP PC Hardware Diagnostics to a USB device System Restore Backup and RecoveryRestoring and recovering in Windows System Recovery System Recovery when Windows is responding Backup and Recovery System Recovery when Windows is not responding Creating recovery media Using recovery media Backup and recovery in Windows Backing up your information Performing a system recovery Backup and recovery in Windows 8Follow the on-screen instructions Using f11 recovery tools Post Error Messages 1Numeric Codes and Text Messages Post Error MessagesPost Numeric Codes and Text Messages Control panel message Description Recommended action Interpreting Post Diagnostic Front Panel LEDs 2Diagnostic Front Panel LEDs and Audible CodesActivity Blink Possible Cause Recommended Action Password Security and Resetting Cmos Establishing a Setup or Power-on Password Establishing a Setup or Power-on Password Resetting the Setup and Power-on Password Resetting Cmos Power Cord Set Requirements Japanese Power Cord RequirementsGeneral Requirements Country-Specific Requirements Country Accrediting Agency Table B-1Specifications SpecificationsAppendix B Specifications All-in One Models Power Supply Max Operating PowerAll-in One Models Index Cmos Sata