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Ingenico 6500 manual Conventions Used in this Manual, Kits

Models: 6500

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Chapter 11, IBMEFT Download, explains the prerequisites, preparation, timing, and steps involved with the IBMEFT method of downloading.

Chapter 12, Download Errors, explains how to resolve errors that might be encountered during an IBMEFT download.

1.5Conventions Used in this Manual

The following table explains the conventions used in this manual.

Convention	Use	Example
[Brackets]	Highlights a key to press on the terminal	[1]

Bold	Highlights text that displays on the computer screen	My Computer

Code	Highlights coding used in descriptors	MAC=12345678
Italic	Highlights book titles, important terms, variables	applname

1.6Kits

The following kits are available from your Ingenico representative, including integration and development kits used to write custom applications to run on the Ingenico 6500 terminal.

1.6.1Basic Installation Kit

The Basic Installation Kit consists of an Ingenico 6500 terminal and an Ingenico 6500-to-ECR cable. Refer to the Ingenico 6500 Installation and Operations Guide for detailed instructions on installing the unit.

1.6.2Store Installation Kit

The store installation kit consists of the contents of the Basic Installation Kit, a CD-ROM containing the Ingenico 6500 Retail Base Application program and parameter files, and a copy of the MLDT utility program.

1.6.3Retail Base Application Integration Kit

The Retail Base Application Integration Kit consists of the Store Installation Kit, an adapter kit, and all necessary manuals. This allows for the connection of the Ingenico 6500 to an IBM PC for downloading a program or parameters using MLDT.

1.6.4OPOS Software Development Kit

This kit contains the programs, files, and manuals needed to allow a programmer to write a custom application for a register or host that interfaces with the Ingenico 6500 using OPOS (object linking and embedding for retail point of sale).

Ingenico 6500 User’s Guide

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Ingenico 6500 manual Conventions Used in this Manual, Kits

