Step, Diagnostics | IBM RS/6000 manual

Step 5.	Stopping	the Diagnostics
1. If	you	are running the Online diagnostics, use the folowing					procedure
down	the	system:
a. Press		F3	repeatedly		until	you get to the Diagnostic Operating Inst
then follow			the	displayed		instructions.
b. Press		F3	once,	and	then	follow the displayed instructions	to shut t
down.

2.If you changed any attributes on your ASCII terminal to run the dia change the settings back to normal.

3. This completes the system				verification.	Report	the SRN	to	the	service
tion	if you	received	one.	To do a normal boot, turn			off	the	system
30	seconds,	then set	the	power switch	of the	system	unit	to	On.

8-4RS/6000 Enterprise Server Model H Series User's Guide

Image 220

IBM RS/6000 manual Step, Diagnostics

Contents

IBM 1999 Law Contents Ripl Scsi ID DiagnosticsAIX PCI ISADetermination Index Commission FCC Statement Communications StatementsEuropean Union EU Statement Safety Requirements International Electrotechnical Commission IEC StatementAvis Ministère des Electromagnetic Interference EMI Statement Taiwan Vcci StatementFollowing is a summary of the EMI Taiwan statement above Radio Protection for Germany Safety Notices Electrical Safety Shock Hazard Disconnect the power cable from Laser Device. Do not attempt toWhile Drive As it Xiv RS/6000 Enterprise Server Model H Series Users Guide Battery Return Program Environmental NoticesProduct Recycling and Disposal Environmental Design Xvi RS/6000 Enterprise Server Model H Series Users Guide About This Book ISORelated Publications Following publications are available Trademarks System Description Processors 8GB Using System UnitStarting the System Unit Open the front door of the 7014 Model S00 Rack Progress Codes Appear Operator Panel display Power Power on self test DuringNot flash Stopping the System Unit Reading the Operator Panel Display During power Self TestPost Using the Keyboards Function Keys 6RS/6000 Enterprise Server Model H Series Users Guide Three-Button Mouse UsingMoving around in your document much easier Has Cable That Plugs Into Mouse Connector Rear System Unit Correctly Caring for the Mouse Cleaning the Mouse Using the 3.5-Inch Diskette Drive Diskette Compatibility Write-Protecting 3.5-Inch Diskettes Loading and Unloading the 3.5-Inch Diskette Using the CD-ROM Drive Class LaserNot Attempt Device Not Loading the CD-ROM Drive CD-ROM DriveDrive Push Hold Unload Button Until the drawer Comes Out Then Emergency Eject Disk Drives Physical Hot Swap Disk Drive Physical Locations Handling Guidelines Labels Disk Drive Status LED States Scsi Disk Drives Following table explains the meaning of the greenAmber status LEDs and spin down button Status LEDs Following table explains the meaning of the Power, Ready SSA Disk DrivesCheck status LEDs Status Definition Processor Menus Chapter Processor Menus Service Graphics Ascii ter Aids Terminals MinalsAscii or Service Processor Menus Access Service Processor menus locallyMenu Inactivity Menus remotely Power-On System Allows the user to power-on the systemMenus User Read Progress Indicators from Last System Boot Read Service Processor Error LogsRead System Post Errors GMT. AIX Privileged User Menus Main Menu System Name Main Menu Service Processor Setup Menu Passwords Change Privileged Access PasswordChange General Access Password Menu Access Password Enable/Disable Console Mirroring Start Talk Mode Surveillance Setup Menu Surveillance DelayReset Surveillance System Power Control Menu Enable/Disable Unattended Start ModeRing Indicator Power-On Menu Defaults are Power on System Power off SystemRead VPD Image from Last System Boot System Information Menu Power-On Se Errors ifDisplays Non-Volatile Random Access Memory Nvram content Cient working System Resources Service Processor3-15Menus Call-in/Call-out Setup Menu Ring Indicate Power-On MenuMenu First two lines Serial