Contents

 

Maintain the printheads

59

To check printhead health

59

To print the print quality diagnostic page

59

To align the printheads

61

To clean the printheads

61

To clean the printhead contacts manually

62

To calibrate the linefeed

64

To replace the printheads

64

Store printing supplies

66

Store ink cartridges

66

Store printheads

66

Troubleshooting tips and resources

66

Solve printing problems

67

The device shuts down unexpectedly

67

The device is not responding (nothing prints)

67

Printer lights are blinking

68

Device takes a long time to print

68

Placement of the text or graphics is wrong

69

The device prints half a page, then ejects the paper

69

Device is printing from the wrong input tray

70

Poor print quality and unexpected printouts

70

General print quality troubleshooting

70

Meaningless characters print

71

Ink is smearing

71

Ink is not filling the text or graphics completely

72

Output is faded or dull colored

72

Colors are printing as black and white

72

Wrong colors are printing

72

Printout shows bleeding colors

72

The printout has a horizontal band of distortion near the bottom of a borderless print

73

Colors do not line up properly

73

Text or graphics are streaked

74

Something on the page is missing or incorrect

74

Solve paper-feed problems

74

Optional Tray 2 cannot be inserted

74

Media stops halfway

74

Another paper-feed problem is occurring

74

Solve device management problems

76

Embedded Web server cannot be opened

76

Solve network problems

77

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HP Pro 8000 C9297A#B1H manual Contents