Supplies, Ink cartridges and printheads | HP Pro 8000 C9297A#B1H

Appendix A

Supplies

This section covers the following topics:

•Ink cartridges and printheads

•HP media

Ink cartridges and printheads

Ordering cartridges online is not supported in all countries/regions. However, many countries have information on ordering by telephone, locating a local store and printing a shopping list. In addition, you can select the 'How to Buy' option at the top of the www.hp.com/buy/supplies page to obtain information about purchasing HP products in your country.

You can find the ink cartridge number in the following places:

•On the Information page of the embedded Web server (see Embedded Web server).

•Windows: From the HP Toolbox, if you have bidirectional communication, click the Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details.

•Mac OS X: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information.

•On the label of the ink cartridge you are replacing.

•Solution Center: From the Solution Center you can view supplies information from the Shopping tab or the estimated ink level screen.

•On the configuration page (see Understand the self-test diagnostic page).

NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until prompted to do so.

HP media

To order media such as HP Premium Paper, go to www.hp.com.

HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks & dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.

98 HP supplies and accessories

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HP Pro 8000 C9297A#B1H manual Supplies, Ink cartridges and printheads, HP media

Contents

Officejet PRO Page HP Officejet Pro 8000 A809 Printer Series Hewlett-Packard Company notices Safety informationCopyright information Acknowledgements Contents Configure and manage Maintain and troubleshoot Contents HP supplies and accessories Control-panel lights reference Support and warranty Device specificationsRegulatory information Environmental product stewardship program Get started Find other resources for the productResource Description Location Find the device model number Control panel Visual AccessibilityUnderstand the device parts Mobility Front view Control panel Connection information Back view Turn off the device Eco-Tips Install Tray Install the accessoriesInstall the duplexer To install the duplexer To turn on accessories on Macintosh computers Turn on accessories in the printer driverTo turn on accessories on Windows computers Mac OS X Use the device Select print mediaRecommended papers for printing HP Photo Value Packs Tips for selecting and using print media Cards and envelopes Transparencies Understand specifications for supported mediaPhoto media Custom-sized media Envelopes Media size TrayStatement 140 x 216 mm 5.5 x Inches Cards Photo media Understand supported media types and weightsTray Type Weight Paper 60 to 105 g/m2 Other media Tray Type Weight Plain paper only 60 to 105 g/m2 Set minimum marginsMedia Left Right Top Bottom Margin Load media To load Tray 1 main tray Configure trays To load Tray Change print settings To configure the traysWant to To change default settings for all future jobs Windows To change settings Mac OSPrint on both sides duplexing To print automatically on both sides of a page Windows Guidelines for printing on both sides of aPerform duplexing To print automatically on both sides of a page Mac OS To set a custom media size Print on special and custom-sized mediaTo print on special or custom-sized media Windows To print on special or custom-sized media Mac OS To print a borderless document Windows Click Properties, Setup, or PreferencesPrint borderless To print a borderless document Mac OS To print a Web Cancel a print jobPrint a Web page Windows only Landscape Chapter Windows Configure and manageManage the device Mac OS Monitor the device Administer the device Use device management tools Embedded Web serverTo open the embedded Web server Pages/buttons Contents Information Settings Open the HP Toolbox Pages/buttons Contents NetworkingHP Toolbox Windows Support and Order Supplies buttons HP Toolbox tabs HP Printer Utility Mac OS Use the HP Solution Center WindowsTo open the HP Solution Center Network Toolbox Printer Settings panel HP Printer Utility panelsInformation and Support panel Understand the self-test diagnostic To print the self-test diagnostic Chapter Configure the device Windows To connect the device before installing the softwareDirect connection Network connection To share the device on a locally shared network Install the device on a network Install the device software on client computers To install the device driver on Windows XP Install the printer driver using Add PrinterInstall the device in a pure IPV6 network environment To install the printer driver on Windows Vista Configure the device Mac OS To install the software for network or direct connectionTo share the device on a locally shared network To share the device among computers Setup method InfrastructureWireless Communication Security settings Understand 802.11 wireless network settingsCommunication mode Network name Ssid To set up wireless communication using the installer