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290 pages, 1.58 Mb
RS/6000 Enterprise Server
Model H Series
IBM
User's Guide
SA38-0546-01
Contents
Main
Second Edition (April 1999)
Contents
Page
Page
Page
Communications Statements
Federal Communications Commission (FCC) Statement
European Union (EU) Statement
Page
Page
Radio Protection for Germany
Safety Notices
caution
danger
Page
Laser Safety Information
Page
Environmental Notices
Product Recycling and Disposal
Battery Return Program
Page
About This Book
ISO 9000
Related Publications
Page
Chapter 1. System Description
Thank you for selecting a RS/6000 Enterprise Server Model H Series!
Page
Chapter 2. Using the System Unit
Page
Stopping the System Unit
Reading the Operator Panel Display
Using the Keyboards
Chapter 2. Using the System Unit 2-5
@
,
*
Page
Using the Three-Button Mouse
Handling the Mouse Correctly
Caring for the Mouse
Cleaning the Mouse
Using the 3.5-Inch Diskette Drive Diskette Compatibility
Write-Protecting 3.5-Inch Diskettes
Loading and Unloading the 3.5-Inch Diskette
Using the CD-ROM Drive
Page
Emergency Eject
Using the Hot Swap Disk Drives
Relationship of AIX Prompts and Physical Drive Location
Hot Swap Disk Drive Physical Locations
Handling Guidelines
Labels
Disk Drive Status LED States SCSI Disk Drives:
SSA Disk Drives:
and Check status LEDs.
2-20
Chapter 3. Service Processor Menus
3-2
Service Processor Menus
Menu Inactivity
How to access Service Processor menus locally
How to access Service Processor menus remotely
General User Menus
Page
Privileged User Menus
MAIN MENU
Page
Service Processor Setup Menu
Passwords
Page
Page
System Power Control Menu
System Information Menu
Page
Language Selection Menu
Call-in/Call-out Setup Menu
Modem Configuration Menu
Serial Port Selection Menu
Serial Port Speed Setup Menu
Telephone Number Setup Menu
Page
Call-Out Policy Setup Menu
Customer Account Setup Menu
Reboot/Restart Policy Setup Menu
Service Processor Functions and Features
3-24
System Power-On Methods
Service Processor Reboot/Restart Recovery
Failure During Boot Process:
Failure During Normal System Operation:
Service Processor Reboot/Restart Policy Controls:
Use OS-Defined restart policy::
Enable Supplemental Restart Policy::
Service Processor System Monitoring - Surveillance
System Firmware Surveillance:
Operating System Surveillance:
Call Out (Call-Home)
Console Mirroring
System Configuration:
Service Processor Firmware Updates
Page
Service Processor Logs Service Processor Error Log:
System POST Errors:
start-up, this error log helps isolate faults when used with the diagnostics.
3-34
Chapter 4. System Management Services
Graphical System Management Services
Page
Page
Page
Page
MultiBoot
Page
Page
Exit
DefaultSave
write
Utilities
Password
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Update
System Firmware Recovery
Service Processor Firmware Updates
Text-Based System Management Services
Display Configuration
MultiBoot Menu
Select Boot Devices
Selecting any of the Configure Boot Device options displays the following screen.
4-28
Utilities
The Utilities screen enables you to select from the following system management tools.
Set Password and Unattended Start Mode:
access to the following options.
Remote Initial Program Load Setup:
Page
Page
Page
Hard Disk Spin Up Delay
Page
Change SCSI ID:
Update System Firmware:
Update Service Processor Firmware:
Select Console:
Select Language
Open Firmware Command Prompt
after the keyboard icon appears
after the keyboard icon appears
Page
Safety Considerations
Handling Static-Sensitive Devices
Expansion Bays
Preinstallation Steps (All Bays)
Installing Disk Drives into the Hot-Swap Bays
Page
Page
Page
Page
Page
Removing Disk Drives from the Hot-Swap Bays
Page
Page
Page
Page
Chapter 6. Using the Online and Standalone Diagnostics
Diagnostic Sources
Standalone and Online Diagnostics Operating Considerations
Selecting a Console Display
Undefined Terminal Types
Resetting the Terminal:
Running Standalone Diagnostics
Running Online Diagnostics
Running the Diagnostics from a TTY Terminal
General Attributes Always Required
6-4
Page
Additional Communication Attributes
The following communication attributes are for the 3151, 3161, and 3164 terminals.
