Solve wireless problems | 77 |
Basic wireless troubleshooting | 78 |
Advanced wireless troubleshooting | 78 |
Make sure your computer is connected to your network | 79 |
Make sure that the HP device is connected to your network | 80 |
Check to see if the firewall software is blocking communication | 81 |
Make sure the HP device is online and ready | 81 |
Your wireless router is using a hidden SSID | 82 |
Make sure the wireless version of the HP device is set as the default printer |
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driver (Windows only) | 82 |
Make sure the HP Network Devices Support service is running (Windows only) | 82 |
Add hardware addresses to a wireless access point (WAP) | 83 |
Troubleshoot installation issues | 83 |
Hardware installation suggestions | 83 |
Software installation suggestions | 84 |
Solve network problems | 84 |
Clear jams | 86 |
Clear a jam in the device | 86 |
Tips for avoiding jams | 87 |
Errors | 87 |
Printhead(s) Missing - The following printhead appears to be missing, not detected, |
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or incorrectly installed | 88 |
Incompatible Printhead - The following printhead is not intended for use in this |
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printer | 88 |
Printhead problem - The following printhead has a problem | 88 |
Device Disconnected | 88 |
Replace Cartridge(s) Soon - Replace the following cartridge soon | 88 |
Cartridge Problem - The following cartridge appears to be missing or damaged | 89 |
Cartridge Problem - The following cartridge must be replaced | 89 |
Paper Mismatch - Paper detected does not match paper size or type selected | 89 |
The cartridge cradle cannot move. Please turn device power off. Check device for |
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paper jam or other obstruction | 89 |
Paper Jam - There is a paper jam (or misfeed). Clear the jam and press the |
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Resume button on the printer | 89 |
The printer is out of paper. Load more paper and press the Resume button on the |
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front of the printer | 89 |
Incompatible Cartridge(s) - The following cartridge is not intended for use in this |
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printer | 90 |
Printer Offline - Your printer is currently offline | 90 |
Printer Paused - Your printer is currently paused | 90 |
Document failed to print - The job failed to print due to an error in the printing |
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system | 91 |
General printer error | 91 |
6 |
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Interpreting | 92 |
A HP supplies and accessories |
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Order printing supplies online | 97 |
Accessories | 97 |
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