Chapter 5
8.Insert the printhead into its
9.Pull the printhead latch all the way forward, and then press down to ensure that the latch is properly engaged. You might have to apply some pressure to engage the latch.
10.Close the cover.
11.Wait while the device initializes the printheads and prints the alignment pages. If the device does not print the pages, start the alignment process manually. For more information, see To align the printheads.
Store printing supplies
This section covers the following topics:
Store ink cartridges
Ink cartridges can be left in the device for extended periods of time. If you remove the ink cartridges, place them in an airtight container, such as a resealable plastic bag.
Store printheads
Printheads can be left in the device for extended periods of time. However, to assure optimal printhead health, be sure to turn off the device properly. For more information, see Turn off the device.
Troubleshooting tips and resources
Use the following tips and resources to resolve printing problems:
•For a paper jam, see Clear a jam in the device.
•For
•Power light is on and not blinking. When the device is turned on for the first time, it takes approximately 20 minutes to initialize it after the printheads are installed.
•No error messages appear on the computer screen.
•Power cord and other cables are working, and are firmly connected to the device. Make sure the device is connected firmly to a functioning alternating current (AC) power outlet, and is turned on. For voltage requirements, see Electrical specifications.
•Media is loaded correctly in the tray and is not jammed in the device.
•Printheads and ink cartridges are properly installed in their correct
•Printhead latch and all covers are closed.
•The duplexer is locked into place.
•All packing tapes and materials are removed.
66 Maintain and troubleshoot