6-6
Additional Keyboard Attributes
Additional Printer Attributes
6-8
Online Diagnostics Modes of Operation
Service Mode
Running the Online Diagnostics in Service Mode
Concurrent Mode
Running the Online Diagnostics in Concurrent Mode
Maintenance Mode
Running the Online Diagnostics in Maintenance Mode
TERM
Standalone Diagnostic Operation
Running the Standalone Diagnostics
Location Codes
Physical Location Codes
Location Code Format
AIX Location Codes
Page
Page
Page
Page
Page
6-20
Page
6-22
Page
6-24
AIX and Physical Location Code Reference Table Model 70
Chapter 6. Using the Online and Standalone Diagnostics 6-25
6-26
Page
6-28
Page
6-30
Page
Page
Chapter 7. Using the Service Aids
Page
Introduction to Service Aids
AIX Shell Prompt Service Aid
Backup/Restore Media Service Aid
Configure Remote Maintenance Policy Service Aid
Page
Configure Ring Indicate Power On Policy Service Aid
Configure Surveillance Policy Service Aid
Configure Reboot Policy Service Aid
reboot
restart
Save or Restore Hardware Management Policies Service Aid
Diagnostic Package Utility Service Aid
Dials and LPFK Configuration Service Aid
Disk Based Diagnostic Update Service Aid and Update Disk Based Diagnostic Task
Disk Media Service Aids
Page
Disk Maintenance Service Aid
Disk to Disk Copy Service Aid
Display/Alter Sector Service Aid
Optical Disk Service Aids
Diskette Media Service Aid
Page
Page
Display and Change Diagnostic Test List Service Aid
Display Previous Diagnostic Results Service Aid
not
Display Test Patterns Service Aid
Enhanced SCSI Display Configuration Service Aid
Generic Microcode Download Service Aid
Hardware Error Report Service Aid and Display Hardware Error Log Task
ISA Adapter Configuration Service Aid
Machine Check Error Log Service Aid
Microcode Download Service Aid
Periodic Diagnostics Service Aid
SCSI Bus Analyzer Task
Page
SCSI Tape Utilities Service Aid
Service Hints Service Aid
Update System or Service Processor Flash Service Aid
Display Firmware Device Node
Display Resource Attributes
7135 RAIDant Array Service Aid
PCI RAID Physical Disk Identify
SSA Location Code Format
SSA Loops and Links
The SSA Adapter
must
Disk Drive Module Strings
Pdisks, Hdisks, and Disk Drive Module Identification
physical disk drives (pdisks)
hdisk
Rules for SSA Loops
Loops and Data Paths
Page
SSA Service Aids
The Identify Function
Starting the SSA Service Aids
Common Diagnostics Information Manual
Page
Set Service Mode Service Aid
not
The columns of information displayed on the SSA SERVICE AIDS menu have the following meanings:
7-34
Page
7-36
6. Identify other disk drive modules in the same way, if required.
Chapter 7. Using the Service Aids 7-37
Link Verification Service Aid
The columns of information displayed on the screen have the following meanings:
Page
Configuration Verification Service Aid
If you select a pdisk, a list of hdisks is displayed:
Note: If you select the hdisk from this screen, the hdisk configuration is dis- played. 7-42
Format Disk Service Aid
Page
Certify Disk Service Aid
Page
Service Aid Error Codes
RS/6000 Enterprise Server Model H Series Installation and Service Guide
Page
Note: Scroll the display to see all the connected disk drive modules.
Chapter 7. Using the Service Aids 7-49
Example 2. Broken Loop (Cable Removed):
Note that the column for adapter connector A2 shows no connections.
Chapter 7. Using the Service Aids 7-51
Example 3. Broken Loop (Disk Drive Module Removed):
Note that the missing disk drive module (pdisk2) is represented by a line of question marks.
Chapter 7. Using the Service Aids 7-53
Finding the Physical Location of a Device
Finding the Device When Service Aids Are Available
along
Finding the Device When No Service Aids Are Available
Microcode Maintenance
before
nn
adapter
Vital Product Data (VPD)
Chapter 8. Using the System Verification Procedure
Step 1. Considerations before Running This Procedure
Step 2. Loading the Diagnostics
Step 3. Running System Verification
Step 4. Additional System Verification
Step 5. Stopping the Diagnostics
Chapter 9. Hardware Problem Determination
Problem Determination Using the Standalone or Online Diagnostics
Step 1. Considerations before Running This Procedure
Step 2
Step 3
Step 4
Step 5
Step 6
Step 7
Step 8
Step 9
Step 10
Step 11
Step 12
Step 13
Step 14
Step 15
Step 16
Step 17
Page
Step 3
Step 4
Step 5
9-12
Page
Step 6
Step 7
Chapter 10. SSA Problem Determination Procedures
Disk Drive Module Power-On Self-Tests (POSTs)
Adapter Power-On Self-Tests (POSTs)
Appendix A. System Records
Record the Identification Numbers
Device Records
A-2
Table A-1. Internal and External Options
Page
Table A-2. Internal Files and Devices
A-4
Appendix B. Service Processor Setup and Test
Service Processor Setup Checklist
Testing the Setup
Call-In:
Call-Out:
Serial Port Configuration
Appendix C. Modem Configurations
Sample Modem Configuration Files
RS/6000 Enterprise Server Model H Series Installation and Service Guide
Configuration File Selection
Examples For Using the Generic Sample Modem Configuration Files
Customizing the Modem Configuration Files
IBM 7852-400 DIP Switch Settings
Xon/Xoff Modems
Ring Detection
Terminal Emulators
Recovery Procedures
Seamless Transfer of a Modem Session
Page
Recovery Strategy
Prevention Strategy
Modem Configuration Samples Sample File modem_m0.cfg
C-10
Page
Sample File modem_m1.cfg
C-12
Page
C-14
Sample File modem_z.cfg
Appendix C. Modem Configurations C-15
C-16
Sample File modem_z0.cfg
Appendix C. Modem Configurations C-17
C-18
Sample File modem_f.cfg
Appendix C. Modem Configurations C-19
C-20
Page
Sample File modem_f0.cfg
C-22
Appendix C. Modem Configurations C-23
Page
Sample File modem_f1.cfg
Appendix C. Modem Configurations C-25
C-26
Page
Page
Appendix D. Service Processor Operational Phases
Pre-Standby Phase
Standby Phase
Bring-Up Phase
Runtime Phase
Page
Index
Numerics
A
B
C
D
E
F
G
H
I
K
L
N
O
P
R
S
(con- tinued)
T
U
V
W
Page
Page
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RS/6000 Enterprise Server Model H Series User's Guide
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