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Pro 8000 C9297A#B1H
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Regulatory information for wireless products 119
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Pro 8000 C9297A#B1H
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Troubleshooting
Specification
Install
Errors
Administer the device
Wireless
Warranty
Configure and manage
Solve printing problems
HP supplies and accessories
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Notice to users in Taiwan
Regulatory information for wireless products
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Contents
Officejet PRO
Page
HP Officejet Pro 8000 A809 Printer Series
Acknowledgements
Safety information
Copyright information
Hewlett-Packard Company notices
Contents
Maintain and troubleshoot
Configure and manage
Contents
Control-panel lights reference
HP supplies and accessories
Support and warranty
Device specifications
Regulatory information
Environmental product stewardship program
Get started
Find other resources for the product
Resource Description Location
Control panel
Find the device model number
Mobility
Accessibility
Understand the device parts
Visual
Control panel
Front view
Back view
Connection information
Eco-Tips
Turn off the device
To install the duplexer
Install the accessories
Install the duplexer
Install Tray
Mac OS X
Turn on accessories in the printer driver
To turn on accessories on Windows computers
To turn on accessories on Macintosh computers
Use the device
Select print media
Recommended papers for printing
HP Photo Value Packs
Cards and envelopes
Tips for selecting and using print media
Custom-sized media
Understand specifications for supported media
Photo media
Transparencies
Cards
Media size Tray
Statement 140 x 216 mm 5.5 x Inches
Envelopes
Other media
Understand supported media types and weights
Tray Type Weight Paper 60 to 105 g/m2
Photo media
Tray Type Weight Plain paper only 60 to 105 g/m2
Set minimum margins
Media Left Right Top Bottom Margin
To load Tray 1 main tray
Load media
To load Tray
Configure trays
Change print settings
To configure the trays
Want to
To change default settings for all future jobs Windows
To change settings Mac OS
Print on both sides duplexing
To print automatically on both sides of a page Mac OS
Guidelines for printing on both sides of a
Perform duplexing
To print automatically on both sides of a page Windows
To print on special or custom-sized media Mac OS
Print on special and custom-sized media
To print on special or custom-sized media Windows
To set a custom media size
To print a borderless document Mac OS
Click Properties, Setup, or Preferences
Print borderless
To print a borderless document Windows
Landscape
Cancel a print job
Print a Web page Windows only
To print a Web
Chapter
Mac OS
Configure and manage
Manage the device
Windows
Monitor the device
Administer the device
Use device management tools
Embedded Web server
To open the embedded Web server
Settings
Pages/buttons Contents Information
Support and Order Supplies buttons
Pages/buttons Contents Networking
HP Toolbox Windows
Open the HP Toolbox
HP Toolbox tabs
Network Toolbox
Use the HP Solution Center Windows
To open the HP Solution Center
HP Printer Utility Mac OS
Printer Settings panel
HP Printer Utility panels
Information and Support panel
Understand the self-test diagnostic
To print the self-test diagnostic
Chapter
Configure the device Windows
To connect the device before installing the software
Direct connection
To share the device on a locally shared network
Network connection
Install the device software on client computers
Install the device on a network
To install the printer driver on Windows Vista
Install the printer driver using Add Printer
Install the device in a pure IPV6 network environment
To install the device driver on Windows XP
Configure the device Mac OS
To install the software for network or direct connection
To share the device on a locally shared network
Communication
Setup method Infrastructure
Wireless
To share the device among computers
Network name Ssid
Understand 802.11 wireless network settings
Communication mode
Security settings
Data encryption
To set up wireless communication using the installer Windows
Method 2 Windows only
To turn off wireless communication
Configure your firewall to work with HP devices
Method
Press Add a Device
Change the connection method
To add hardware addresses to a wireless access point
Guidelines for ensuring wireless network security
Change from an Ethernet connection to a wireless connection
On the Wireless Setup tab, click Start Wizard
To uninstall from a Windows computer, method
Uninstall and reinstall the software
Uninstall and reinstall the software
