Introduction to Service Aids | IBM RS/6000 specs

Introduction to Service Aids

The diagnostics contain programs called service aids. The service ai display data and do additional testing.

Options for the service aids are available when the software pac is installed.

The service aids are selected via the Task Selection Menu.

Refer to the table on the previous pages for a listing of servi vided.

Chapter 7. Using the Service7-3Aids

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IBM RS/6000 manual Introduction to Service Aids

Contents

IBM Law 1999 Contents Ripl Scsi ID DiagnosticsAIX PCI ISADetermination Index Commission FCC Statement Communications StatementsEuropean Union EU Statement Ministère des Safety RequirementsInternational Electrotechnical Commission IEC Statement Avis Electromagnetic Interference EMI Statement Taiwan Vcci StatementFollowing is a summary of the EMI Taiwan statement above Radio Protection for Germany Electrical Safety Safety Notices Shock Hazard Disconnect the power cable from Drive As it LaserDevice. Do not attempt to While Xiv RS/6000 Enterprise Server Model H Series Users Guide Environmental Design Battery Return ProgramEnvironmental Notices Product Recycling and Disposal Xvi RS/6000 Enterprise Server Model H Series Users Guide Following publications are available About This BookISO Related Publications Trademarks System Description 8GB Processors Open the front door of the 7014 Model S00 Rack UsingSystem Unit Starting the System Unit Progress Codes Appear Operator Panel display Power Power on self test DuringNot flash Stopping the System Unit Reading the Operator Panel Display During power Self TestPost Function Keys Using the Keyboards 6RS/6000 Enterprise Server Model H Series Users Guide Three-Button Mouse UsingMoving around in your document much easier Correctly Has Cable That Plugs Into Mouse Connector Rear System Unit Caring for the Mouse Cleaning the Mouse Write-Protecting 3.5-Inch Diskettes Using the 3.5-Inch Diskette Drive Diskette Compatibility Loading and Unloading the 3.5-Inch Diskette Device Not Using the CD-ROM DriveClass Laser Not Attempt Push Hold Unload Button Until the drawer Comes Out Then Loading the CD-ROM DriveCD-ROM Drive Drive Emergency Eject Physical Disk Drives Hot Swap Disk Drive Physical Locations Labels Handling Guidelines Status LEDs Disk Drive Status LED States Scsi Disk DrivesFollowing table explains the meaning of the green Amber status LEDs and spin down button Status Definition Following table explains the meaning of the Power, ReadySSA Disk Drives Check status LEDs Chapter Processor Menus Processor Menus Service Graphics Ascii ter Aids Terminals MinalsAscii or Menus remotely Service Processor MenusAccess Service Processor menus locally Menu Inactivity User Power-On SystemAllows the user to power-on the system Menus GMT. AIX Read Progress Indicators from Last System BootRead Service Processor Error Logs Read System Post Errors Main Menu Privileged User Menus System Name Main Menu Service Processor Setup Menu Menu Access Password PasswordsChange Privileged Access Password Change General Access Password Start Talk Mode Enable/Disable Console Mirroring Surveillance Surveillance Setup MenuSurveillance Delay Reset Defaults are System Power Control MenuEnable/Disable Unattended Start Mode Ring Indicator Power-On Menu System Information Menu Power on SystemPower off System Read VPD Image from Last System Boot Cient working System Resources Power-On SeErrors if Displays Non-Volatile Random Access Memory Nvram content Service Processor3-15Menus First two lines Call-in/Call-out Setup MenuRing Indicate Power-On Menu Menu Serial Port Selection Menu Telephone Number Setup Menu Serial Port Speed Setup Menu Digital Administration Center computer catcher that receives problFrom Servers. Contact Your System Administrator For Correct Enter here. Until You Have That Number Leave this Call out to one of the following Call-Out Policy Setup MenuPIN This Field as Following Example UserID SetupPassword Retries After a System Policy Setup MenuReboot Restart policy Set Use Service Processor Functions and FeaturesEnable Restart Ties Phone Numbers Language Start Mode System Power-On MethodsOperating system Set Enable a Sessions From Service Processor Opera Process Service Processor Reboot/Restart RecoveryOperation Restart Policy UsePolicy Provides the Service Processor with a means Service Processor System Monitoring SurveillanceSurveillance Call Out Call-Home Console Mirroring System Configuration Service Processor Firmware Updates Requires User assistance, it Requested This Service Aid Only SupportedFind Out Name Update Image File. This Service Login Prompt. After System Service Error LogLogs If Post Power-On Self Test errors occur during System Post Errors Graphical System Management Services System Management Services Command System Management Services4-3 Config System Management Services4-5 Doc MultiBoot System Management Services4-7 Install From Save ToInstalltheFromDriveFor Icon Then Select Utilities Error Log Remote Initial PasswordLoad Locked Position Power-on Password