IBM RS/6000 SSA Disk Drives:

SSA Disk Drives: The following table explains the meaning of the Power, Ready

and Check status LEDs.

Locked Position

Power

Ready

Check

Status LEDs

LED Status Definition

Power On Power On

Off Power Off

Ready On Both SSA connections good and

drive is ready

Blinking Only one SSA connection good

Flickering Drive is executing a command

Check On Disk drive failure

Self-test running

Drive in service mode

Blinking Disk drive selected

2-20 RS/6000 Enterprise Server Model H Series User's Guide

Contents

Main Second Edition (April 1999) Contents Page Page Page Communications Statements Federal Communications Commission (FCC) Statement European Union (EU) Statement Page Page Radio Protection for Germany Safety Notices caution danger Page Laser Safety Information Page Environmental Notices Product Recycling and Disposal Battery Return Program Page About This Book ISO 9000 Related Publications Page Chapter 1. System Description Thank you for selecting a RS/6000 Enterprise Server Model H Series! Page Chapter 2. Using the System Unit Page Stopping the System Unit Reading the Operator Panel Display Using the Keyboards Chapter 2. Using the System Unit 2-5 @ , * Page Using the Three-Button Mouse Handling the Mouse Correctly Caring for the Mouse Cleaning the Mouse Using the 3.5-Inch Diskette Drive Diskette Compatibility Write-Protecting 3.5-Inch Diskettes Loading and Unloading the 3.5-Inch Diskette Using the CD-ROM Drive Page Emergency Eject Using the Hot Swap Disk Drives Relationship of AIX Prompts and Physical Drive Location Hot Swap Disk Drive Physical Locations Handling Guidelines Labels Disk Drive Status LED States SCSI Disk Drives: SSA Disk Drives: and Check status LEDs. 2-20 Chapter 3. Service Processor Menus 3-2 Service Processor Menus Menu Inactivity How to access Service Processor menus locally How to access Service Processor menus remotely General User Menus Page Privileged User Menus MAIN MENU Page Service Processor Setup Menu Passwords Page Page System Power Control Menu System Information Menu Page Language Selection Menu Call-in/Call-out Setup Menu Modem Configuration Menu Serial Port Selection Menu Serial Port Speed Setup Menu Telephone Number Setup Menu Page Call-Out Policy Setup Menu Customer Account Setup Menu Reboot/Restart Policy Setup Menu Service Processor Functions and Features 3-24 System Power-On Methods Service Processor Reboot/Restart Recovery Failure During Boot Process: Failure During Normal System Operation: Service Processor Reboot/Restart Policy Controls: Use OS-Defined restart policy:: Enable Supplemental Restart Policy:: Service Processor System Monitoring - Surveillance System Firmware Surveillance: Operating System Surveillance: Call Out (Call-Home) Console Mirroring System Configuration: Service Processor Firmware Updates Page Service Processor Logs Service Processor Error Log: System POST Errors: start-up, this error log helps isolate faults when used with the diagnostics. 3-34 Chapter 4. System Management Services Graphical System Management Services Page Page Page Page MultiBoot Page Page Exit DefaultSave write Utilities Password Page Page Page Page Page Page Page Page Page Page Update System Firmware Recovery Service Processor Firmware Updates Text-Based System Management Services Display Configuration MultiBoot Menu Select Boot Devices Selecting any of the Configure Boot Device options displays the following screen. 4-28 Utilities The Utilities screen enables you to select from the following system management tools. Set Password and Unattended Start Mode: access to the following options. Remote Initial Program Load Setup: Page Page Page Hard Disk Spin Up Delay Page Change SCSI ID: Update System Firmware: Update Service Processor Firmware: Select Console: Select Language Open Firmware Command Prompt after the keyboard icon appears after the keyboard icon appears Page Safety Considerations Handling Static-Sensitive Devices Expansion Bays Preinstallation Steps (All Bays) Installing Disk Drives into the Hot-Swap Bays Page Page Page Page Page Removing Disk Drives from the Hot-Swap Bays Page Page Page Page Chapter 6. Using the Online and Standalone Diagnostics Diagnostic Sources Standalone and Online Diagnostics Operating Considerations Selecting a Console Display Undefined Terminal Types Resetting the Terminal: Running Standalone Diagnostics Running Online Diagnostics Running the Diagnostics from a TTY Terminal General Attributes Always Required 6-4 Page Additional Communication Attributes The following communication attributes are for the 3151, 3161, and 3164 terminals. 