IBM RS/6000 manual Call Out Call-Home

3. Surveillance delay
This	is	the length	of time,	in minutes,	for the Service	Processo
when	the	operating	system is	started	to when the first	heartb

Surveillance will take effect immediately after setting the paramete Processor menus.

If	operating system			surveillance is enabled (and system			firmware h
to	the	operating system), and the Service			Processor	does	not	detec
from the operating system, the Service Processor assumes							the	system
machine		is	left powered on and the Service Processor enters					standb
playing		the	operating system surveillance failure code on				the	opera
Call-out		is	enabled,	the Service Processor	calls to	report	the	failu

Call Out (Call-Home)

The Service Processor can call out (Call-Home) when it detects one o conditions:

Ÿ	System	firmware surveillance failure
Ÿ	Operating system surveillance failure (if supported by Operating
Ÿ	Critical	environmental failures

ŸRestarts

To enable the call out feature, you need to do the following:

Ÿ

Have a

modem

connected

to

serial port

1

or 2

Ÿ

Set

up

the

following

using

the

Service

Processor

Menus or

Diagnost

Aids:

–

Enable call

out

for

the

serial port where the modem is conne

–

Set

up

serial

port

line

speed

–

Enter

the

modem

configuration

filename

–

Set

up

site specific parameters (i.e.

phone

numbers

for cal

call

out

policy,

etc).

ŸTo call out before restart, set “Call-Out before restart” to ENA Reboot/Restart Policy Setup menu.

Note: Some modems, such as IBM 7857-017, are not designed for the function. Although they can be used for paging, they will retu message when they do not get the expected response from an Therefore, even though the paging was successful, the error cause the Service Processor to retry, continuing to place pag number of retries specified in the Call-Out policy Setup Menu. result in redundant pages.

Chapter 3. Service Processor3-29Menus