Not Set Icon ReturnsRemotetoOff 14RS/6000 Enterprise Server Model H Series Users Guide Hard Disk Spin Up Delay Error Log Ripl Than 0 to 255, an error Message Is displayed When You Select Ping icon allows you to confirm that a specified address is 20RS/6000 Enterprise Server Model H Series Users Guide Scsi ID Not turn off the system unit. Turning UpdateFirmware image Being copied into your syste You System Firmware Recovery Text-Based System Management Services Display Configuration Boot MultiBoot Menu Select Boot Devices Scsi CD-ROM Access to Following options Set Password Unattended Start ModeEntering this selection permits Set SetupWord System Management Services4-31 Media Type Ping Hard Disk Spin Up Delay This Option. You Can view or clear your computers error log Screen similar to the following is displayed when you select Scsi This option allows you to update your systemFirmware This option allows you to view and change the addresses Updates For Details about updating the service pr See Service Processor Firmware Open Firmware Command Prompt Installing Options Safety Considerations Handling Static-Sensitive Devices Bays Expansion BaysDrives Banks However, a Disk Drive Disk Drive From bank Remove Preinstallation Steps All BaysDisk Drive Bank Install Disk Drive Bank Remove Bays Drives intoCPU Installing Options5-7 For the first time, you must If you Are installing DrivesSSA Disk Drives Installing Options5-9 LED or Button Status Definition Scsi Disk Following Explains Meaning Power Ready Disk Drives Installing Options5-13 Scsi Disk Drives SSA Disk Drives Installing Options5-15 16RS/6000 Enterprise Server Model H Series Users Guide Standalone Diagnostics UsingStandalone and Online Diagnostics Operating Considerations Identifying the Terminal Type to Diagnostics Defi Running Standalone DiagnosticsRunning Online Diagnostics Resetting Running the Diagnostics from a TTY Terminal Always 11/31/41 51/61 Settings3151 3161/3164 Attributes 11/31/41 51/61 Settings Setup 3151 3161/3164 Additional Communication Attributes 11/31/41 51/61 Settings Attributes Additional Keyboard Attributes Setup 31/41 51/61 3164 Attributes SettingsKeyboard 3151/11 3161 Additional Printer Attributes 31/41 51/61 3164 Attributes Settings3151/11 3161 Description Service Mode Provides Online Diagnostics Modes of OperationService Mode Running the Online Diagnostics in Service Mode Share-test Concurrent ModeDiagnostic Key from a defined terminal produces Confirm Enter the shutdown -m Running the Online Diagnostics in Concurrent ModeRunning the Online Diagnostics in Maintenance Mode Ating Then press the F3 key again to return Standalone Diagnostic OperationRunning the Standalone Diagnostics Remove All Tapes Diskettes CD-ROMs Insert Diagnostic Codes Location CodesContr AB-CD-EF-G,H AIX Location Codes AB-CD-EF-GH Memory module in system board slot Location code is Defined asMemory module 12 in card in system board slot Device Attached Scsi controller Pluggable PCI adaptersIntegrated ISA adapters Non-integrated ISA Adapters Model 50 only AIX and Physical Location Code Reference Table Model Using the Online and Standalone Diagnostics6-19 Board FRU NameLocation Code Central Identification Physical Connection Fans Panel Physical Logical FRU Name AIX AIX System Planar Scsi Devices PCI Scsi Through Where G identi-through B2.6 Nector Bus Card Code 32RS/6000 Enterprise Server Model H Series Users Guide VPD Using the Service Aids PCI RAID Introduction to Service Aids Aid Following are descriptions of the service aidsThis Service Aid Allows Access Aid the user must know Root Password when a Has Bee Lished Admi On Policy Configure Reboot Policy Service Aid Configure Surveillance Policy Service Aid 8RS/6000 Enterprise Server Model H Series Users Guide Contents of/etc/lpp/diagnostics/data/hmpolicies the file Save or Restore Hardware Management Policies Service AidDiagnostic Package Utility Service Aid /etc/lpp/diagnostics/data/hmpolicies file Disk Dials and Lpfk Configuration Service AidAids Using the Service7-11Aids Disk Maintenance Service Aid Optical Disk Service AidsDiskette Display/Alter Display Vital Configuration Service Aid and Display ConfigurationData Task List Task Delete Resource from Resource List Task Add or Delete Drawer Configuration TaskChange Hardware Vital Product Data Task Add Resource to Resource List Task Dat Display and Change Diagnostic Test List Service AidDisplay Previous Diagnostic Results Service Aid To repo LAN Display Test Patterns Service AidScsi Display Configuration Service Aid Generic Microcode Download Service Aid Machine Check Error Log Service Aid Service Aid Periodic Diagnostics Service Aid Microcode Download Service AidScsi Bus Analyzer Task Scsi Service Hints Service Aid Utilities Service AidTape Display Resource Attributes Update System or Service Processor Flash Service AidLogin prompt. After the system Display Firmware Device Node PCI RAID Physical Disk Identify RAIDant Array Service Aid SSA Location Code Format Disk Drive Modules System unit are connected through t Loops Cables Provide DiskAdapter t Loop. Identification Pdisks, Hdisks, DiskRules