6-6 Additional Keyboard Attributes Additional Printer Attributes 6-8 Online Diagnostics Modes of Operation Service Mode Running the Online Diagnostics in Service Mode Concurrent Mode Running the Online Diagnostics in Concurrent Mode Maintenance Mode Running the Online Diagnostics in Maintenance Mode TERM Standalone Diagnostic Operation Running the Standalone Diagnostics Location Codes Physical Location Codes Location Code Format AIX Location Codes Page Page Page Page Page 6-20 Page 6-22 Page 6-24 AIX and Physical Location Code Reference Table Model 70 Chapter 6. Using the Online and Standalone Diagnostics 6-25 6-26 Page 6-28 Page 6-30 Page Page Chapter 7. Using the Service Aids Page Introduction to Service Aids AIX Shell Prompt Service Aid Backup/Restore Media Service Aid Configure Remote Maintenance Policy Service Aid Page Configure Ring Indicate Power On Policy Service Aid Configure Surveillance Policy Service Aid Configure Reboot Policy Service Aid reboot restart Save or Restore Hardware Management Policies Service Aid Diagnostic Package Utility Service Aid Dials and LPFK Configuration Service Aid Disk Based Diagnostic Update Service Aid and Update Disk Based Diagnostic Task Disk Media Service Aids Page Disk Maintenance Service Aid Disk to Disk Copy Service Aid Display/Alter Sector Service Aid Optical Disk Service Aids Diskette Media Service Aid Page Page Display and Change Diagnostic Test List Service Aid Display Previous Diagnostic Results Service Aid not Display Test Patterns Service Aid Enhanced SCSI Display Configuration Service Aid Generic Microcode Download Service Aid Hardware Error Report Service Aid and Display Hardware Error Log Task ISA Adapter Configuration Service Aid Machine Check Error Log Service Aid Microcode Download Service Aid Periodic Diagnostics Service Aid SCSI Bus Analyzer Task Page SCSI Tape Utilities Service Aid Service Hints Service Aid Update System or Service Processor Flash Service Aid Display Firmware Device Node Display Resource Attributes 7135 RAIDant Array Service Aid PCI RAID Physical Disk Identify SSA Location Code Format SSA Loops and Links The SSA Adapter must Disk Drive Module Strings Pdisks, Hdisks, and Disk Drive Module Identification physical disk drives (pdisks) hdisk Rules for SSA Loops Loops and Data Paths Page SSA Service Aids The Identify Function Starting the SSA Service Aids Common Diagnostics Information Manual Page Set Service Mode Service Aid not The columns of information displayed on the SSA SERVICE AIDS menu have the following meanings: 7-34 Page 7-36 6. Identify other disk drive modules in the same way, if required. Chapter 7. Using the Service Aids 7-37 Link Verification Service Aid The columns of information displayed on the screen have the following meanings: Page Configuration Verification Service Aid If you select a pdisk, a list of hdisks is displayed: Note: If you select the hdisk from this screen, the hdisk configuration is dis- played. 7-42 Format Disk Service Aid Page Certify Disk Service Aid Page Service Aid Error Codes RS/6000 Enterprise Server Model H Series Installation and Service Guide Page Note: Scroll the display to see all the connected disk drive modules. Chapter 7. Using the Service Aids 7-49 Example 2. Broken Loop (Cable Removed): Note that the column for adapter connector A2 shows no connections. Chapter 7. Using the Service Aids 7-51 Example 3. Broken Loop (Disk Drive Module Removed): Note that the missing disk drive module (pdisk2) is represented by a line of question marks. Chapter 7. Using the Service Aids 7-53 Finding the Physical Location of a Device Finding the Device When Service Aids Are Available along Finding the Device When No Service Aids Are Available Microcode Maintenance before nn adapter Vital Product Data (VPD) Chapter 8. Using the System Verification Procedure Step 1. Considerations before Running This Procedure Step 2. Loading the Diagnostics Step 3. Running System Verification Step 4. Additional System Verification Step 5. Stopping the Diagnostics Chapter 9. Hardware Problem Determination Problem Determination Using the Standalone or Online Diagnostics Step 1. Considerations before Running This Procedure Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Step 11 Step 12 Step 13 Step 14 Step 15 Step 16 Step 17 Page Step 3 Step 4 Step 5 9-12 Page Step 6 Step 7 Chapter 10. SSA Problem Determination Procedures Disk Drive Module Power-On Self-Tests (POSTs) Adapter Power-On Self-Tests (POSTs) Appendix A. System Records Record the Identification Numbers Device Records A-2 Table A-1. Internal and External Options Page Table A-2. Internal Files and Devices A-4 Appendix B. Service Processor Setup and Test Service Processor Setup Checklist Testing the Setup Call-In: Call-Out: Serial Port Configuration Appendix C. Modem Configurations Sample Modem Configuration Files RS/6000 Enterprise Server Model H Series Installation and Service Guide Configuration File Selection Examples For Using the Generic Sample Modem Configuration Files Customizing the Modem Configuration Files IBM 7852-400 DIP Switch Settings Xon/Xoff Modems Ring Detection Terminal Emulators Recovery Procedures Seamless Transfer of a Modem Session Page Recovery Strategy Prevention Strategy Modem Configuration Samples Sample File modem_m0.cfg C-10 Page Sample File modem_m1.cfg C-12 Page C-14 Sample File modem_z.cfg Appendix C. Modem Configurations C-15 C-16 Sample File modem_z0.cfg Appendix C. Modem Configurations C-17 C-18 Sample File modem_f.cfg Appendix C. Modem Configurations C-19 C-20 Page Sample File modem_f0.cfg C-22 Appendix C. Modem Configurations C-23 Page Sample File modem_f1.cfg Appendix C. Modem Configurations C-25 C-26 Page Page Appendix D. Service Processor Operational Phases Pre-Standby Phase Standby Phase Bring-Up Phase Runtime Phase Page Index Numerics A B C D E F G H I K L N O P R S (con- tinued) T U V W Page Page Reader's Comments We'd Like to Hear From You RS/6000 Enterprise Server Model H Series User's Guide BUSINESS REPLY MAIL