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HP
Pro 8000 C9297A#B1H
manual
Officejet PRO
Models:
Pro 8000 C9297A#B1H
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Troubleshooting
Specs
Install
Errors
Administer the device
Wireless
Warranty
Configure and manage
Solve printing problems
HP supplies and accessories
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OFFICEJET PRO
8000
User Guide
A809
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Contents
Officejet PRO
Page
HP Officejet Pro 8000 A809 Printer Series
Copyright information
Safety information
Hewlett-Packard Company notices
Acknowledgements
Contents
Maintain and troubleshoot
Configure and manage
Contents
Control-panel lights reference
HP supplies and accessories
Device specifications
Support and warranty
Regulatory information
Environmental product stewardship program
Find other resources for the product
Get started
Resource Description Location
Control panel
Find the device model number
Understand the device parts
Accessibility
Visual
Mobility
Control panel
Front view
Back view
Connection information
Eco-Tips
Turn off the device
Install the duplexer
Install the accessories
Install Tray
To install the duplexer
To turn on accessories on Windows computers
Turn on accessories in the printer driver
To turn on accessories on Macintosh computers
Mac OS X
Select print media
Use the device
Recommended papers for printing
HP Photo Value Packs
Cards and envelopes
Tips for selecting and using print media
Photo media
Understand specifications for supported media
Transparencies
Custom-sized media
Statement 140 x 216 mm 5.5 x Inches
Media size Tray
Envelopes
Cards
Tray Type Weight Paper 60 to 105 g/m2
Understand supported media types and weights
Photo media
Other media
Set minimum margins
Tray Type Weight Plain paper only 60 to 105 g/m2
Media Left Right Top Bottom Margin
To load Tray 1 main tray
Load media
To load Tray
Configure trays
To configure the trays
Change print settings
Want to
To change settings Mac OS
To change default settings for all future jobs Windows
Print on both sides duplexing
Perform duplexing
Guidelines for printing on both sides of a
To print automatically on both sides of a page Windows
To print automatically on both sides of a page Mac OS
To print on special or custom-sized media Windows
Print on special and custom-sized media
To set a custom media size
To print on special or custom-sized media Mac OS
Print borderless
Click Properties, Setup, or Preferences
To print a borderless document Windows
To print a borderless document Mac OS
Print a Web page Windows only
Cancel a print job
To print a Web
Landscape
Chapter
Manage the device
Configure and manage
Windows
Mac OS
Monitor the device
Administer the device
Embedded Web server
Use device management tools
To open the embedded Web server
Settings
Pages/buttons Contents Information
HP Toolbox Windows
Pages/buttons Contents Networking
Open the HP Toolbox
Support and Order Supplies buttons
HP Toolbox tabs
To open the HP Solution Center
Use the HP Solution Center Windows
HP Printer Utility Mac OS
Network Toolbox
HP Printer Utility panels
Printer Settings panel
Information and Support panel
Understand the self-test diagnostic
To print the self-test diagnostic
Chapter
To connect the device before installing the software
Configure the device Windows
Direct connection
To share the device on a locally shared network
Network connection
Install the device software on client computers
Install the device on a network
Install the device in a pure IPV6 network environment
Install the printer driver using Add Printer
To install the device driver on Windows XP
To install the printer driver on Windows Vista
To install the software for network or direct connection
Configure the device Mac OS
To share the device on a locally shared network
Wireless
Setup method Infrastructure
To share the device among computers
Communication
Communication mode
Understand 802.11 wireless network settings
Security settings
Network name Ssid
Data encryption
To set up wireless communication using the installer Windows
Configure your firewall to work with HP devices
To turn off wireless communication
Method
Method 2 Windows only
Press Add a Device
Change the connection method
Change from an Ethernet connection to a wireless connection
Guidelines for ensuring wireless network security
On the Wireless Setup tab, click Start Wizard
To add hardware addresses to a wireless access point
To uninstall from a Windows computer, method
Uninstall and reinstall the software
Uninstall and reinstall the software
Double-clickHewlett-Packard
To uninstall from a Macintosh computer, method