for SSA Loops All Devices That Are Attached DataAdapter Card Are Connected Thro Links. Disk Drive Module Slot Isolated from the SSA Adapter Link SSA Service AidsVerification Identify Function Starting the SSA Service Aids 32RS/6000 Enterprise Server Model H Series Users Guide Set Set Service Mode service Aid enables You DetermineFor Identifi 11111111 Columns Information DisplayedAids Menu Have Following meanings Using the Service7-35Aids 36RS/6000 Enterprise Server Model H Series Users Guide Using the Service7-37Aids Link Verification Service Aid A1 A2 PowerPdisk9 Through ????? One SSA path is active. AlsoQuestion Marks Show Where Configuration Verification Service Aid You Select Pdisk List Hdisks Displayed Select Hdisk Pdisk That You Want Test List Pdisks Displayed Formatting a disk drive module destroys all the data on Disk service aid formats SSA disk drive modules 44RS/6000 Enterprise Server Model H Series Users Guide Certify 46RS/6000 Enterprise Server Model H Series Users Guide Model H Series Installation and Service. Guide Loops Associated information That Displayed Link Verif Aid Link Verification Service Aid 7-38. Following ExamplesAdapter. Five Disk Drive Mod Are Connected Connectors Vari Scroll Display See All Connected Disk Drive Example 2. Broken Loop Cable Removed Using the Service7-51Aids Adapter Normal loop Using the Service7-53Aids Link From Disk Drive Module Adapter Increas Finding the Device When Service Aids Are AvailableFinding the Physical Location of a Device Available Microcode Maintenance Vital Product Data VPD Considerations before Running This Procedure Using the System Verification Procedure Loading the Diagnostics Additional System Verification Running System Verification Step Step Hardware Problem DeterminationThis Procedure Are the Online Diagnostics installed on this system?Page Did ObviousDisplay Following steps to Shut Diagnostics loaded correctly Press the Enter key Type Action System Response Action Did the Diagnostic Selection Menu display? Ter Diagnostics Your Software support center Problem Determination When Unable to Load Diagnostics Did the diagnostics load? E1EB System does not respond When Type Action Disk Drive Module Power-On Self-Tests POSTs SSA Problem Determination ProceduresStart Each time Module Switched Adapter. The tests POST-1 and POST-2 Two Power-on Self-tests POSTs are ResidentEprom Record the Identification Numbers Appendix A. System RecordsRecord and retain the following information Other Device Records C1 C2C3 C4 C5 C6 Might Have more preinstalled drives Than Adapter Location Service Processor Setup Checklist Appendix B. Service Processor Setup and Test Call-In Testing the Setup Call-Out Serial Port Configuration Appendix C Files Public Network, so Phone Line Should Attach to Modem Has Dip Switches Right Hand Side Unit. SeeYour modem an IBM 7852-400? Yes Use IBM For More Information Some modems Such Setup F1 RareRecommended Older Modems Not Respond As a model to modify Find Necessary Customizing the Modem Configuration FilesIBM 7852-400 DIP Switch Settings Cfg Ripo Xon/Xoff ModemsRing Detection Terminal Emulators Seamless Transfer of a Modem Session Recovery ProceduresDTR Will do this. Watch for Prevention Strategy Recovery Strategy Modem Configuration Samples Sample File modemm0.cfg 10RS/6000 Enterprise Server Model H Series Users Guide # %R = paging number Sample File modemm1.cfg Appendix C. Modem Configurations-13 14RS/6000 Enterprise Server Model H Series Users Guide Sample File modemz.cfg # Componentname Espsetup Entry Service Processor Setup Z 16RS/6000 Enterprise Server Model H Series Users Guide Sample File modemz0.cfg Appendix C. Modem Configurations-17 18RS/6000 Enterprise Server Model H Series Users Guide Sample File modemf.cfg # Componentname Espsetup Entry Service Processor Setup F 20RS/6000 Enterprise Server Model H Series Users Guide Appendix C. Modem Configurations-21 RTS Sample File modemf0.cfg Appendix C. Modem Configurations-23 24RS/6000 Enterprise Server Model H Series Users Guide Sample File modemf1.cfg # Componentname Espsetup Entry Service Processor Setup F1 26RS/6000 Enterprise Server Model H Series Users Guide Appendix C. Modem Configurations-27 28RS/6000 Enterprise Server Model H Series Users Guide SP Post PhasesAppendix D. Service Pre-Standby Phase Bring-Up Phase Standby PhaseLCD Runtime Phase 4RS/6000 Enterprise Server Model H Series Users Guide GB, Adapter Adapter POSTs power-onConfiguration Verification service Aid Index Connector Disk Drive SSA Nvram Service Aids SupportService Mode Configuration File Selection C-2 Network Information Disk Drive from Bank C or POSProgrammable Option Select 10-2 10-2 Programmable read-only memory Inactive Connector Unavailable Link Vital Product Data 10-1 Service Provider Sequence Startup Set System description SSA serial storage architecturecon System administratorStby Vital Product Data Web sites Ergonomic information Voice Phone Number VPD vital Product Data Index 10RS/6000 Enterprise Server Model H Series Users Guide Readers Comments Wed Like to Hear From You Business Reply Mail Page IBM