Port Selection Menu Serial Port Speed Setup Menu Telephone Number Setup Menu Administration Center computer catcher that receives probl From Servers. Contact Your System Administrator For CorrectEnter here. Until You Have That Number Leave this Digital Call-Out Policy Setup Menu PINThis Field as Following Example Call out to one of the following Setup PasswordRetries UserID Policy Setup Menu RebootRestart policy After a System Service Processor Functions and Features EnableRestart Set Use Ties Phone Numbers Language System Power-On Methods Operating system Set Enable aSessions From Service Processor Opera Start Mode Process Service Processor Reboot/Restart RecoveryOperation Restart Policy UsePolicy Provides the Service Processor with a means Service Processor System Monitoring SurveillanceSurveillance Call Out Call-Home System Configuration Console Mirroring Service Processor Firmware Updates This Service Aid Only Supported Find Out Name Update Image File. This ServiceLogin Prompt. After System Requires User assistance, it Requested Service Error LogLogs System Post Errors If Post Power-On Self Test errors occur during System Management Services Graphical System Management Services Command System Management Services4-3 Config System Management Services4-5 MultiBoot Doc System Management Services4-7 Install From ToInstalltheFrom DriveForIcon Then Select Save Error Log Utilities Remote Initial PasswordLoad Locked Position Power-on Password Not Set Icon ReturnsRemotetoOff 14RS/6000 Enterprise Server Model H Series Users Guide Hard Disk Spin Up Delay Error Log Ripl Than 0 to 255, an error Message Is displayed When You Select Ping icon allows you to confirm that a specified address is 20RS/6000 Enterprise Server Model H Series Users Guide Scsi ID Update Firmware image Being copied into your systeYou Not turn off the system unit. Turning System Firmware Recovery Text-Based System Management Services Display Configuration MultiBoot Menu Boot Select Boot Devices Scsi CD-ROM Access to Following options Set Password Unattended Start ModeEntering this selection permits Set SetupWord System Management Services4-31 Media Type Ping Hard Disk Spin Up Delay Screen similar to the following is displayed when you select This Option. You Can view or clear your computers error log This option allows you to update your system FirmwareThis option allows you to view and change the addresses Scsi See Service Processor Firmware Updates For Details about updating the service pr Open Firmware Command Prompt Installing Options Safety Considerations Handling Static-Sensitive Devices Expansion Bays Drives Banks However, aDisk Drive Bays Preinstallation Steps All Bays Disk Drive Bank InstallDisk Drive Bank Remove Disk Drive From bank Remove Bays Drives intoCPU Installing Options5-7 For the first time, you must If you Are installing DrivesSSA Disk Drives Installing Options5-9 Scsi Disk LED or Button Status Definition Following Explains Meaning Power Ready Drives Disk Installing Options5-13 Scsi Disk Drives SSA Disk Drives Installing Options5-15 16RS/6000 Enterprise Server Model H Series Users Guide Using Standalone and Online Diagnostics Operating ConsiderationsIdentifying the Terminal Type to Diagnostics Standalone Diagnostics Running Standalone Diagnostics Running Online DiagnosticsResetting Defi Running the Diagnostics from a TTY Terminal Always 11/31/41 51/61 Settings3151 3161/3164 Setup 3151 3161/3164 Attributes 11/31/41 51/61 Settings 11/31/41 51/61 Settings Attributes Additional Communication Attributes Additional Keyboard Attributes Setup 31/41 51/61 3164 Attributes SettingsKeyboard 3151/11 3161 Additional Printer Attributes 31/41 51/61 3164 Attributes Settings3151/11 3161 Description Online Diagnostics Modes of Operation Service ModeRunning the Online Diagnostics in Service Mode Service Mode Provides Concurrent Mode DiagnosticKey from a defined terminal