Contents

Ingenico Page Table of Contents Chapter Supervisor Menu Diagnostic Menu Chapter Secure Certificate 100 Revision History Page Two Terminal Models IntroductionPayment Types About this Manual ConnectivityKits Conventions Used in this ManualUnicapt 32 Software Development Kit JavaPOS Software Development KitNavigating the Extended Menu Accessing the Extended MenuExtended Menu Overview OverviewFinding Options in the Extended Menu Finding the Current SettingGems COM2Ibmeft Ncreft COM1 COM2 COM3 DhcpCOM2 COM3 SAM USBExtended Menu Overview YYYY/MM/DD System Configuration MenuSystem Config Changing the Date and TimeDisplay Contrast Enable/Disable Beep TonesChanging the Display Contrast Changing the Beep TonesBeep Length Changing the Beep LengthBeep Tone Status Midtone Changing the Beep TonesTone Turning the Backlight On or Off Setting Backlight to Off When IdleSystem Configuration Updating Backlight Turning the Backlight On or OffBacklight Idle TimeoutIdle Timeouts Versions System Info MenuFinding Version Numbers System InfoXxxxxxxxx Checking the Security InformationSecurity Info Security InfoRAM Info RAM InfoIngnar Viewing All Parameter ValuesDisplayAction View ParameterNone OFFIbmeft ETH Dhcp NONE/AUTO Auto Ingenico 6500 User’s Guide Supervisor Menu Supervisor Menu PasswordChanging the Supervisor Menu Password Supervisor Menu Application File in TerminalReading the Application File Erase Erasing the Application FileFile Menu ReadSecurity Setting the Key Injection PortInject Keys Setting the Key IndexInjecting Keys Index SelectX Setting the Application NumberApp Select Finding the Key Check Value Terminal KeysApp SelectAAAA Finding the Key Check Value Application Keys APP1 APP2 Application KeysApplication Keys Erase App Keys? Erasing Application KeysErase App Keys Erase App KeysInjecting a Serial Number System ParametersDownload Method Setting the Download MethodSystem Parameters Menu Sys ParametersPort1 Selecting the Download PortDownload Port Download PortPortX Setting Up the PortSelecting the Download Interface Type Baud Rate Setting the Baud RateSetup Port PortData Bits Setting the Data BitsData Bits Stop Bits Setting the Stop BitsSet Port Stop BitsParity Setting the ParityParity LAN Address Defining the LAN AddressLAN Address Retry Count Setting the Retry CountRetry Count Response TMO Setting the Response TimeoutResponse TMO Poll TMO Setting the Poll TimeoutPoll TMO Turnaround TMO Setting the Turnaround TimeoutTurnaround TMO Port3 Defining the Dhcp AddressPort3 Local IP Defining the Local IP AddressLocal IP Local IP Port Setting the Local IP Port NumberLocal IP Port Server IP Defining the Server IP AddressServer IP Port Setting the Server IP Port NumberXXX.XXX.XXX.XXX Masking Your IP AddressIP Add Mask Updating… Setting the GatewayGateway GatewayPrimary DNS Setting the Primary DNSPrimary DNS Secondary DNS Setting the Secondary DNSSecondary DNS Dial Phone Num Setting the Domain NameSetting Up the Phone Number to Dial DialModem Speed Setting Up the Modem SpeedHost Port Aux Port Changing the Position of the Host Port or Aux PortAD On/Off Configuring the Host Port Auto Detect FeatureDisabling or Enabling the Auto Detect Feature Auto DetectAD Timeout Setting the Auto Detect TimeoutAD Timeout AD Retry Times Setting the Auto Detect Retry TimesAD Retry Times Parameter Editor Editing ParametersParlcdcontrast Parameter Name Description Value DataPareftllevelnum Parameter Name RescommrecerrorResbdlcfsdwnerror PARCOM1BAUDRATE PARCOM1INTERFACET PARCOM2PARITY PARCOM3BAUDRATE Parethgateway Parapplcomment Diagnostic Menu Diagnostic MenuTesting the Display Contrast Diagnostic MenuKeypad Testing the KeypadTesting the Beeper KeypadRS232 Testing the RS232 ConnectionBeeper RS232Tailgate Testing the RS485 Tailgate ConnectionUSB Diagnostic Testing the USB PortMag Stripe Reader Testing the Magnetic Stripe ReaderSmart Card Reader Testing the Smart Card ReaderTesting the SAMs Touch Screen Testing the Touch ScreenSignature Capture Testing Signature CaptureExtended Menu Press , Enter to select Diagnostic Menu Diagnostic Menu Press , Enter to select Signature CapturePen Calibration Testing Pen CalibrationFinger Calibration Testing Finger CalibrationSCV Verification System Architecture ArchitectureTerminal Architecture Host ConnectionsOperating System System and Security Application Maintenance ApplicationUser Application DigitizerTransmitting Data Download File Architecture Key Architecture Description of Key Sponsor Key KTKTerminal Based Keys Key Name Index LengthKey Name Description of Key Application Based KeysSpecial Keys Master KeysWtpk Security OptionsSession Keys Dukpt KeysPossible Values Description Prompts Authentication Key OptionsChange Terminal ID Option Prompt MACingPossible Encryption Description Values Code MACingDouble-Length Key MAC Calculation Terminal Startup Verify MAC Option Visa PED Mode OptionAtalla Key Block Protection Option Financial Key Option Securing Process Secure CertificateSecure Certificate Ingenico 6500 User’s Guide 101 Secure Certificate MAC Descriptor Section Secure Certificate Descriptor SectionsPossible Description Values Visa PED Mode Descriptor SectionSHA1+MAC Application Descriptor SectionSecure File Descriptor Section 106 Applname filename.ext class existence Non-Secure File Descriptor SectionDelete Whole Application Descriptor Section Delete Application Code File Descriptor SectionDelete Data File Descriptor Section Timing Ibmeft DownloadPrerequisites PreparationFeedback Outline of Download Process StepsIngenico 6500 User’s Guide 111 112 Communications port is not working Download ErrorsError Opening Port Hardware settings in the Ingenico 6500 have been changedReceived 3 NAKs or Timeout SendVISAPacket Configuration Default Value Default Setup ConfigurationError Bad Prog CRC ErrorNot Enough DFS Space Comm Receive ErrorEFT Device Not Available IBM EFT TroubleshootingCard Read Error1 EFT Device Not Available During Check Authorization