IBM RS/6000 manual System does not respond When

Symptom					Action
The system does not respond				when	the Gopassto-		"Step 7".
word	is	entered.
The system stopped and an				indicator Ifis		thedis- indicator (text or		icon)	represents:
played		on the	system console	and	an eight-digit			code	M0KBD000
error	code is		not displayed.		Ÿ	a	keyboard, record error
						and report the problem to the service or
						ization.

Ÿmemory, record error code M0MEM002 and report the problem to the service organiz tion.

ŸSCSI, record error code M0CON000 and

report the problem to the service organiz tion.

ŸNetwork, record error code M0NET000 and report the problem to the service organiz tion.

ŸSpeaker/Audio, record error code M0BT0000 and report the problem to the service organization.

The System	Management Services menu is disThe- device or media					you	are	attempting		to
played.	from	may	be	faulty.
	1. Check		the	SMS error log for any errors.
	check		the	error	log:
	Ÿ	Choose tools
	Ÿ	Choose		error	log
	Ÿ	If	an	error	is	logged,		check	the	tim
		stamp.
	Ÿ If the error was logged during the
		current boot attempt, record it and
		report		it to your service person.
	Ÿ	If	no	recent	error		is	logged	in	the
		log,	continue to			the	next	step	below.

2.If you are attempting to load the Online Diagnostics, try loading the Standalone Diagnostics. Otherwise, record error code M0SCSI01 and report to the service organ- ization.

The system appears to be stopped,	theRecorddisk error	code M0MEM001 and report the
activity light is on continuously, and	aprobeeplem towasthe	service organization.
heard from the system unit.

The system stops and the message "STARTINGReport error code M0BT0000.

SOFTWARE PLEASE WAIT ..." is displayed.

The message "The system will now continueReportthe error code M0SCSI01. boot process" is displayed continuously on the

system unit's console.

Chapter 9. Hardware Problem Determination9-13