produces Confirm Share-test Running the Online Diagnostics in Concurrent Mode Running the Online Diagnostics in Maintenance ModeAting Enter the shutdown -m Standalone Diagnostic Operation Running the Standalone DiagnosticsRemove All Tapes Diskettes CD-ROMs Insert Diagnostic Then press the F3 key again to return Codes Location CodesContr AIX Location Codes AB-CD-EF-G,H AB-CD-EF-GH Memory module in system board slot Location code is Defined asMemory module 12 in card in system board slot Pluggable PCI adapters Integrated ISA adaptersNon-integrated ISA Adapters Model 50 only Device Attached Scsi controller AIX and Physical Location Code Reference Table Model Using the Online and Standalone Diagnostics6-19 FRU Name Location CodeCentral Board Physical Identification Connection Fans Physical Logical FRU Name Panel AIX AIX System Planar Scsi Devices PCI Scsi Through Where G identi-through B2.6 Nector Bus Code Card 32RS/6000 Enterprise Server Model H Series Users Guide Using the Service Aids VPD PCI RAID Introduction to Service Aids Following are descriptions of the service aids This Service Aid Allows AccessAid the user must know Root Password when a Has Bee Lished Aid Admi On Policy Configure Surveillance Policy Service Aid Configure Reboot Policy Service Aid 8RS/6000 Enterprise Server Model H Series Users Guide Save or Restore Hardware Management Policies Service Aid Diagnostic Package Utility Service Aid/etc/lpp/diagnostics/data/hmpolicies file Contents of/etc/lpp/diagnostics/data/hmpolicies the file Disk Dials and Lpfk Configuration Service AidAids Using the Service7-11Aids Disk Maintenance Service Aid Disk Service Aids DisketteDisplay/Alter Optical Configuration Service Aid and Display Configuration Data TaskList Task Display Vital Add or Delete Drawer Configuration Task Change Hardware Vital Product Data TaskAdd Resource to Resource List Task Delete Resource from Resource List Task Display and Change Diagnostic Test List Service Aid Display Previous Diagnostic Results Service AidTo repo Dat Display Test Patterns Service Aid Scsi Display Configuration Service AidGeneric Microcode Download Service Aid LAN Service Aid Machine Check Error Log Service Aid Periodic Diagnostics Service Aid Microcode Download Service AidScsi Bus Analyzer Task Scsi Service Hints Service Aid Utilities Service AidTape Update System or Service Processor Flash Service Aid Login prompt. After the systemDisplay Firmware Device Node Display Resource Attributes RAIDant Array Service Aid PCI RAID Physical Disk Identify SSA Location Code Format Loops Disk Drive Modules System unit are connected through t Disk Adapter tLoop. Cables Provide Identification Pdisks, Hdisks, DiskRules for SSA Loops All Devices That Are Attached DataAdapter Card Are Connected Thro Links. Disk Drive Module Slot Isolated from the SSA Adapter Link SSA Service AidsVerification Starting the SSA Service Aids Identify Function 32RS/6000 Enterprise Server Model H Series Users Guide Set Set Service Mode service Aid enables You DetermineFor Identifi Columns Information Displayed AidsMenu Have Following meanings 11111111 Using the Service7-35Aids 36RS/6000 Enterprise Server Model H Series Users Guide Using the Service7-37Aids Link Verification Service Aid Power Pdisk9Through A1 A2 ????? One SSA path is active. AlsoQuestion Marks Show Where Configuration Verification Service Aid Select Hdisk Pdisk That You Want Test List Pdisks Displayed You Select Pdisk List Hdisks Displayed Disk service aid formats SSA disk drive modules Formatting a disk drive module destroys all the data on 44RS/6000 Enterprise Server Model H Series Users Guide Certify 46RS/6000 Enterprise Server Model H Series Users Guide Model H Series Installation and Service. Guide Link Verification Service Aid 7-38. Following Examples Adapter. Five Disk Drive Mod Are Connected ConnectorsVari Loops Associated information That Displayed Link