Supported ink cartridges
Maintain and troubleshoot
To replace the ink cartridges
Replace the ink cartridges
Maintain the printheads
To print the print quality diagnostic
To check printhead health
Chapter
To align the printheads
To clean the printheads
To clean the printhead contacts manually
Maintain the printheads
To replace the printheads
To calibrate the linefeed
Maintain the printheads
Store printing supplies
Troubleshooting tips and resources
Store ink cartridges
Store printheads
Device shuts down unexpectedly
Solve printing problems
Device is not responding nothing prints
Device takes a long time to print
Printer lights are blinking
Device prints half a page, then ejects the paper
Placement of the text or graphics is wrong
Poor print quality and unexpected printouts
General print quality troubleshooting
Device is printing from the wrong input tray
Ink is smearing
Meaningless characters print
Output is faded or dull colored
Ink is not filling the text or graphics completely
Colors are printing as black and white
Wrong colors are printing
Check the graphics placement
Use a higher print quality setting
Colors do not line up properly
Check the paper type
Solve paper-feed problems
Media is not coming out correctly
Media is not picked up from a tray
Pages are skewing
Multiple pages are being picked up
Embedded Web server cannot be opened
Solve device management problems
Solve wireless problems
Solve network problems
General network troubleshooting
Problems connecting to a wired network
Advanced wireless troubleshooting
Basic wireless troubleshooting
Make sure the wireless 802.11 light is turned on
Restart components of the wireless network
To check a wireless connection
Make sure that the HP device is connected to your network
Check to see if you can access the embedded Web server EWS
Make sure the HP device is on the network
Network Status
Make sure the HP device is online and ready
To access the EWS
Your wireless router is using a hidden Ssid
Hardware installation suggestions
Troubleshoot installation issues
Add hardware addresses to a wireless access point WAP
Check the device
Solve network problems
Software installation suggestions
Verify installation preliminaries
Check the computer system
To reset the devices network settings
Clear a jam in the device
Clear jams
To clear a jam
Tips for avoiding jams
Errors
Device Disconnected
Printhead problem The following printhead has a problem
Cartridge Problem The following cartridge must be replaced
Printer Paused Your printer is currently paused
Printer Offline Your printer is currently offline
To check if the printer is paused or offline Windows
To check if the printer is paused or offline Mac OS
General printer error
Interpreting control-panel lights
Control-panel lights reference
Device
Light description/Light pattern Explanation
Resume button
Damaged, or not
Then plug
Accessories
HP supplies and accessories
Order printing supplies online
Ink cartridges and printheads
Supplies
HP media
Obtain electronic support
Support and warranty
HP product Duration of limited warranty
Hewlett-Packard limited warranty statement
Ink cartridge warranty information
Obtain HP telephone support
If you have a problem, follow these steps
Before you call
Support process
Phone support period
HP support by phone
DXVGHPGHXWVFKHQ
Telephone support numbers
Placing a call
After the phone support period Additional warranty options
HP Korea customer support
HP Quick Exchange Service Japan
Remove the ink cartridges and printheads before shipment
Prepare the device for shipment
To remove ink cartridges before shipment
To remove printheads before shipment
To pack the device
Pack the device
Page
Physical specifications
Device specifications
Size width x height x depth
Processor and memory specifications
Product features and capacities
System requirements
Network protocol specifications
Print resolution
Embedded Web server specifications
Environmental specifications
Electrical specifications
Sound pressure bystander position
Sound power
FCC statement
Regulatory information
Toxic and hazardous substance table 117
Exposure to radio frequency radiation
Regulatory information for wireless products
Regulatory information for wireless products 119
European Union regulatory notice
Regulatory model number
Declaration of Conformity
Declaration of conformity
Radio Module Number
Environmental product stewardship program
Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση
Power consumption Chemical Substances
Third-party licenses
Third-party licenses
OpenSSL
Appendix D
Third-party licenses 129
SHA2
Index
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