Windows Data encryption Method To turn off wireless communicationConfigure your firewall to work with HP devices Method 2 Windows only Change the connection method Press Add a Device On the Wireless Setup tab, click Start Wizard Guidelines for ensuring wireless network securityChange from an Ethernet connection to a wireless connection To add hardware addresses to a wireless access point Uninstall and reinstall the software To uninstall from a Windows computer, method Uninstall and reinstall the software To uninstall from a Macintosh computer, method Double-clickHewlett-Packard Maintain and troubleshoot Supported ink cartridges Replace the ink cartridges To replace the ink cartridges To print the print quality diagnostic Maintain the printheadsTo check printhead health Chapter To clean the printheads To align the printheads To clean the printhead contacts manually Maintain the printheads To calibrate the linefeed To replace the printheads Maintain the printheads Store ink cartridges Troubleshooting tips and resourcesStore printing supplies Store printheads Solve printing problems Device shuts down unexpectedlyDevice is not responding nothing prints Printer lights are blinking Device takes a long time to print Placement of the text or graphics is wrong Device prints half a page, then ejects the paper General print quality troubleshooting Poor print quality and unexpected printoutsDevice is printing from the wrong input tray Meaningless characters print Ink is smearing Colors are printing as black and white Ink is not filling the text or graphics completelyOutput is faded or dull colored Wrong colors are printing Colors do not line up properly Use a higher print quality settingCheck the graphics placement Check the paper type Solve paper-feed problems Pages are skewing Media is not picked up from a trayMedia is not coming out correctly Multiple pages are being picked up Solve device management problems Embedded Web server cannot be opened General network troubleshooting Solve network problemsSolve wireless problems Problems connecting to a wired network Make sure the wireless 802.11 light is turned on Basic wireless troubleshootingAdvanced wireless troubleshooting Restart components of the wireless network To check a wireless connection Make sure the HP device is on the network Check to see if you can access the embedded Web server EWSMake sure that the HP device is connected to your network Network Status To access the EWS Make sure the HP device is online and ready Your wireless router is using a hidden Ssid Add hardware addresses to a wireless access point WAP Troubleshoot installation issuesHardware installation suggestions Check the device Verify installation preliminaries Software installation suggestionsSolve network problems Check the computer system To reset the devices network settings Clear jams Clear a jam in the deviceTo clear a jam Errors Tips for avoiding jams Printhead problem The following printhead has a problem Device Disconnected Cartridge Problem The following cartridge must be replaced To check if the printer is paused or offline Windows Printer Offline Your printer is currently offlinePrinter Paused Your printer is currently paused To check if the printer is paused or offline Mac OS General printer error Control-panel lights reference Interpreting control-panel lights Light description/Light pattern Explanation Device Resume button Damaged, or not Then plug HP supplies and accessories AccessoriesOrder printing supplies online Supplies Ink cartridges and printheadsHP media Support and warranty Obtain electronic support Hewlett-Packard limited warranty statement HP product Duration of limited warranty Ink cartridge warranty information Before you call If you have a problem, follow these stepsObtain HP telephone support Support process HP support by phone Phone support period Telephone support numbers DXVGHPGHXWVFKHQ After the phone support period Additional warranty options Placing a call HP Quick Exchange Service Japan HP Korea customer support Prepare the device for shipment Remove the ink cartridges and printheads before shipmentTo remove ink cartridges before shipment To remove printheads before shipment Pack the device To pack the devicePage Device specifications Physical specificationsSize width x height x depth Product features and capacities Processor and memory specificationsSystem requirements Network protocol specifications Environmental specifications Embedded Web server specificationsPrint resolution Electrical specifications Sound power Sound pressure bystander position Regulatory information FCC statement Toxic and hazardous substance table 117 Regulatory information for wireless products Exposure to radio frequency radiation Regulatory information for wireless products 119 Regulatory model number European Union regulatory notice Declaration of conformity Declaration of Conformity Radio Module Number Environmental product stewardship program Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Power consumption Chemical Substances Third-party licenses Third-party licenses OpenSSL Appendix D Third-party licenses 129 SHA2 Index Page Page Page Page Podręcznik użytkownika