Verif Aid Scroll Display See All Connected Disk Drive Example 2. Broken Loop Cable Removed Using the Service7-51Aids Adapter Normal loop Using the Service7-53Aids Finding the Device When Service Aids Are Available Finding the Physical Location of a DeviceAvailable Link From Disk Drive Module Adapter Increas Microcode Maintenance Vital Product Data VPD Using the System Verification Procedure Considerations before Running This Procedure Loading the Diagnostics Running System Verification Additional System Verification Step Hardware Problem Determination This ProcedureAre the Online Diagnostics installed on this system? StepPage Obvious DisplayFollowing steps to Shut Did Diagnostics loaded correctly Press the Enter key Type Action System Response Action Did the Diagnostic Selection Menu display? Diagnostics Ter Your Software support center Problem Determination When Unable to Load Diagnostics Did the diagnostics load? E1EB System does not respond When Type Action Disk Drive Module Power-On Self-Tests POSTs SSA Problem Determination ProceduresStart Each time Module Switched Adapter. The tests POST-1 and POST-2 Two Power-on Self-tests POSTs are ResidentEprom Record the Identification Numbers Appendix A. System RecordsRecord and retain the following information Device Records Other Might Have more preinstalled drives Than C1 C2C3 C4 C5 C6 Adapter Location Appendix B. Service Processor Setup and Test Service Processor Setup Checklist Testing the Setup Call-In Call-Out Serial Port Configuration Files Appendix C Modem Has Dip Switches Right Hand Side Unit. See Your modem an IBM 7852-400? Yes UseIBM Public Network, so Phone Line Should Attach to Setup F1 Rare RecommendedOlder Modems Not Respond For More Information Some modems Such Customizing the Modem Configuration Files IBM 7852-400 DIP Switch SettingsCfg As a model to modify Find Necessary Xon/Xoff Modems Ring DetectionTerminal Emulators Ripo Seamless Transfer of a Modem Session Recovery ProceduresDTR Will do this. Watch for Recovery Strategy Prevention Strategy Modem Configuration Samples Sample File modemm0.cfg 10RS/6000 Enterprise Server Model H Series Users Guide # %R = paging number Sample File modemm1.cfg Appendix C. Modem Configurations-13 14RS/6000 Enterprise Server Model H Series Users Guide # Componentname Espsetup Entry Service Processor Setup Z Sample File modemz.cfg 16RS/6000 Enterprise Server Model H Series Users Guide Appendix C. Modem Configurations-17 Sample File modemz0.cfg 18RS/6000 Enterprise Server Model H Series Users Guide # Componentname Espsetup Entry Service Processor Setup F Sample File modemf.cfg 20RS/6000 Enterprise Server Model H Series Users Guide Appendix C. Modem Configurations-21 Sample File modemf0.cfg RTS Appendix C. Modem Configurations-23 24RS/6000 Enterprise Server Model H Series Users Guide # Componentname Espsetup Entry Service Processor Setup F1 Sample File modemf1.cfg 26RS/6000 Enterprise Server Model H Series Users Guide Appendix C. Modem Configurations-27 28RS/6000 Enterprise Server Model H Series Users Guide Phases Appendix D. ServicePre-Standby Phase SP Post Bring-Up Phase Standby PhaseLCD Runtime Phase 4RS/6000 Enterprise Server Model H Series Users Guide Adapter Adapter POSTs power-on Configuration Verification service AidIndex GB, Connector Disk Drive SSA Service Aids Support Service Mode Configuration File Selection C-2Network Information Nvram POS Programmable Option Select 10-210-2 Programmable read-only memory Disk Drive from Bank C or 10-1 Service Provider Sequence Startup Set Inactive Connector Unavailable Link Vital Product Data System description SSA serial storage architecturecon System administratorStby Voice Phone Number VPD vital Product Data Vital Product Data Web sites Ergonomic information Index 10RS/6000 Enterprise Server Model H Series Users Guide Readers Comments Wed Like to Hear From You Business Reply Mail Page IBM