Double-clickHewlett-Packard
To uninstall from a Macintosh computer, method
Supported ink cartridges
Maintain and troubleshoot
To replace the ink cartridges
Replace the ink cartridges
To print the print quality diagnostic
Maintain the printheads
To check printhead health
Chapter
To align the printheads
To clean the printheads
To clean the printhead contacts manually
Maintain the printheads
To replace the printheads
To calibrate the linefeed
Maintain the printheads
Store printheads
Troubleshooting tips and resources
Store printing supplies
Store ink cartridges
Solve printing problems
Device shuts down unexpectedly
Device is not responding nothing prints
Device takes a long time to print
Printer lights are blinking
Device prints half a page, then ejects the paper
Placement of the text or graphics is wrong
General print quality troubleshooting
Poor print quality and unexpected printouts
Device is printing from the wrong input tray
Ink is smearing
Meaningless characters print
Wrong colors are printing
Ink is not filling the text or graphics completely
Output is faded or dull colored
Colors are printing as black and white
Check the paper type
Use a higher print quality setting
Check the graphics placement
Colors do not line up properly
Solve paper-feed problems
Multiple pages are being picked up
Media is not picked up from a tray
Media is not coming out correctly
Pages are skewing
Embedded Web server cannot be opened
Solve device management problems
Problems connecting to a wired network
Solve network problems
Solve wireless problems
General network troubleshooting
Restart components of the wireless network
Basic wireless troubleshooting
Advanced wireless troubleshooting
Make sure the wireless 802.11 light is turned on
To check a wireless connection
Network Status
Check to see if you can access the embedded Web server EWS
Make sure that the HP device is connected to your network
Make sure the HP device is on the network
Make sure the HP device is online and ready
To access the EWS
Your wireless router is using a hidden Ssid
Check the device
Troubleshoot installation issues
Hardware installation suggestions
Add hardware addresses to a wireless access point WAP
Check the computer system
Software installation suggestions
Solve network problems
Verify installation preliminaries
To reset the devices network settings
Clear jams
Clear a jam in the device
To clear a jam
Tips for avoiding jams
Errors
Device Disconnected
Printhead problem The following printhead has a problem
Cartridge Problem The following cartridge must be replaced
To check if the printer is paused or offline Mac OS
Printer Offline Your printer is currently offline
Printer Paused Your printer is currently paused
To check if the printer is paused or offline Windows
General printer error
Interpreting control-panel lights
Control-panel lights reference
Device
Light description/Light pattern Explanation
Resume button
Damaged, or not
Then plug
HP supplies and accessories
Accessories
Order printing supplies online
Supplies
Ink cartridges and printheads
HP media
Obtain electronic support
Support and warranty
HP product Duration of limited warranty
Hewlett-Packard limited warranty statement
Ink cartridge warranty information
Support process
If you have a problem, follow these steps
Obtain HP telephone support
Before you call
Phone support period
HP support by phone
DXVGHPGHXWVFKHQ
Telephone support numbers
Placing a call
After the phone support period Additional warranty options
HP Korea customer support
HP Quick Exchange Service Japan
Prepare the device for shipment
Remove the ink cartridges and printheads before shipment
To remove ink cartridges before shipment
To remove printheads before shipment
To pack the device
Pack the device
Page
Device specifications
Physical specifications
Size width x height x depth
Product features and capacities
Processor and memory specifications
System requirements
Network protocol specifications
Electrical specifications
Embedded Web server specifications
Print resolution
Environmental specifications
Sound pressure bystander position
Sound power
FCC statement
Regulatory information
Toxic and hazardous substance table 117
Exposure to radio frequency radiation
Regulatory information for wireless products
Regulatory information for wireless products 119
European Union regulatory notice
Regulatory model number
Declaration of Conformity
Declaration of conformity
Radio Module Number
Environmental product stewardship program
Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση
Power consumption Chemical Substances
Third-party licenses
Third-party licenses
OpenSSL
Appendix D
Third-party licenses 129
SHA2
Index
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